Worst experience ever. Came here on my birthday because I wanted to try Iv fluids after my POTS diagnosis. They couldn't find a vein after I got prodded over 4 times with the needle and I waited an hour total while they tried to heat my arms up with hot packs. Half way through all this, she found one vein then took it out after putting it in because it wasn't "perfect". ??? She left the bloody needle hanging by the IV fluid thing too and walked off to go answer a phone or something too. Like this is so suspicious and not regulated well. Really disappointed. They should be able to find veins. I've been really ill and IV's are supposed to help my condition. Won't be coming back... read more

Very upset. I've been going her for over a year and today I'm absolutely in disbelief. The manager here is absolutely the worst. I will not be coming back here. read more

For a change management was good ! Omg changed again . I wanted to go to red light at 6.24 pm . Lady by the name Madison lied to me that they are booked . I waited to see if for real . None client came in . She just did not wanted any late client . This way she can turn off everything early to be all ready before 7 pm . I have membership here . I come here very often . Need to find new place for red light & cryo . Any suggestion is appreciated read more

My first time at this location and it was a pleasant experience with pleasant amd knowledgeable staff. I did an advanced cryo session. Would return! read more

Restore Hyper Wellness - Cryo Sesh - IV Hydration Near Me - Sugar Land, Texas

The experience was amazing. The staff was informative and so friendly. I used a class pass and it was the best issue of it. The sugar land location was very clean and open it was my first time there and I felt like a pro. I appreciated being able to play music to get in the zone and the 2mins go by so fast. Would def recommend read more

Restore Hyper Wellness - They have specials during the week and happy hour - IV Hydration Near Me - Sugar Land, Texas

They Deducted amount when I had asked them for membership freeze . not professional and disappointed !!

I love coming to this place. If you are in need of a facial, I recommend Lindsey T. Ask her for the Premium Hydrafacial ;100/10, you will NOT regret it. Lindsey is so knowledgeable about skin. She is super gentle and effective with her approach to treatment. I also recommend treating yourself to a drip. Talk about total rejuvenation from the inside out! If you are feeling low energy or depleted, I promise you, this is a place that has everything you will need to recharge you! read more

My experience with this facility was appalling in terms of their communications and lack of communications and getting back to you one's phone calls are made as far as your professionalism within the staff their therapist and nurse practitioner I cannot say enough good things about them the head of the facility really needs to address these communication concerns due to the nature of this facility you have family members that are very concerned about their loved ones and need feedback in terms of what is going on with their treatment​ read more

I happened to be in town this weekend to help with some recruitment events for my full time job and after a long day on my feet, I had to stop by The Joint in First Colony to get corrected. Being that there were about charge me extra, despite my membership with them, I decided not to do it and cancel my membership there due to my dissatisfaction. Still in need of some type recovery, I went next door and IM GLAD I DID! I was greeted by a lady and a man who were both educating me on the benefits of Restore Wellness and all the services they have to offer like Infrared Sauna, Cryotherapy, Compression Therapy, and more. After hearing so much about cryotherapy, I decided to try it out after they explained a lot of the benefits(decrease inflammation, increase metabolism, aid in muscle recovery) and cheap price of only like $35 for the first time. There was no wait and immediately went to the cryo room. The lady guided me through the whole process and told me everything I needed to do leading up to the chamber. I was in the FREEZING chamber for about 2 minutes which was just right. The conversation keeps it manageable. Since I checked in on Yelp, I also received a free 15 minutes of Compression Therapy which was great as well. Felt the blood rushing through my legs and even felt my heart beating through my legs. I've seen NFL and NBA players use it a lot so it felt good to feel like on of them. Lol Overall: the experience was great tbh. They have one in Dallas, so I plan on using it more out there as well. Their membership prices aren't bad either. I'll try it for two months and see if I'll continue or not. If you're on the fence, I'd definitely try it out! The people there will work with you too if you're ever dissatisfied. read more

Restore Hyper Wellness - Compression Therapy - IV Hydration Near Me - Sugar Land, Texas

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Came in needing a boost and left feeling energized. Staff is friendly and knowledgeable. Definitely a place to revisit. read more

Restore Hyper Wellness - An amazing IV Drip! - IV Hydration Near Me - Sugar Land, Texas

Got a Groupon for 3 cryo facials from here and really wasn't sure what to expect. It's a nice location and everyone I've interacted with has been very nice. read more

I got a Groupon to try a cryotherapy facial. The first time I went, I was literally already on the station when I asked the guy, is it ok if I have suncreen on, and he says no. I mean, why you didn't advise when I make the appointment? The second time I book, the person also did not advise not to put anything on the face. I don't find the staff very receptive with questions, which is not good when cryotherapy is still very new, and people will likely have a lot of questions. The experience was ok, but a little difficult to breathe at times. I also didn't quite like that it was a room with windows that they did the facial in, which people from outside could see. I think privacy would be better. Was it worth the money? I think it would take multiple sessions to see effects, but I won't be trying again. read more

Restore Hyper Wellness - IV Hydration Near Me - Sugar Land, Texas

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Restore was highly referred to me by a close friend, for the last couple of years. She spoke very well of staff and her treatments. On Friday (4/8), I went to purchase a gift card as a birthday present for my friend. I entered Restore and stood at the front desk for 5 minutes, without ever being acknowledged. I then started to walk towards the back to find a staff member, to assist me. I look to my left and see a woman sitting at a computer while a young man is approaching me at the same time. I asked him, "Do you work here? I have been waiting at the front for 5 minutes." His response, "Oh really? Ok...I can help you." I was immediately displeased with his response, lack of apology for my wait, and overall cavalier attitude. I asked to purchase a gift card and completed the transaction. He then looked at me as I stood there looking at him. I asked, "Can I have my receipt?" He started fumbling around with the computer and then stated the printer was down but he would email it to me before close. I wrote down my email address and left. This was around 3pm. I checked my email at 6:50pm and still had not received the receipt for the gift card. I then called Restore because they close at 7pm and kept getting a recording message. (I called 4 times) I left a voicemail explaining my issue and requested a callback, in addition to my receipt. A couple of minutes later, I receive a text message that my message has been forwarded to the front desk and someone will get in contact with me. Today is now Sunday, April 10th. (Day of review) I have not received a phone call, email, or my receipt. To say the customer service is less than stellar is an understatement. I will never make a purchase from Restore again and I am going to recommend my friend choose a different place for IV drips. read more

I came in and Samuel the receptionist was very nice, polite. I then went to the back and was greeted by the lead nurse Christina that was very nice and welcoming and gave a very positive caring vibe and she even offered to give me a free b12 injection to add with my IV drip. I will be coming here next time !!!! read more

The staff at restore is awesome! Jordan, Morgan, MJ, and Christina are passionate about the products and service they give to the community! I've suffered from back issues since 2012, and the improvement in my health has been so shocking and uplifting! I come every Monday, I never miss a day to get my weekly cryotherapy treatment. Absolutely recommend it read more

save your money...!! it does not help you long term ... or feel the efects... it feels like you are at a bar an take your order...

I absolutely love this cryotherapy location. Jennifer, Christina, MORGAN and MJ are amazing as well as all the staff that I have met... seriously they are all kind, knowledgeable, helpful and Christina has never missed my vein for a drip and I am "hard to stick" as they say. A great staff who are and always welcoming and work to get your health needs met. I've been recovering from a back injury for quite some time and I've used cryotherapy and the drips to help me with my inflammation and I can tell a difference. I also went and got a hydration drip when I had food poisoning one time and it saved me! I try to go at least three times a week for inflammation and my body can tell when I miss. It is really great when you know you need to be icing an injury but you do t want to have to go through the time and agony of sitting with an ice pack. read more

Restore Hyper Wellness has been a godsend. I bring my elderly mother here at least once a month for hydration. Everyone is professional, considerate and kind. It's not easy getting an elderly person to drink enough fluids... This place has kept us from making ER trips. Highly recommend! read more

Worst place ever. Nurse was rude and unprofessional. She couldn't find my vein and tried many times. Finally she did it on my upper inner arm. Super painful, but she didn't care at all. This is a butcher shop not a spa. I will never step in there again. It was a huge mistake. read more

Restore Hyper Wellness - IV Hydration Near Me - Sugar Land, Texas

Came across this place a month ago when I woke up to the room spinning from the night before had a little to much to drink.... I didn't even know places like this existed until I googled IV DRIP and to my surprise Restore Hyper Wellness popped up and it's literally 5 min from my house! I came in as a walk in and got an IV drip for post party and it worked almost instantly. With that said I had to sign up for the membership and I'm back now getting my drip on ‍I definitely recommend Hyper Wellness they have so many drips to choose from! This beats going to the hospital for fluids 100% and you don't pay hospital prices for the IV drips either !! Staff are great and technician gets get the vein with no problem at all read more

My first iv drip and Ruby and Linda went over step by step and made very comfortable to be here! Thank you ladies read more

Christina is absolutely amazing! This was my first experience with an IV drip and she explained the entire process step by step. I told her what my goals were and she explained in great detail what my options were. I received a custom IV drip and it was a very relaxing experience. Afterwards I felt great! I didn't experience any side effects. My body felt energized and hydrated. Zero pain or bruising at the injection spot. If you're interested in trying an IV drip definitely she Christina at Restore! read more

I came in because I was recovering from strep throat and was EXTREMELY dehaydrated and my energy levels had plummeted. MJ and Ruby greeted me at the front with warm smiles and quickly got me into a chair and hydrated. I will definitely be back to try cryo and some of the other services they offer. read more

Bought a Cryo session on Groupon for $26 which is normally $75 for non-members. The woman that helped me was very nice and informative letting me know what to expect during and afterwards. Beginners can only stay in the Cryo machine for a maximum of 2 minutes (thank goodness). I must say, it really worked. My pain was gone and I felt rejuvenated. Also burned about 600 calories! My next visit will be the compression therapy. read more

Restore Hyper Wellness - Compression feels so good! - IV Hydration Near Me - Sugar Land, Texas

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Heard about this place through a friend so I decided to check it out. Great, knowledgeable staff! Clean facility! Helped with knee pain will be back! read more

Love going to this location the staff is great! Service is fast! And you feel great after each cryotherapy session.

I walk in with out reservation but they where so helpful and explain there services they offer. I did the cryotherapy and there facility is so well design and modern. It's been over 6 hr and I workout hard before try cryotherapy . I feel so good and Restore Cryotherapy was so great and I will be back thanks for helping my recover faster. read more

Today was my first IV Therapy session and it was wonderful. Nurse Ruby was so helpful and kind. She explained everything as she did it and there was no pain. I have already scheduled another appointment for next week. read more

First IV therapy session and great experience! Ruby was awesome and made the whole process easy and comfortable. Got the New Myers with glutathione boost and feeling great! read more

This place is great for cryotherapy and definitely try the IV drips! Staff is well trained and friendly with whatever you need as far as recovery goes. Used it for post gym recovery read more

My wife and I did the IV drip. Ruby took great care of us. It was a great experience and we felt great afterward. I definitely recommend this place! read more

I live near Kingwood, over an hour away, but decided to visit this business after I found a deal on Groupon for an IV drip after completing the Houston marathon. I decided to return for another drip because after researching IV drip therapy and cryotherapy, then having experienced it, I felt it would help my health and energy levels with my sometimes arduous work schedule. I had been impressed by the clean, friendly facility back in January, but most of all, I was pleased with the nurse's ability to painlessly put in the IV, since I am a wimp with needles. This was true today as well for both me and another person who was there with the same concern. I have never written a YELP review, but today I feel I must. While walking in the parking lot prior to my appointment, I received some horrible news. I came in very upset. Jennifer and Sandy were so amazing to me. They treated me with such kindness and used such professionalism. I cannot begin to express how impressed I am with them as people, and as a business. I will happily make the drive to use this business again. The IV drip works and they deserve the return business! read more

Calm environment in a modest modern sort of way. Clean and well maintained bathroom. The staff I've interacted with have all been friendly & helpful. I seem to have had some relief from my arthritis and an old knee injury does not seem to bother me as much. I've purchased a membership to come to Restore Cryotherapy. read more

Restore Hyper Wellness - IV Hydration Near Me - Sugar Land, Texas

Christina and the staff here are amazing I literally came in about to pass out and after Christiana recommended me the perfect iv with added dowsed I was able to come back in without vomiting the next day and get a saline iv I love it here they're amassing worth every penny read more

I tried their compression therapy for sore muscles. I originally wanted to try the cryo treatment but the cryo machine was not working. I was super impressed with their customer service. The front desk person was very friendly and did a great job answering my many questions. I'm not sure if I will do the compression therapy again, but will definitely go back to try their other services. Their facility was very clean and professional looking. read more

I injured my leg and traditional medical route taking way too long to get help. Tried cryo before but total body. Heard they did local cryo! Excellent! Will be purchasing a package or membership read more

Please don't ever use this company! I just found out that they have been charging me $89 a month for over a year and I had cancelled my membership over a year ago. They said since the place is under new management there is nothing they can do about it. Also they didn't return any of my phone calls about this matter and did not communicate. I had to call everyday just to get the above response. Poor customer service and as a practicing physician I believe their services are not medically proven or safe without an MD overseeing these type of treatments. Save yourself the time and money and see a real doctor. read more

Update 05/05/2017: Since I wrote this someone from Restore did call me and apologize for the bad incident. The nurse that worked on me is no longer there. Although I know mistakes happen I still feel like I was ignored and calls avoided when I wanted to complain about the issue. In the end I think they truly feel bad about what happened but I won't be going back. I received an I.V. treatment to boost my immune system to fight a cold. I ended up not feeling any better and felt like it was a waste. Turns out the I.V. was not done correctly and now I have scar tissue where the injection was put in. When I called to complain to the sugarland store where I had it done. The lady said she does not handle complaints and to call the RoundRock location. I called the RoundRock location 5 times over a 3 week period. Each time the guy that answered took a message to have someone call me back. NO one ever called me back. I do not recommend doing the I.V, therapy there and if you do and you have a problem, good luck finding anyone there that gives a shit. read more

This place is so unprofessional, I had to wait 1hr for the nurse to get back , after I made and appointment and confirmed. Next the dressing rooms where dirty, the socks and the robe smelled like somebody just used them, now I know why they have black socks ,so you can't see them if there dirty or not! This place is just over all bad, ima stick with lone star across the street, and there cheaper!! read more

Love the staff! My session went super well & the manager was so great! The Beauty Night event was super informative and I'll definitely be signing up for a membership! read more