I cannot say enough wonderful things about Dr. Kim. She was incredibly kind, warm, compassionate,…read moreand understanding. She took so much time with me, listened carefully to my concerns, and patiently answered every one of my questions. I never felt rushed or dismissed, which unfortunately can be rare in healthcare. It was truly one of the best experiences I have ever had with a physician. I also had a wonderful experience with her resident, Dr. Kyle, who saw me first. She was equally warm, friendly, and attentive and immediately made me feel comfortable. After dealing with chronic eye issues for many years, I only wish I had been referred to Dr. Kim sooner. I left my appointment feeling heard, cared for, and confident that I finally have someone who genuinely understands my concerns and wants to help me find the best path forward. I am incredibly grateful to have found her and would recommend Dr. Kim and her team without hesitation.

It runs like a 1970s poorly managed small business. Icon Eyecare is a top heavy organization with…read morean inexperienced management team whereas technology is an afterthought. Unfortunately, Icon Eyecare's onboarding/training has been the least effective onboarding implementation I have ever encountered. Delays and gaps in communication during the interview and onboarding process whereas a week or more went by where I heard from no-one. The employee introduction that was sent out to introduce me to the staff wasn't about me but rather another employee. The Peter Principle appears to be in full effect at ICON Eyecare, with individuals placed in leadership roles without the requisite competencies to effectively manage teams, processes, or organizational growth. Turnover is rampant. Advancement within the organization appears to be heavily influenced by personal relationships with leadership, specifically Dr. Xxx, rather than performance-based criteria and historical data. Additionally, it was verbally shared with me by a middle manager that long-term professional success is closely tied to one's relationship with Dr. Xxx, and I opine that negatively impacts role stability and retention. Employment at Icon Eyecare hosts a very poor culture in that it is highly cliquish and gossipy, with inclusion and influence concentrated within particular groups. The mileage reimbursement rate is significantly below industry standards. 27 cents a mile will not cover wear and tear on your vehicle. With that, there is also criteria that must be met on the year and value of the car you drive in the field for Icon Eyecare. I was given instruction from my supervisor to stop driving when I hit my maximum mileage payout as the reimbursement rate was capped and I wasn't getting paid for the additional miles driven. Leadership practices at the middle-management level tend to lean toward a command-and-control (yelling and name calling included) approach, which impedes engagement, trust, and performance. It has been noted that techs do not need experience to work at Icon Eyecare as Icon will train them. The employees receive training and then leave the organization and take their new skill set where they are paid a fair wage and are respected. As a member of the growth team, I was disappointed to learn that my business cards as well as my supervisor's business cards contained an incorrect phone number for approximately eight months which directly impeded outreach and effectiveness. It is important to note that there appears to be a tight budget in that I was unable to receive current collateral to promote the business despite multiple requests. Once received the newly ordered referral forms, I realized I was provided the incorrect collateral, again, by my supervisor. The organization's extreme risk aversion to the Kickback Law compliance materially limits what a physician representative can reasonably and effectively do in the field and middle management doesn't understand the law whereas poor direction was given and a violation occurred. Organizational changes occur frequently and rapidly, often without soliciting input from those most affected, which can disrupt workflows and reduce engagement. Employees who raise concerns about ineffective policies and procedures appear to face adverse consequences from coworkers and leadership, which discourages constructive feedback and continuous improvement. In the eight months of my employment, I observed two CEOs and a Director leave the organization, all of whom appeared to be pushed out by a cliquish leadership team. This high-level turnover raises concerns about organizational stability and leadership effectiveness. Rather than investing in existing employees and internal capabilities i.e., CRM for the growth team or for an iPad in the field, the organization opted to acquire a competitor. Given existing operational challenges, this decision raises questions about capacity, strategic priorities, and oversight. My advice to future employees is to ensure that all employment-related agreements, job descriptions, and offers are documented in writing, signed by both parties and dated. In my experience, within just three months, I went from being offered a company vehicle to being offered a $1,200 monthly stipend instead, and ultimately was required to use my personal vehicle in conjunction with a mileage tracking platform and being reimbursed at .27 cents per mile. The absence of a job description and organizational chart limited clarity around responsibilities, decision-making authority, and team structure, which can affect onboarding, performance expectations, and overall operational efficiency. There appears to be limited responsiveness from senior leadership to emails from staff, which can hinder collaboration, timely problem-solving, and employee engagement.

Doctor Goldhair is the best. Always answers my questions. She did my cataract surgeries. She has…read moremy shingle virus under control. My visit yesterday went well. Very little wait time. My time is as valuable as the doctor's time. The doctor's technician, Tommi Gunn, (yes, that's her name) was very professional. Her style of putting the patient at ease was outstanding. She's "a keeper"!

Both Insight Vision Group (ophthalmology) and Associated Eyecare (optometry) are the most…read moredisorganized businesses with whom I've ever dealt with in my home state of Colorado, even worse than UCHealth/CU Medicine, which is truly a low bar. Associated Eyecare: - In 2025, I saw Dr. Pethe, who was wonderful, and who released my medical records to the portal like a normal doctor, immediately after my appointment, on the same day, with no follow-up required, and he printed out my new prescription for glasses - In 2026, this week, on Wed 9/9, first receptionist Noemi failed to call me to alert me that Dr. Pethe had left this practice (no wonder why!) *MONTHS AGO*. Instead, I found out during my 24-hour in advance reminder call, not the proper communication, but Noemi single handedly called me to "remind" me of my appointment with Dr. Maleeka Bokhari, who I had no idea who she was, or that Dr. Pethe had left the practice, and this wasn't even a proper communication of the *PROVIDER CHANGE*! This forced me to waste my time on Tue 9/8 calling back, to understand what was going on. Then, Noemi lied about me - on CCTV (conveniently she walked to the back office, without CCTV, to lie about me, to Alma & Joe, where Noemi told Alma that I allegedly [incorrectly] "refused to sign an intake form," when in fact I was begging Noemi to stop wasting my appointment time talking, to let me see/sign the intake forms, and to get the show on the road, so I wouldn't be late to my ophthalmology appointment nextdoor with Dr. Stephanie Muylaert). Noemi delayed my appointment by 40-minutes, after I arrived 12-mins late, which she turned into 40-minutes, negatively impacting me - the paying customer/patient, as well as Dr. Muylaert. Then I heard Alma outside my room talking negatively about me, victim blaming me, the paying patient/customer, for Noemi's/Alma's mistakes, as I explained to Joe. On top of all this, I called this office *THREE TIMES* today, given they still have failed to release my medical records to the portal, 2-days later, which Dr. Pethe did last year, same day, as did Dr. Muylaert. Then I had to call back multiples time on Friday 9/11, with Andrea, to fix what happened on Wednesday 9/9, which should've been done correctly the first time, while Andrea hung up on me/transferred me, or otherwise passed the buck, wasting my time today & on Wednesday, forcing me to do her, Andrea's, Alma's, and Noemi's job for all three women, as I'm now on the phone with the manager, Emma. Insight Vision Group: - In 2025, I went to great lengths to update Dr. Muylaert on my medical history/medications, to establish care, as I left UCHealth/CU Medicine. - In 2026, Dr. Muylaert's team failed to ask me about/correct/update my medications list, impacting my medical care, and Dr. Muylaert failed to communicate new medical changes/ICD-10 codes to me, which I learned about through my medical records, requiring a follow-up appointment, wasting my time further. At this point, I'm about ready to report to Aetna to refund Aetna's/my money, as well as report to DORA/the CO Medical Board, as this medical practice is a huge hot mess. Now I get to work over the weekend - 1/2 a business day - because Noemi, Alma, and Andrea forced me to babysit them for *FOUR BUSINESS HOURS TODAY* after *TEN FAILED OPPORTUNITIES TO FIX THEIR MISTAKES ON TUESDAY & WEDNESDAY, TODAY ON FRIDAY 9/11/26, the 25th commemoration of 9/11*, after I gave them *THREE OPPORTUNITIES ON WEDNESDAY* to fix their mistakes since 7/31, when Dr. Pethe left the practice, which they also failed on Tue 9/8, causing Emma, their manager, and I to have to waste *ONE HOUR* of my business day today - and weekend, due to economics opportunity cost - to do all of their jobs for them, which Emma is finally: 1) fixing / solving, sending me my medical records from optometrist Dr. Bokhari 2) teaching Noemi, Alma, and Andrea basic customer service, which I was taught age 11-21.

I recently came here for my annual eye exam and had a nice experience…read more It was easy to make an appointment online and they followed up via phone to ensure my insurance information was correct. Upon arrival, I had to fill out a couple of forms and there was a bit of a wait to start the exam. I eventually saw Dr. Jacobs and he was very friendly. I felt at ease and confident in my final prescription and appreciate him taking his time to answer questions and help. They have plenty of glasses to choose from but I also appreciated that they didn't push them and were fine with me taking my prescription home as I stewed on what exactly I wanted. In addition to the eye exam, they offer a retinal exam for an extra fee which they didn't push but highly encouraged for next time. Overall, I'd be happy to come back here annually for my eye care. Parking is easy to find in the large parking lot shared by King Soopers and the neighboring businesses.

So sad to say, quality caregivers seem to have all left here. Eyeglasses ordered took FOREVER to…read morecome in. When they did, they I believe are still made incorrectly. This is the first time glasses don't really help me see better. Hmmmm...If I keep going here I have a feeling I will be even more sorry. People are nice. Just don't know how much they really know? Since this business got bought out, it has never really been the same. Too bad.

A bit of a long story here…read more.. Several years ago, I had a blocked tear duct so my tears were unable to drain. This caused my eye to excessively water. To mitigate this, a tube was surgically inserted to keep the duct open. Recently, my tear duct became blocked again and my eye was constantly watering, to the extent that it was raw from dabbing it so much. Back to the doctor again to irrigate the tube to clear out the blockage. This entails shooting saline solution through a needle directly into my tear duct (into the tube). My original doctor (who performed the surgery) was on vacation and wasn't able to treat me. I was in the process of moving out of state and needed to have this treated immediately. Because this is such a medical specialty, I would have been in dire straits trying to locate a doctor who specializes in Ophthalmologist Oculoplastics. Dr Rimer wasn't sure she could unblock my duct, but she was very persistent. The first go round didn't work. She tried again and no luck. At this point, we weren't sure we'd have success, but Dr Rimer persisted and tried it a 3rd time and it worked! My tear duct is now unblocked and my eye is no longer watering. I know this may sound trivial, but I couldn't even wear eye makeup due to this condition. Dr Rimer understood my dilemma with moving out of state and having no doctor, and even though I wasn't her patient, she worked so diligently to unblock my tear duct.. Thank you so much Dr. Rimer for your care, compassion and persistence!

Madison Street Surgery Center ordered twice the amount of eye drops that were required at $35 a…read morebottle.! I had only one eye procedure and needed only 14 drops and yet they ordered me two bottles. One remains unopened. I have placed three calls to obtain a refund for the unused bottle and no one has even bothered to return my call! They also place their Patients at unneeded risk. They start the appointments at 6:30 a.m. and yet the office building doesn't even open until 7:00 a.m. There is no apparent Security and parking in a virtually empty garage and standing in the front of the building waiting for someone to come down and let you in is simply asking the Patient assume their risk! All of this, in light of a $550 expense for a five minute procedure tends to question if they are Patient Centric.

Dr Margolis is an outstanding specialist for Dry Eye condition. He and his staff provide several…read moreoptions and remedies to help the condition. He is unwavering and his staff is always kind and ready to help. Christine is an amazing tech. Thank you

My optometrist had advised me for years that I was developing cataracts and this year said it was…read moretime they be removed. A good friend recommended Dr. Margolis. I made an appointment with his office and I have received very professional treatment, excellent communication, and thorough exams. This week I had the left lens replaced by Dr. Margolis at the Sky Ridge Surgical Center. What a well orchestrated experience and a day later my sight is remarkably improved. I should have done it sooner. If you are looking for an experienced eye care specialist, choose Colorado Ophthalmology and Codmedics, and Dr. Margolis.

Dr Munro is a brilliant, well-trained, thoughtful professional. She is deeply invested in patients…read moreoverall well being, and is continuously in pursuit of research and current data around eye care and optical health. She is informative, and takes time to educate about the "why" behind the changes in my RX. She offers suggestions for preventative habits to provide optimal care outside of the office which have proven to be very useful.. Despite a relocation, I still drive almost an hour for my appts because of the quality of this physician. She is worth it. I highly recommend her.

I've seen this doctor before and respected her professionalism. The staff, however, less so. I…read morearrived to a closed/locked office today and was told I had the date wrong when I called. Came home and found the confirmation email that verified I had the date right and the office messed up. Very frustrated.

I went in to Helen Wilson's office with my girlfriend as she had an eye appointment. I was the…read more"driver" and she was the patient getting her eyes dialated and checked during her annual check-up. Helen is a family friend and my girlfriend has been seeing her for 15 years. I witnessed Helen's caring, knowledge and warmly explained analysis of what and why she is doing all of these tests. She explained her knowledge very well with my girlfriend on changes or constants going on with her eyes. We asked a few questions and Helen answered. She explained that Macular degeneration connects to blood pressure in the eye connecting to background mini eye blood vessel aneurysms and more information that was very helpful. All going on while Helen was using her instruments, scanned, giving instruction on Left or Right, Left or Right.

If you're in the market for contact lenses Helen Wilson is highly recommended! She is extremely…read morethorough. I've worn contacts for many years but she is the first to take this much time in ensuring proper fit, strength, and comfort. She had me try 6-7 different sets of contacts on and had me do the "Is 1 or 2 better?" w/ the funky mask, for each set. If there wasn't an $80 new patient fee this place would have received the 5th star. Even with the new patient fee, I'd still highly recommend this place as the fee was worth the evaluation and time that Helen took to ensure the proper prescription.

Had a great first experience here this week. They have 730am appointments which is convenient, and…read moreat that early hour it was easy to find parking right in front of the office. Eye exam was probably the best I've ever had, Dr. Marlatt was excellent, I really appreciated that he spent time making sure the script was right. I'm always so indecisive when it comes to which is better, 1 or 2 or 3 or 4, so stressful! : ) After my exam, the office staff was really helpful as I picked out glasses, another thing I struggle with. Definitely feel like this was the most thorough eye exam I've had in years.

Dr. Sancho was by far the best experience I have ever had at an optometrist. When she had her most…read morerecent child, her husband took over and was equally as pleasant. I only wish my new insurance covered me there. If you have the option of choosing this practice as your primary eye care, don't hesitate, not for a moment. A++++++++++++

I recently had cataract surgery on both eyes and had a great experience with Dr. Margolis of…read moreMargolis Vision. He and his staff were friendly and professional. He explained the procedures, the options and answered all my questions. The actual surgeries were hassle free and painless. I am very pleased with my vision now and rarely need glasses.

I'll add my voice to the reviews that recommend avoiding this practice. My last encounter with…read moreMargolis was a few years ago but he was all about getting money. Tried to talk my wife into getting a procedure for dry eyes which she didn't need ($1500). Tried to sell us out of date samples. You will not enjoy your time with him. There are much better practices out there. Life is too short to put up with this sort of treatment.