This please tried to misinform me three times which ended up costing me money I'm ended up having…read moreto fly to New York to get the equipment that they told me I could turn it in California this place is a joke and don't trust this Business for anything that they say because it's gonna end up costing you money

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 1747 Plaza Drive. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Olean Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

I'm surprised at all the bad reviews, but maybe it's because I've experienced much worse at other…read moreplaces. The staff here have been very helpful for me personally. One reviewer commented his/her frustration about Verizon not fixing phones. From my understanding, I think what he/she doesn't realize is that big name stores like Verizon are not set up to fix phones (now?). They will only encourage you to replace what you have. I know that there is a Staples nearby and I believe that they can do some phone fixes. In bigger cities and suburbs, they have kiosks that will do more intensive fixes on cell phones. I'm not sure if they have such places in smaller towns. Probably depends on who is living in said smaller town. I haven't tried to specifically look in this particular area. Dealing with the constant changes, and not always positive changes, and figuring out this and that and helping others figure out this and that has been very stressful. The representatives here have been helpful and they work well as a team. In terms of expenses, it is frustrating to read about additional charges from another reviewer. I do think that overall, Verizon seems to have the most area coverage in this country but they also tend to be the most expensive overall too. The BJs Verizon location no longer exists now and some of those people have moved to other places and some of them ended up at this particular Verizon store, etc. A reviewer also states that someone did not know which stores were official retailers and I can personally say that it was that one person working there at that time. That has now changed.

Josh (skinny, black hair) is the GOAT! Did we spend 5 hours in Verizon?- yes. But I truly believe…read moreit would had been longer without Josh. 10 out of 5 stars. He was so patient and pushy to the Verizon online service. We had to transfer over two accounts to a business account- it did take forever but Josh was amazing. I could not say enough great things about him.

I wanted to find an alternative to Dish since I couldn't stand to continually pay for equipment…read morerental each month. The offer from Direct does NOT charge rental fees. But this isn't the best part I never, ever had such outstanding customer service from a company and the thanks goes to Brad! He patiently answered my questions After I received the agreement he again answered my questions patiently and professionally. He then scheduled installation and paid the early termination fee for Dish Sweetwater management should be honored to have Brad in their customer service department Thank you Brad for an outstanding customer service experience!!!!!!

From the owner: Sweetwater Satellite has been serving the Fillmore and surrounding areas sInce 2010. We pride…read moreourselves in providing the best service and entertainment experience to our customers. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

Excellent service. Brian is very knowledgeable in assisting…read moreme with all my questions. Was able to help me updating my system and giving me information on how to use the updated system.

I dropped off my freezing computer. Staff was very accommodating, knowledgeable, and skilled. He…read moreexplained everything thoroughly to me. It took 6 days but it was worth the wait. It runs better than the day I bought it.

Great price, great speeds. No issues in over a year. Installer was fast. Using that great Corning…read morefiber!

This company has issues. They call you up to sell their…read moreinternet product but don't follow through on it. A few months ago I got a call from their sales department telling me that Empire Access would be in my area and active to use. But once it wasn't happening the sales department decided NOT to contact with any reason to why it was not happening. Then contacted thier sales department just to get told that it had been delayed. Told this many of times from them.

The worst customer service I've ever had. I just wanted to turn my new phone on. I was on the phone…read morefor 3 1/2 hours with them not only on hold but getting yelled at. I submitted a complaint and they finally got ahold of me about a week later and she said she'd call me back after she figured it out (my phone was locked I got it refurbished from Walmart) and she never called me back! I recorded the interactions they were so bad. I was in tears. All that for them to say they can't turn my phone on due to me buying through Walmart and not them. They also told me I couldn't get my phone on unless I bought their at home internet as well. Then when I said something about them not getting back to me and how awful I was treated they replied with "case closed"..... I'm not a Karen.. I never complain and I'm patient but I've never delt with customer service like this before. One after another just awful either didn't have a clue or were extremely rude. It's not even about my phone getting turned on cause I understand but the customer service was ABSOLUTELY AWFUL. I'll never recommend to anyone.

XFinity is Comcast, and we are "outside their footprint" (Buffalo W.Side).read more

We had Dave install an outdoor digital antenna and they did an excellent job. We now have all local…read morechannels in crystal clear HD quality! And, when conditions are right, we also get several OH, MI and NY channels. His wife, Diane, was very nice to deal with over the phone and they always returned my calls promptly. We are very happy with their service.

From the owner: Dave's Satellite and Communication is your local DISH Authorized retailer, serving the Tri-state…read morearea since 1984. We offer bundled services with DishNet, offering Television, Internet and Voice in one convenient, affordable package. Our goal is to offer customers professional and courteous service both before and after the sale. All installation and services are provided by employees of Dave's Satellite and Communications, backed by years of experience in the field. Visit our full-service showroom conveniently located just 4 miles south of I-90 in Erie, PA 16441 to meet the team, or call our office. Let us show you how DISH through Dave's Satellite and Communication can offer you the best value, service, and programming selection in high-definition.

They no longer do cell phone repair, so the guy there suggested a person who used to repair phones…read morefor them. Justin Shearer got back with me, had me guess a number and I guessed wrong so he told me I don't get my phone repaired. Then went as far as leaving me a voice clip saying, "too fucking bad bitch!" Don't ever recommend him for another job, it makes your business look bad!

I had an amazing experience working together with them. They had great quality parts, good time…read moremanagment and a very friendly staff. I would do business again with them and I highly recommend anyone to pay them a visit.

Wow, have to say I am utter shocked at the revIews here so far. For us it has been a long wait to…read morebe sure, many years since I first heard of them as a provider, but their job is not an easy one either, and advocacy totally works. I would suggest using neighbored tools like Nextdoor.com to bring awareness in areas that are accepting orders, it worked in our area. Sure, I get it, $100 is hard to part with for anybody, but I can say that after out neighbored topped 80%, things toppled over super quick. I signed up as interested in early 2017, and ordered service a year ago when they notified me they would be coming to our neighborhood. Then we heard almost nothing till July when the main fiber optic cable was buried. I was super curious nerd that I am so I went out and talked to them, they burry about 400 feet at a shot, then have to burry a tap box, splice the cables to a customer panel and test the loopS to make sure they are stable. For our relatively small neighborhood that took months, but they were out there working tirelessly every day! Only after the loop testing was done could they start working to tie in every house, and that took them till January this year to run our fiber from the street too the house, and the guy that came and installed the service to the house spent about 2hours doing his part. Freedom from Frontier and Spectrum was not won in a day, it's a long fight, but having competition is SOOO worth it... hey, proof is in the speedtest results right? Frontier: 6Mbps down / 768kbps up (paid for 15) Spectrum: 45Mbps down / 9Mbps up (paid for 100) Greenlight: 498.4Mbps down / 49.9Mbps up (paid for 500) At least Greenlight delivers what they advertise instead of trying to pass of an oversubscribed service that lets you down when you need it most.

Service went out right before the bills game, my neighbor couldn't even get anyone to answer a…read morephone. Not me, learned my lesson. As bad as time warner is, it's better than greenlight. Enjoyed watching the bills beat the dolphins!

Chad the tech that came out yesterday and got me up and running was AMAZING, what started out as a…read moreminor repair ended up a full blown replacing wire, but he was amazing and polite and did a great job

My close relatives requested service, and they sat in the car for almost an hour. While they were…read moresitting outside waiting for them on a hot day.