No dental practice will ever match how much I loved the team at Lathrop dental…read more Let me be perfectly clear, Dr Rob is a total bro and he's fine. I never had any issues like cavitaties and my visits were always preventative in nature. So why is Lathrop so special? it's the staff in both the front office and hygienists that make each stop positive, calm, and sincere. Whether you're calling over the phone or speaking to the staff in person - you're their priority. The hygenists have a light touch, are sociable without being annoying, and thorough. You never need to request a certain hygienist because they're all very capable and on par with another. I recently moved states and the team cooperated beyond belief with my new dentist to provide current x-rays and even followed up to make sure they arrived. The administrator in the new office actually told me she had never experienced that sort of professionalism. I'm sitting at the new dentists office right now. All I can think about is how the staff at Lathrop is hands down the best and I'll never have a dental team that meets their standard...ever No comment on the dentists except they need to give everyone a raise asap

I've been going here for the last few years never had a problem till today I was trying to get my…read moreteeth clean and they were trying to tell me that I had to take x-rays and I said I don't need x-rays. I don't have any problems I've already had my wisdom teeth out. So they told me that I couldn't get my teeth cleaned because I'm not doing the x-rays so my understanding is they want to do x-rays to get more money out of me because let's say they did find something wrong with something on the x-rays they would still have to have my permission to proceed to go forward to whatever they found. So if I told them no, I don't wanna do anything whatever they found they would say OK and they would clean my teeth so there's really no point on taking the x-rays if I don't proceeded to go forward with whatever they would find and don't forget I don't have any problems so why are you forcing me to do x-rays because they need or want more money. It's sad because they always have excuse saying all they don't wanna lose their license or blah, blah blah, even though the contracted paperwork at the beginning that we signed saying that we can't do anything, even if they broke a tool in our mouth. It's just bothers me that these corporations use these tactics to manipulate us into spending more money in reality it doesn't benefit us. And it's sad because I love this place but once you start adding more stuff just to get money out of my pockets when I've been going here for probably 5-6 years and never had a issue. they need to listen to their clients and their patients more than whatever they're trying to push on us, because at the end of the day we were the ones that pay their bills. Like come on man at the end the day we're calling you paying you to tell you what we need we're not paying you to tell us what we need because trust me if I had some type of problem in my jaw, I would definitely recommend getting an x-ray but I do not have any problems. And just to throw this out there I don't have insurance, so those 5-6 years that I've been coming here I've paid up front so they actually get my money the day of unlike you guys that use insurance so when you use insurance they don't get their money for about at least 2 to 4 weeks so for somebody like me that pays the day of they actually get their money that day

Westheimer Lakes Dental was so attentive and caring. The facility was clean and the staff took…read moreextra precautions for safety. I went in for a filling replacement and they were so kind to me and making sure I was numb and comfortable, or as comfortable as can be. This was the first time I have gone to the dentist without feeling any sensitivity or pain during my procedure. I would highly recommend Dr. Vuong

My wife and I went to Westheimer Lakes Dental for the first time this past week. Dr Vuong and her…read morestaff could not have been friendlier or more thorough. I highly recommend them for your dental needs.

Very nice place! Roxanne was very helpful and very kind to me and my family. I recommendread more

It use to be good with the main dr. She is never there anymore. If you want to keep your teeth…read morehealthy dont go there...it took one year almost to adjust my partials and i m not even happy with the results, but no one care. Wanted to charge out of pocket 800 $ for my regular cleaning. No more, done with this dentist.

I had a sensitive tooth so I came here two weeks ago and did the a bit of treatment on my tooth…read morewith filling and correcting the right spot. My sensitivity didn't go away so I came back again and Dr. Suhail did awesome job on my tooth fixing up!! Hopefully I won't have any more issues for awhile Thank you

I recently came to Cross Creek smiles for the first time. My precious dental office, which I loved,…read morewas no longer in my insurance network. Cross Creek was assigned as my preferred dentist by my network, and I am SO GLAD THEY WERE! I have extreme dental anxiety after some previous experiences in other dental offices and a traumatic dental accident a few years back. From the moment I walked in, they made me feel so cared for! The front staff was extremely kind and quick. I waited under 5 minutes for my appointment time -- I felt they were so efficient at every step. The dental assistant who took my x-rays and performed my cleaning was equally as kind. I expressed my concerns with my dental anxiety and let her know I was in tears and on the verge of a panic attack. She did not make feel embarrassed whatsoever. She was extremely calm and accommodating and made me feel very seen and cared for during my panic. She offered to go slower or stopped if needed and made sure to check in throughout to ensure I was ok. I wish I remembered her name because I was so grateful for her ease and calming presence in that moment (other dental offices can be very passive and almost annoyed at this). The cleaning was quick and once I met with the dentist, I had already had a phenomenal experience. The dentist gave me a thorough check and was very communicative the whole way through. He was also calm and collected! I appreciated this visit so much and I plan to continue coming here!!