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    Ichiban

    4.0 (5 reviews)
    Closed 2:30 pm - 2:00 am (Next day)
    Updated 2 months ago

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    Koto Japanese Steakhouse - Glass shard

    Koto Japanese Steakhouse

    3.2(215 reviews)
    2.8 mi
    $$

    Amazing , so much fun ! Great flavors and menu options . Wait staff was attentive , table area was…read moresmoking hot !

    Poor service and mediocre food. Really that sums up the whole experience…read more Our server Jeff took our drink order in a rushed fashion and then Was off. While we waited for our drinks to arrive, we all perused the menu for last minute additions and there was Jeff asking to take our appetizer and food order. Maybe he was trying to be efficient but really, it was just rushed. Didn't see him for a longer than usual wait and then drinks, soups and salads came altogether and our 'chef' arrived and started setting up. Jeff returned and when we asked a question of him, his answer was curt (rude really) like he expected us to know the answer. He never returned to fill up empty water glasses, ask for drink refills etc. This was supposed to be a celebratory night, several birthdays in our party of 6. Getting him to show up and be helpful without attitude was like pulling teeth and his customer service skills were lacking and felt like he was doing us a favor waiting on us. The food was mediocre at best. Our hibachi orders comprised of upcharged Filets with seafood. And while I don't mind paying a premium, I should get the premium food to go along with that price, sadly all of the steaks were overcooked and the seafood was dry and rubbery, tough to chew! Two of the guests actually spit out the seafood as inedible. The steaks were ordered either rare or medium and sadly, everyone got well-done. The seafood was left on the cooktop far too long as well! Overall, the experience lacked the enthusiasm of someone happy that we were there paying bills. At $450 I expected much more. I've had better meals here, this was not one of them! Not really interested in returning any time soon.

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    Rainbow roll, Tuna avocado roll, Vermont roll. Top to bottom can't go wrong.

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