After going back and forth with the insurance company and not really getting a clear answer for my…read moreinsurance policy coverage, Chris and his team came in to save the e day. Chris quickly explained the process and filed the claim with the insurance company which then all the pieces started to fall into place. After dealing with a messy water damage in the bathroom and not knowing where to start; my bathroom got repaired in no time by Lartek Restoration. The team was professional and very knowledgeable, they were clean and used tarps and all the equipment to close off the area. On the hallways they used plastic to insure my floors were protected. Chris kept me informed every step of the way. I can honestly say, I would have been lost without his help. I have since used Chris for other needs as they DO IT ALL. If you need to file a claim, please don't do it alone. The insurance will try to get out of it. If you don't know, they will ask you questions to make it look like it was your fault. Don't do it alone and call Chris. Lartek is a family owned business and they will be there to help you with all your construction needs with or without insurance. Thank you Lartek and your team, Noe, Mario, and Efrain. You guys rock! Best, Peter from Redlands

We had a valve burst in the upstairs bathroom and flooded our house of 4 bedrooms and all the…read moredownstairs. Lartek Restoration came in right away and took care of all the restoration. They did a magnificent job! We are very pleased with the workers and the great job they did to make our home look new! A first class operation that gets the job done. It's a stressful and timely experience, but the end results are with the wait! Thank you Christian and John for your dedication! God bless you all .

I had a serious issue with a leak from my upstairs toilet that was seeping through the ceiling into…read morethe room below. It was stressful seeing water damage spreading, but Affordable Home Works handled the situation with care. Henry quickly identified the problem area, removed the damaged drywall, and made sure everything was completely dry before starting repairs. you would never know there had ever been a leak.

The staff was friendly and knowledgeable, and the technician resolved my issue quickly and…read moreprofessionally. The entire experience was seamless, and I'm very satisfied with the result. Front office "Lucy" incredibly friendly.

Had some mold in garage due to water leaking through the roof…read more Quality Restoration did an excellent job removing affected drywall and spraying for mold. Would recommend.

Tyler, Zach, and the team at Quality Restoration have done an excellent job of water damage…read moredemolition and mold treatment throughout our entire 3500 sq. ft. home. It looks PRISTINE now! They also won our trust by excellent communication throughout the bidding process and the job itself, posting pictures regularly and taking phone calls promptly. They were not the cheapest but they are the best! They have applied three (or more) stages of mold remediation and have used the most thorough processes we could have wished for. They passed the air quality inspection with flying colors the first time. I recommend Quality Restoration for any job of this type for which you need prompt service, helpful support, and quality workmanship.

Worst company ever for restoration. Customer BEWARE. I had a guy name BILLY came out estimate and…read moregot a huge paycheck from my insurance company. And now he left my kitchen in big MESS. He has been avoiding my calls. They just want their money and don't care about you after they get paid. I have reported this company with the California Insurance Board. BBB also to their franchise management. By the way good luck getting an answer with their office number. No one answer. STAY AWAY from this branc.

We recently had a pipe break in our home in the middle of the night. Ely and his crew were there…read morewithin an hour at 3:30 in the morning. My wife was so nervious our new kitchen was going to be destroyed. If it wasn't for Ely Ramos and his fast service I don't know what we would have done. Not only did they stop the water but started to dry out the house that very night. I can't thank you enough, you saved my house and probably my marriage.!!!!!!!!

Love how easy it was to get ahold of someone. We contacted them today and had a specialist at our…read moredoor within two hours. We are in the beginning phase of our project and so far everything is working out. They provide so much information to us. Glad we are going to work with them

My family was a victim of the Eaton fire. Although our house didn't burn down it had extensive…read moredamage from ash, soot, char and lead to the point that testing revealed our house to be uninhabitable. We interviewed 5 companies and felt most comfortable with American Dream. It's a family owned company. We felt we would get a more customized and personalized effort to get us back in our home. The owners Benjamin and Nikki were incredible in every way. Our house was a big job. We accumulated too much stuff over our life times. Every single item in our house had to be packed out and stored. Every item had to be cleaned. Our entire house had to be cleaned from top to bottom. Nikki and her crew worked harder than anybody I've ever seen to get the job done and get us back in our house as soon as possible. They showed up on time every day and worked long hours without ever complaining about the magnitude of the job. Their positive attitude was contagious. We had some fairly valuable possessions. They were very careful with every single item in our house and nothing got lost or broken. We are back in our house now and it's cleaner than it was before the fire. There's not a trace or smell of smoke or contamination. American Dream went above and beyond our expectations. The question people often ask is "Would you use them again?". The answer from us is a resounding "Absolutely!". It just so happens that we will have that opportunity because, now that we are back in our home, we can now turn our attention to our rental house in Altadena that was impacted even worse by the fires. The only choice for us is American Dream. We are incredibly grateful to Benjamin, Nikki and their entire crew for everything they did to help us during an incredibly difficult and challenging time.

I feel compelled to share my experience with Green Solution Environmental Services, as it was…read moredeeply disappointing and frustrating. I was charged for work that was never completed, and when I requested the invoice to be corrected, I noticed that every charge on the revised invoice had been increased. This king of behavior feels highly unethical. Unfortunately, I had to work with them because they were brought in through my insurance company. But based on my experience, I would strongly advise others to avoid Green Solution Environmental Services. I also want to caution that they appear to operate under another name - Genesis - which I was later told is essentially the same company. This dual identity only adds to the confusion and lack of transparency. In my opinion, it's best to steer clear of both Green Solutions and Genesis. I would not recommend them under any circumstances.

Very bad customer service. I called more than 20 times. Left voicemail message 6 times, also…read moreemailed . No one responded

Damaged controls superheroes! Excellent company,…read moreprofessional, prompt and personable. This is in addition to my back to normal post water damage journey. Recommended by my insurance company along with another company we chose Service Masters. Let me tell you from the first phone call they were quick to respond. They set up an appointment that was convenient for us they came in assessed the damage and went to work. All along being the liaison between me and my insurance company. Our incident included two rooms and a bathroom that had some severe water damage. Their job was to move you out,!and I mean really move you out. They brought in boxes with moving blankets tape. I was truly impressed with the speed accuracy and care they took with my belongings. William, Able and Patty. True professionals. Thank you for answering my many questions and always picking up my calls. I think during the whole experience if I didn't get you on the phone when I called you called back quickly! I do recommend and trust this company. Carry l

Never used it again, they left my restaurant at 2:30am, but charge me till 4am, and asked me to…read morepay, scam company

When I had a water leak in my house, my plumber suggested Superior Restoration to help after the…read moreleak was fixed. Almost immediately, I spoke with Daniel Castaneda, Mitigation Supervisor, who was able test my house for moisture, and then guide me through the mitigation process ahead of me. I have an older home, and Daniel was able to quickly set up testing for asbestos and then (unfortunately) asbestos abatement. Though the situation was stressful for me and my family, Daniel was reassuring, easy to reach and responsive to texting. I always felt that I was being well taken care of. After asbestos abatement, Brian Block, Project Director, inspected my home to let me know what to expect during the restoration process. He was also reassuring and friendly! He had great repair ideas and even knew my insurance adjuster and was able to quickly work with insurance to prepare a fair estimate. So thankful for that! Then came Dave Strandt, Project Manager, who was at my house to oversee the actual restoration work. Dave also had great ideas and helped me to get the work started and completed almost immediately. Adrian and Jorge completed the repairs and did absolutely beautiful work. I'm so thankful for Superior Restoration - they gave me my house back!

The start of the project went well with the water damage cleanup, however, with the actual work…read morewith the work of restoring the home the PM kept telling us what was not in the contract and we had verbal confrontation to get the work completed in an acceptable manner. Even the office staff exhibited some unprofessional behavior. At the end, we opted to hire another contractor to complete the tile and cabinet they damaged through mitigation. advise is to listen to the customer