I have been seeing N.P. R Slade Thacker at this location for over six years. My entire family has…read morebeen seen there and we've been happy until we received a notice one week prior to his exiting the practice ,interestingly enough out of the six providers that they sent in the letter four of them are not taking patients that need to receive medication's for issues. I have never been treated so rudely in my life until dealing with their staff, so now I'm left to find Decent Care on my own !!!I hope that anyone who reads this stays very clear of this location in Caldwell. They are literally no help. I finally got my last-minute medication which I can't even go off of ...this place is a joke don't ever go near there if you want actual care.. Sadly they have missed the mark by a mile. Runaway don't walk.

At 64, I'm starting to feel my age. Unfortunately, arthritis runs in the family and it got me…read more After an MRI, I had to see a spine doctor for treatment. I was referred to West Valley Spine and thought, "Okay, it's going to be a long time before I hear from them to set up an appointment." Wrong. They contacted me a couple of weeks later and I got in there soon after, too. They have two locations, in near downtown Meridian and in Caldwell. Been to both locations and saw the same doctor and assistant, Sarah Wilson and Edgar. This whole situation is brand new to me and I was a bit apprehensive, but I need not have been. Both were so friendly and took their time to explain everything. Sarah is very knowledgable and she has my trust. Recently had to go in for a second look-see as my pain has increased-dang those family genes. They got me in right away and again I was met with professionalism and friendly folks. Now, I get to experience some physical therapy (review later on that one).

Cannot say enough good things about the staff at WVMC! I received the best care from the emergency…read moreroom staff to the doctors and nurses who took care of me. Very grateful.

Excellent experience at West Vally Medical Center from the moment I entered the lobby until my…read moredeparture later that day. The friendliness, professionalism of all the staff and the high level of skill of the medical professionals gave me great confidence in my surgical outcome. Highly recommend.

Read all the reviews, not a lot but same complaints. I have been waiting for 3 months for an MRI…read more If you have breast cancer, you could be dead by now. Don't even try to get any image done. Departments don't talk to departments. My doctor had to fax them multiple times my implant was safe for MRI, finally they cleared it but the appointment department doesn't see that the tech department cleared it. BUT no one calls back. NO one knows how to do their job. They answer the phone but tell you that they can TRY and help you but no one has. I have dozens of phone calls out to them and a quarter of them returned my calls but without help. March 15th the request was sent to them by my doctor and I still don't have an appointment. At this point, if you are reading this, I should just go to another facility.

Posting this review here because the owner runs the Caldwell and Meridian locations…read more This two star review has nothing to do with the staff at the Meridian location. They were excellent in every way. My dissatisfaction is with the owner of Imaging Center of Idaho who has not refunded my deposit made for the MRI that ended up not happening. The deposit was made July 30, and it's now Sept. 20 and I was told originally that it would take 2 weeks for the refund. I called again today and was given another ambiguous explanation. I'm not happy with the business practices of this facility. After going to another MRI for a successful test I was told that the practice of asking for a deposit is not standard. When and if I receive my deposit I will adjust my review.

Excellent, welcoming care! From the receptionist to the back office staff, to the care provider,…read moreall were friendly and made my little visit pleasant.

Had a medical situation where we needed to be seen immediately to establish care so that we could…read moresee a specialist right away. We were able to get an appointment with the NP, Mindy. We were on a very tight schedule to get the paperwork we needed and make it to another appointment with the specialist in Meridian. There were some insurance requirements that were holding it up and almost made it impossible to get to both doctors offices, but between Mindy, Sophia and Zayra, we got exactly what we needed right on time. I've never met office staff who were so nice and accommodating and caring. On top of that, Mindy was fantastic, took care of us, didn't push and got us exactly what we needed. Thank you!

They are heartless... I'm sick and the woman answering the phone absolutely blew me off. Avoid…read morethis medical group if you're looking for someone to care about your health.

they are in no hurry at all. it comes from the top. it took my medical provider three years to…read morerefer me to a dermatologist. i emailed then on a Tuesday, called them on Wednesday and then again on Friday to renew my Medicaid reauthorization. Monday and still couldn't complete a simple task. very poor customer service.

FYI- the elevators take FOREVER to move between floors. My mom and I both had the same feeling upon…read morearrival- like we were in a foreign country. People/patients stood VERY close to us. Generally people seemed confused. I know these are not faults of the business-- but the whole ambiance was . . . . off.

Went thru a bad reaction to the blood thinner prescribed by my previous cardiologist and the voodoo…read moremedicine of reintroduction being suggested after a near life taking ER trip and NO care thereafter! I came over to real care and normal substitution medicine at West Valley Cardiology, I was able to get on with my treatment for the stent placed in my heart. I was able to try and finish taking another blood thinner and received GREAT care from Dr. Box. It can be very intimidating to think about switching doctors and especially cardiologist as really you have to change hospitals to make a real change! Doctor Box made that easy to accomplish and I would recommend him to anyone seeking a real change for the better!

I took my daughter into this location due to vomiting and cramping. She is 5 months pregnant with a…read morehistory of miscarriages. Of course, we had some questions. We waited 2.5 hrs to see a Dr. Everyone said, "Oh yeah, those are questions for the Dr. He comes in huffing under his mask. Breathing heavily... We asked him about 4 questions, and his response was, "You guys have a lot of questions," then proceeded to be very dismissive as if we were supposed to know the answers. He had a very poor bedside manner and poor professionalism in general. The nurse and paramedic weren't any better. One nurse bragged that she'd been taking blood for years. Another said I won't dig your vein, and yet they both ended up hurting her arm. Very rude and cold people- no warmth or decent bedside for people who work in the medical field l. The Dr. was ridiculous rude- acting as if we were interrupting his evening with a few questions.

Some of the People that work at the Nampa Hospital are not professional. My wife waited 30…read moreMinutes in the exam room for the P.A. I had to go and ask someone. The Medical assistant did not inform us of a long wait not the way to run an office. I'm sure there are good people who work at this facility. It's the bad one that give the Hospital a 2 star rating SAD!!.

We were traveling through when my husband began feeling unwell. Luckily, Saint Alphonsus was at the…read morevery next exit. We got to the ER about 6:30 a.m. on a Sunday, were taken right back, and treated immediately. The nurses and ER doctors were fantastic. Very caring, very friendly, and very thorough.

I was in the ER at the Garrity location on 10/31/25. I was involved in an auto accident. We were…read morehit by a person running a red light. I want to say that the nursing staff was excellent! They were attentive and knowledgeable as well as being helpful. Its the two doctors that im not very impressed by. The first doctors shift was almost over, we arrived at approximately 1-1:30 pm, his shift would end up being over before we left. I ended up getting a right torn MCL. He had mentioned getting a brace or even crutches, but thats all, i never got either. The other doctor that took his place was a lady, said she read his notes and she also mentioned a brace. But a lass i never got one, i picked one up my self at Walgreens. The only problem is that it wasn't a good brace. But it was the best that they had. They told me to follow up with my PCP in two weeks. I was never given any pain meds even a partial script would have been nice. An MRI would have been nice but that wasnt even an option. They could have ordered one at the boise hospital the next day but know all i had done was a X-ray. I made an appointment with my PCP approximately a week and a half later, but i wasnt seen until after the two week time. My PCP ordered a MRI so that was later that week. And my PCP made a referral to ortho, but i couldn't get in until Dec, i think he 2 week of December. The PA said he normally wouldn't operate due to my age. He had me make an appointment with Dr Denny but i couldn't get in to see him until mid January. He said had he saw the MRI closer to the time of the accident he would have operated on my knee, but due to the time since the accident it was to late. Now Dr Denny said we will try PT after my appointment in February. And if I want another MRI we can talk about that at the appointment. I was stressed because of the accident, he hit us doing at least 45mph. I personally think it was at least 50. Ok so people make mistakes they could have called after the fact and had me come back for a brace. Dr Denny said that had i had a brace closer to the start, it may have helped the scaring and healing process. I know ill have to deal with the fact that the other driver wasn't paying attention. I just never thought that doctors at Saint Alphonsus would not be paying attention. I had to think about what i wanted to say, is why it took me this long. The paramedics asked where did i want to go, since I work for the hospital i figured lets go there. I just regret not going to Saint Lukes, i just wonder if the outcome would be different? My PCP with Saint Als did a great job and she did what she said. D. Perkins at Garrity UC. The PA with ortho, why didnt he talk to dr Denny? Maybe it could have been repaired then I may have been doing PT by now. This experience with the ER just left a bad taste in my mouth. Again the nurses in the ER that day were fantastic, i hope they get some recognition. I feel like I was let fall through the cracks. It has left a not so good feeling with me.