I've been coming to Moss Beauty for over 6 years and cannot recommend it enough. Rhonda the owner…read moreis the most amazing waxer. She uses two different types of wax and makes the process as close to painless with her incredible skills. She now focuses solely on body waxing and especially bikini and legs/arms. She's been doing this a long time and even when I've been traveling and had to go to other places nowhere compares to Moss. She is also a great sex educator and sells high quality and well-curated toys in her store. She'll give you great advice and is just fun and easy to be around and talk to. Lastly she's super LGBTQ+ welcoming and embracing - so it doesn't matter who you are you will be welcomed and made to feel very comfortable at Moss.

I've had mixed experiences here! My first was really lovely but the second time was a bit stressful.read more

I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Their brand is smugness and condescension. More like "the abuse" and not "the retreat." I'm sorry…read moreto say they have lost my business forever and I can never recommend in the future. The attitude of the person I dealt with makes me never want to go again. My family has paid for a half dozen services and yet there is no thought to a long term relationship. Transactional thinking that will cost them. They are actually just around the corner from me and I would have considered making this a more regular stop, but one interaction has cost them a lifetime of business.

I visited The Hue Solution for a facial. Nicole was friendly and welcoming, and she made sure I…read morefelt comfortable. She explained each step she performed along the way, and educated me on how to best care for my skin in my home routine. I am looking forward to my next visit.

I'm back with my annual 5 star review update! Nicole is still the absolute best to do it and her…read morekindness and expertise make this experience worth it every single time. I've been coming for years now and it's amazing how minimal the pain is and I truly credit it to Nicole's many years of expertise. The environment is clean and peaceful, she curates a great vibe to relax you for your service. As long as I am in the area Nicole will be my go to for any and all waxing needs.

Went in on my lunch break to get a Brazilian. The facility was EXTREMELY clean and smelled really…read moregood. The front desk team was very friendly and attentive. My waxer Ebony was literally amazing. I'm pregnant and she made me very comfortable. Her energy is infectious and I left with a smile that carried me through the day, plus I was nice and fresh now. My next appointment is a as already scheduled!

Great experience at this location. Receptionist was very polite and sweet. My wax girl was Mary…read more She's the sweetest, made me feel 100% comfortable and takes her time doing her job. Very satisfied with this location.

Best service and ladies are great.I had Lash lift and full face perfectly done in a decent…read moretime.Very clean and thorough.Can't wait to try their facial!!

my first time here and will not be back. the person threading touched my face excessively, her…read morehands were sticky and she left eyebrow hairs all over my face. it felt sloppy and quite unhygienic. my eyebrows were threaded extremely thin.

Dana got me in pretty quickly and did a great facial giving my much needed pores a refresher!…read more She used perfect pressure and also excised some areas on my sides of my cheek that had gotten clogged. I will come back and do a small peel with her in the near future!

I've been going to Dana now for a little under a year. I moved here from AZ and since it was the…read morebeginning of COVID when I moved, I didn't have a chance to keep up with my skin needs since I left my aesthetician in AZ. Dana absolutely is the best here and my skin always feels so great whenever leaving her. I haven't had a chance to do the peels yet, because of my circumstances, but I can't wait until I'm able to do them!

I'm back with another review of this salon! I love this place…read more After a year of coming here I have had my nails done by many of the different nail techs and each time I have been impressed by how much they seem to care about the job they are doing. With that said, there are varying levels of skill at this salon. Just like you would find at any salon. You can pick a specific nail tech of your choosing if you prefer. Cynthia, the owner, is wonderful. It's not easy to run this sort of business but she does a great job and genuinely cares about the customers and her employees. You can tell by the regular laughter floating around the place. I will keep coming to this local salon for a long time to come.

I was so excited for my pedicure once I landed in Durham. I called two days in advance and made an…read moreappointment for 5pm on 7/3. I walked in and let them know about my appointment, I saw them check their book and confirm I was on there. She then told me to check in on the kiosk and pick my color. I followed the woman to a pedicure chair where she informed me that I shouldn't sit there and it was for someone else. About two minutes later, a woman walks in and thanks her for squeezing in an appointment. Wow. She tells me to go speak to the manager. He asks can I wait because there are three other people ahead of me, I said no I really couldn't and that's why I made an appointment. Very, very disappointing experience. Why let me check in for my appointment but then don't service me? Why was another woman with an appointment serviced before me? Why was there no real solution offered except wait for an undisclosed amount of time? I thought people were friendlier down south but clearly the businesses are not. 0/10.

What a wonderfully blissful space for a facial! Vibes are warm, welcoming, and whimsical. Carissa's…read moreconsultation was nurturing and thorough. Her presence and technique so soothing that I fell asleep three quarters of the way in! I awoke refreshed an glowing. My skin can breathe again. The jump start I needed to motivate better self-care. So grateful.

Wonderful, wonderful establishment! I have had only two different sessions and I can't wait to go…read moreback for more! I immediately felt relief and comfort as soon as I was done with my appointment. Everyone has been very knowledgeable and professional. I have had a two different sessions including Ashiatsu and fire cupping.

I appreciate that Viktoria was really responsive. I had an upcoming free 45 minute block of time. I…read morecalled her for an appointment but she didn't answer. She did immediately text back though. So 20 minutes later, I'm at her place getting groomed. I was back in my car after another 20 minutes. She was fast. Which was surprising to me considering I haven't been waxed in a long time. This was my first time sugaring and it was better than I expected. Since I haven't waxed in awhile, I was pretty embarrassed. But Viktoria made me feel comfortable. This isn't a typical salon, but she keeps it clean. This is not a typical spa experience, and the location wasn't what I was expecting. Sugarland is more like going over to your girlfriend's house for some grooming help. I saw her changing her gloves when she needed to get more from the jar, so that was reassuring in terms of cleanliness. While I was changing, she already started removing the disposable liner and spraying down the table already. I was actually surprised at the smoothness of my skin afterwards. I guess I'm hooked on sugaring. It's more than I'd like to pay compared to regular waxing (eg. $50).... But I think sugaring is better for my skin. I will be requesting more appointments in the future.

First time having a sugar wax! Service was great, would definitely recommend. Was only there for…read more15mins too which is a plus.

I would give 0 stars if possible. Booked ahead of time for 12:15. Showed up on time and began to…read morewait. After 20 mins of nobody coming I said I had to leave. The girl at the front desk began to stutter just saying "she's um" over and over again so I leave. Then I get an email that they rescheduled me for 12:30. So I call and ask what that's about, the front desk girl lets me know that the stylist had an "emergency" in their bathroom and had to go so I can just disregard that. If the stylist was having an emergency why not communicate that to your guest, or even reschedule them with someone else? Gas is not cheap and neither is time in this economy. If you want the real European wax center experience skip this place PLEASE!

The girls in the front office are always sweet and professional. Diamond is my go-to waxer! She…read moretakes her time and is always putting in her best effort into my brows. If you're iffy about a waxer, you won't go wrong with Diamond!