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    ICON Sales

    3.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    7 months ago

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    9 months ago

    Icon Sales is family owned and operated. When I need something for me and my family they came through! Don't hesitate to trust them

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    5 years ago

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    Rent-A-Center

    Rent-A-Center

    1.0
    (2 reviews)
    1.7 mi

    Poor customer service all around. First off explained to them I needed to rent for a short term 3…read moremonths the most since I relocated and was awaiting on my home to be built. Since all my things were in storage I needed to rent furniture (bed, living room, and dining room). I explicitly said I wanted a king bed. They said they had it and when it came time to sign the contract it had a queen instead for the same price. Red flag number one, second on delivery day the dining room set showed up with the chairs and tables assembled so poorly that one chair was damaged and couldn't be used. It took 1 month of me following up to get a replacement chair meanwhile was charged the entire price even though I was missing a chair due to their assembly neglect. Red flag number 2. Towards the end of November I called up to extend renting for another month since my house still wasn't ready, I was told on the phone to make the payment online which I did. I only rented for the next 2 weeks and returned the items early. Fast forward to Jan 2023 and I follow up asking where is the prorated return if my money and they respond they can't return my money because they canceled my contracts already and that because I made the payment online. This is total bullshit and predatory business practices. This company deserves to go out of business and all the people fired. Never meant a more unprofessional bunch of children running a business in my life. Customer shouldn't have to constantly call and follow up and be treated like dirt. Don't use this place if it was the last place on earth, my gripe isn't even about the money but rather the principle and poor treatment of their customers.

    TO all those who might consider renting furniture from this establishment. Let me change your mind…read more I had to return my merchandise due to my inability to pay, recent job change and limited income was not allowing me to make these overpriced payments. I asked the store employee to keep one of my items until payday, the other I simply wasn't going to pay for anymore I had gotten my own. When I went back yesterday Friday February 28th to retrieve my item, with a quoted price over the phone of 30.00 a month, MAGICALLY my item had MISTAKENLY been rented to another sucker. Rent a center manager was MORE than happy to give me another similar item, although older looking and more ghetto. I asked if I was still getting my 30.00 a month price. OH sure they said no problem. When the contract was printed, I noticed that rent a center wanted a payment yesterday of 120.00+ dollars. When I inquired as to what that was, they said oh no, its now 30.00 bucks a week! 6 months of 120.00 a month is over 720.00 for a ghetto piece of shit playstation!! BE ADVISED!! THE MANAGER IS A CROOK AND WILL ROB AND TAKE ADVANTAGE OF YOU EVERY CHANCE HE GETS. IF YOU ABSOLUTELY HAVE TO RENT SOMETHING WHICH I WOULD ADVISE AGAINST. TAKE YOUR BUSINESS AND HARD EARNED MONEY TO SOMEONE WHO CARES ABOUT CUSTOMER SERVICE. NOT LINING HIS OWN POCKETS AND RIPPING PEOPLE OFF.

    American Furniture Warehouse

    American Furniture Warehouse

    2.1
    (583 reviews)
    2.7 mi
    $$
    Established in 1975
    Family-owned & operated

    I was visiting my uncles apartment in Phoenix in January and saw some bedside lamps I really liked…read more I found out they were sold at AFW, so when I got back home to Oregon I decided to reach out to see if they would be willing to ship some of the lamps to me. My mom also wanted the lamps, so it took about three weeks from when I first emailed and when I received the lamps. (I was pleasantly surprised they would ship them to me without spending the 8,000.00 shipping minimum) They shipped them to two separate addresses and they did research on the cheapest way to ship them. I really apprecieatd that. Once they shipped it only took about 2 days to get to my mom and 4 days to get to me. I worked with Tena from the Thornton Colorado store.

    I WILL NEVER EVER AGAIN purchase furniture from American Furniture Warehouse, as long as I live! I…read morepurchased a sofa, loveseat, electric recliner, coffee table and 2 end tables from the store in Thornton on May 12, 2026. It was all delivered on May 15th. I found a hole in one of the cushions of the sofa and they came out on the 17th and replaced the cushion. On May 30th I found a second hole in one of the other sofa cushions. I called and informed them that I wanted to return the sofa and loveseat at that point. Since then I have found a 3rd hole, though I digress. I ordered a new different sofa and loveseat that was a special order and would not arrive until July 15-18. I have called and talked to no less than 12 "customer service" people, all the while being told that "it would be another week". Today I called and was told that now it would be "another few weeks". By now I am livid! "Nikki" said she would call the manufacturer and call me back. She of course did not call me back. I called again and was told I could not be transferred to "Nikki",and spoke to "Chelsea". She informed me that yes, it would be another few weeks. I asked her if I could speak to a manager and she informed me that she and everyone there IS a MANAGER. I said that there HAS to be someone above her, she said "no, I report to no one". I informed her that now I am going to and find furniture SOME PLACE ELSE, and that I will then call and have AFW come and pick up this DEFECTIVE AND CRAPPY furniture and get a refund. She said "you can do that if you like". Honestly, this is NO WAY to treat customers! I have gotten furniture from AFW in the past and have never been treated like this. Trust me, DO NOT GWT FURNITURE FROM THIS COMPANY!! The value for the money you spend is simply CRAP! And apparently they do not care.

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    ICON Sales - furniture - Updated August 2026

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