on time, nice young man, great job, modestly priced. Thank You!…read more and now for my 85 characters.....

Fast thorough and explained about stains .would definitely recommend! Called and was on time.read more

We were experiencing very poor air quality in the home, which felt stuffy and heavy. We had to…read moreconstantly replace air filters and frequently encountered dust on items. We looked around and read many reviews. We decided to contact Twin Cities Furnace Cleaning. They did not answer the phone right away but I received a call very quickly. I explained the situation and how we have some allergies, and they took the time to listen and go over all the details. They then recommended Steve who is the go-to guy when it comes to allergies as well as other things related. We set up an appointment with Steve, and Steve arrived early. He set up his equipment and was very mindful about making a mess as well as getting things dirty and wet. He took his time to explain as well as show me what was going on and answer all my questions. Because of allergies Steve took his time and made sure each vent was cleaned as best as possible. The things I saw in the ductwork were scary, which had built up over the years of this property. After he was done, we swapped the air filter and within 20 minutes of running, I could smell the difference in the air. The air felt lighter and did not have a heavy feel. Also, my air purifiers were not reading off the charts anymore. Steve did a fantastic job and I would highly recommend him as well as Twin Cities Furnace Cleaning. I ended up getting their Ultimate cleaning or whatever the highest one was, and compared to other places, it was cheap. The price you pay for what you get is a bargain. It ended up being $541.00 with tax and worth every penny.

Great customer service!!! Will definitely be going back to them if our heat or ac have any…read moreproblems. They came on time and explained the problem with my ducts which I really appreciated. I think my heats working even better since they've came to fix it. House is cleaner and have less dust to empty from my vacuum cleaner. Definitely worth the $499 they charge for cleaning

They cleaned out our vents. Crew of three people. All very professional. Priced in line with other…read morequotes we got. Would hire them again.

UPDATE (July 9, 2025): After posting the review below, the…read morebusiness owner escalated the situation by leaving a 1-star Google review on the page of my employer -- a completely unrelated business. In that review, he made false claims about my conduct and advised others not to hire me. I have never contacted this person outside of leaving public reviews, and I have blocked all further contact. This action appears retaliatory and inappropriate. I have reported it to the Better Business Bureau, the Minnesota Attorney General's Office, and the FTC. I stand by the review below, which reflects my honest experience as a prospective customer. [Updated to address owner's response and clarify timeline.] I reached out to this business via their website to get the air ducts cleaned in my duplex. After submitting their contact form, I was quickly texted and asked to send pictures and videos of both furnaces, which I did promptly and completely. They confirmed receipt and said they'd send a prep list, then communication abruptly stopped. Over 25 hours passed with no follow-up, so I sent a text asking for an update. I received no reply. At that point, I reasonably concluded they were no longer interested and chose to leave a review to reflect my experience. Immediately as I was submitting the review, I received a phone call from them -- too late, as I had already hired someone else. I did not answer. They then sent a text acknowledging they had just seen my follow-up. Rather than take responsibility, the business replied to my review publicly and posted my full legal name (including my middle name) -- which does not appear on my public Google profile and which I never gave them permission to share. This is a clear privacy violation and feels like retaliation. They also imply that I'm unreasonable or dishonest by telling others to "click my name and see the type of reviews he leaves." I welcome anyone to do so -- over half my reviews are positive 5-star feedback, and any criticism I've posted is respectful and factual. This kind of response is unprofessional and borders on gaslighting. This review reflects my honest experience: I was responsive, patient, and gave them a fair chance. The poor communication and inappropriate public reply speak for themselves.

Technicians conducted a seasonal A/C tune-up, replacing gaskets and air filter. They cleared the…read moredrain line, cleaned the condenser, took care of the humidifier for the season, and tested the electrical components. Avery and Suzanne explained the work, and were friendly.

i have used these people for 20+ years. i have NEVER had a negative experience. i trust them in my…read morehome and what they do. DO you only hire pleasant people?? BL

Jim from Mayer Air Duct and Fireplace Cleaning is the BEST !! He is EXTREMELY knowledgable,…read moreprofessional and a very nice person ! He takes the time to explain everything. I've used other complaines and they don't even come close to his expertise. I HIGHLY recommend. Be patient, plan ahead, as he is extremely popular/busy.

Every year we get our ducts, fireplace and dryer cleaned out by Mayer Airduct cleaning. Jim is so…read moreamazing at his job and the quality of work is exceptional! Highly recommend! We've been using his services for over 10 years!

In this day of age where every company is trying to nickel and dime you to death for any and all…read moreservices, Tom is the complete opposite of that. He has always been upfront about his price (very reasonable compared to big advertisement companies). He never tries to up-sell you as everything is already baked into the quote he shares, which again is almost half compared to others that we got quotes from. Regarding the work itself, he is very professional, detailed and thorough! The scheduling process with him has always been a breeze. We have used his services twice now and both the times we were pleased with the results and recommend his services to all of our friends and family.

After looking at reviews on Yelp, I had sent a request for a quote via the indoor air specialists…read morewebsite. Tom called me the next day. I had initially just wanted the dryer ducts cleaned, but after hearing that they were running a special on the whole house venting and free dryer duct cleaning for $130. Since I had no idea when the last time the ducts were cleaned and it would have been about $70 for just the dryer duct, it sounded like a good deal to me. Tom came out a couple of days later and was even early. He and his son were very professional and friendly. I thought they did a good job and I would use them again as well as recommend them to others.