Boonton, NJ - as the head of the Family Steering Committee counted on to provide strategic…read moredirection and project oversight, I pointed my husband here to help our child paint a ceramic project for a Mother's Day gift. Internal stakeholder management issues notwithstanding (non-vendor side), the experience was wonderful from top to bottom! Having never been here, nor painted pottery since I was in 7th grade, I called Artsy to find out what to expect. Stephanie who picked up the phone didn't have the answer to one of my questions (it was her first day!), but found out and called me back right away. We walked in on a weekend morning. Sylvia, another lovely employee, greeted us and explained the process. The interior is clean, zen, cheerful, colorful, neat and well-organized. My child chose a ceramic and colors, Sylvia laid out the paints, and the père-fils duo got down to business while I settled in a nearby cafe to get some work done. (There is actually a cafe in the back of the store, but it was closed at the time as I'm told they're soon moving to a larger space up Main St.) Although FamCo's senior team member reported that the junior associate gave up halfway and significant intervention was required to help execute his vision and meet the project goal, the assignment was completed with pride, and turned out to be a perfect rainy day activity. Prices vary but most projects are under $35 at the time of writing, more for larger pieces, and includes everything (ceramic, painting, kiln firing). I wish there were some more choices but my child was happy with what he selected. The finished object would be ready to pick up in 10 days, and the senior official in charge was responsible for monitoring the schedule and ensuring timely retrieval of the gift. However, two weeks and an alarming question later ("so when are we supposed to get it?"), it was clear the directive had not been followed, and the Chairman of SteerCo was urged to "come along" on Mother's Day morning to support the final step and ensure deliverables are achieved within deadline. Once again, Sylvia met us as we picked up the finished project - which looks quite much nicer and different in its glazed and completed form than the raw material - and even kindly offered to take our family photo holding it. Artsy also offers workshops & classes, kids & adult paint or pottery parties, summer camp, and mobile events. Whether you want to paint something for yourself, make a gift for someone else, or just find something fun and crafty to do, I highly recommend them!

Artsy is wonderful. We've had so much fun whenever we went to paint our pieces. My daughter loves…read moremixing the colors and being creative. This review is based on our birthday party. It was ok. There was only one person working (our "designated party host") who also was attending to multiple other painting customers and others who wanted smoothies made. She was overworked and overwhelmed. Another mother and I wound up helping the girls in the party with their slime, going so far as to grab the materials needed, hand them out, and help mix and give directions. There were other customers who even arrived, waited at the front door for 5 minutes and then turned around and left due to no one being able to acknowledge them. Our party host did the best she could given the constraints. We've been to many other birthday parties here before and we did not have the same great experience hosting ours. I received an email a few days after the party asking for my feedback, which I filled out honestly. Never heard anything back. ‍ We will return to paint some pottery, but won't ever have a birthday party here.