My child has been going to this daycare since he was 4 months old, and we are still here 1.5 years…read morelater. It's been a great experience for our family!
-Staff are genuinely caring and kind. They all know our child's name, greet us, smile and wave when people come and go, etc. Management has always been really nice and diligent. We have found the staff to be very trustworthy and thoughtful.
-The teachers use an app to provide regular updates and pictures throughout the day, which is great (ex: times of meals and diaper changes, nap lengths, fun activity/craft updates, etc.).
-We like the structured format and rules that come with sending our kid to a bigger daycare/company. There are quality standards and rules in place that seem to help keep things running smoothly, and with kids, that's huge.
-All meals and snacks are healthy and included in the costs, diapers are provided on site and included in the costs, etc.
-For a modest additional fee, our child does yoga every week and loves it! Every few months there are fun new activities around holidays in the day, and sometimes after hours events like family picnics and movie nights.
-The caregivers and rooms change by age (about every 9 months it seems), which seems pretty standard. But I like that my child has a cohort of other kids the same age who he moves along with to the different rooms over time, and I value the diversity of all the classes so far.
-We really loved the infant classroom - the 2 lead teachers run a tight ship, and we always felt like our child was in great hands. As our kid has moved to the toddler stage/rooms, things change but he is equally happy and delighted by the staff, and well-adjusted.
Why not 5 stars?
-I do not love the middle toddler room space; it's cramped and stuffy. I hope they can find some ways to remedy that or cut back on the number of people in the room at once. Otherwise, the facility is generally comfortable, clean, and well-maintained.
-There is some room/caregiver changeover, and that can be confusing. I think that's more to adjust based on capacity at drop-off vs. pick up times. Sometimes I have a hard time keeping up with some of the teacher names and faces though (they do have a nice board in the front lobby showing who everyone is).
Other info:
-If any incident happens (such as 1 toddler biting another), they report it to you, document it, and come up with an action plan for how to handle if it continues. We have found the staff to be very responsive to any concerns that have come up (note: this doesn't happen frequently though).
-There are few and far decent day cares on the east side, but we think this is a good option. It's also close to a Walgreens, Target/Post shopping centers, and several pediatrician options, so there are a few things nearby if you need them.
-Another review mentioned drama but that hasn't been my experience at all. Maybe it varies by age/classroom, or maybe things have changed under the new director?
