My family member is a resident of St. benedicts for more than two years now. The staff is…read moreprofessional and take very good care of her. From the nurses, CNA's, dietician and food service she is well cared for. I also appreciate the Activity Departments staff. The staff creates wonderful events, activities, and social gathering to keep the residents engaged and interactive. From art to music the Activity Department is great in caring for their residents. Thank you Elizabeth R.

Finance person was rude. She said his insurance wasn't going to cover his fourth week there told me…read moreI needed to give her a check before he was released like he was being held prisoner, but yet he was being forced to go home got him home on a Friday called the insurance company insurance company said he was approved for another week and maybe even more than that, so he was literally forced to leave because they wouldn't wait for the insurance paperwork to go through. It was all the finance administrators fault. Other than that, the care was pretty good.

Great place, great service. If you want to get better, they work hard to get you better and to…read moreteach you how to get yourself better. They do not want to see you forever (even though that would make them more money), rather they try to get you better as quickly as possible. I've been to other PT clinics where they see two or three patients at a time, such is not the case here. One patient at a time... dedicated service.

My mother (90 yrs) has been at Whitehall Deerfield the past few months (Oct 28-22 ish) and I've…read moreexperienced some good and bad...I understand staffing across the world in this field is tough so I take that in consideration as I write this review... The admissions (Gustavo) gentleman has been extremely helpful...accommodating and pleasant ...some of the CNA staff have been questionable..I know when I try and get some help for my mom (whose now declining) I MUST step lightly..Maria could be nice but not too happy to help..Rafael was extremely condescending to me..felt like I was bothering him..very angry Amanda (PT) has gone over and above her duties..difficult to be there as it is and to have staff be rude or ignore makes it worse

Ccalls for patient assistance were for the most part lengthy. On a day to attend a surgical…read morefollow-up appointment over 3 hours in length at midday, upon return bed linen was not changed, room was a "pig sty" and lunch tray was on a table with ice cold meatloaf and potatoes and ice cream was a chocolate puddle. Upon complaining all I got was empty promises about how things were going to change and never did!

I was at Radford for 3 weeks after breaking my femur. It was one of the best things I could do for…read moremyself. The staff was always there to help me if I needed it and always with a smile on their face! Also the physical therapy I received was outstanding. Within 3 weeks I started walking with a cane! I would highly recommend Radford Green!! Thanks everyone-Marti 5 star review!

Terrible CNAs only one was attentive Lazy could care less…read moreand rude Instead of assisting at mealtime My brother was there helping my mom and assisting another person at the table!!! I'm pretty sure he's not on the payroll I've done this job years ago so don't BS me I know the difference !!!! They are on cell phones !!!

I visited Alden Estates of Evanston to see a client of mine, who was in rehabilitation at the time…read more The process to see him was simpler than I imagined and the staff on-hand was very friendly and helpful during the whole process of me entering and locating my client within the building. From my observation, the clients in rehabilitation at Alden appeared to be very well taken care of by staff. The only con I can say about this place is that it has a lackluster minimal selection of parking which almost determined whether I got the chance to see my client or not, but luckily I was able to locate an open spot of a visitor departing. ~Blessings~ Thomas G

I was at Alden for 3 weeks after hip replacement surgery. The nursing staff was responsive to my…read moreneeds and made my recovery process better than I could have imagined. Maria, a CNA, went above and beyond to keep my room clean and made me as comfortable as if I were at home. I called her Santa Maria, she was so kind. PT was thorough, friendly, had me up and walking, and the food was excellent. There was some miscommunication from the admin staff + social workers, but overall I had a good stay.

Today I completed the resurrection of my right shoulder with the help of Jen, Feddy, Priya,…read moreJennifer, and another lady whose name I regrettably never got. I could not be happier with the experience. If you need physical therapy, you need to call these people. They are friendly, knowledgeable, and dedicated. What's more, they really care. What they did for me was nothing short of amazing, and I will be forever grateful. I also spent quite a bit of time there and watched them interact with other patients, so I know my experience was not a unique one. Now that I have your attention, let me share some details of my experience. Those may resonate with you if you're in a similar situation. Or you could just call them and book an appointment now. First, a little bit about me. I'm an extreme introvert and am usually content to just deal with a health problem because it's easier to ignore it than to pick up the phone and have an awkward conversation with a stranger. It doesn't make sense, but that's me. My injury was to the rotator cuff in my right shoulder. It was a bad one, and I ignored it for years. Circa 2008, I went to a White Sox game, had a few beers (and then a few more), and got talked into throwing a baseball in one of those radar gun booths to see how fast I could throw. The warm throb in my shoulder afterwards was not a good sign. The following morning when I bent down to tie my shoes it felt like my shoulder fell out of the socket - probably a worse sign. Eventually I couldn't even put my right hand on top of my head. Over the next year, I ignored it and started doing things left-handed. It kind of healed, flaring up occasionally and still causing pain at the extents of my motion. Most of the mobility came back. Then in early 2022, I aggravated it again bowling. My journey with Emery Physical Therapy began with a search that is likely similar to the one you're doing now. I went to my doctor, I got an X-Ray and an MRI and was then told to, "find someone local who does physical therapy". As bad as my shoulder was, I was skeptical that physical therapy could help. I looked at Yelp and Google. I did a search on the site of my insurance company. I read all kinds of reviews. It's embarrassing, but as I said before, I hate making those calls. I dreaded it. I put it off. When I finally called, a sweet voice (Jennifer) answered the phone. I remember asking if they did shoulders. I was awkward. I had a long story. I didn't even know how to start that conversation. She took my information, and we exchanged some documents via text and email. That experience could not have been easier and put me at ease for the first appointment. In the first meeting, I met Jennifer from the phone and also the other Jen (Laube) who would be my physical therapist. She assessed my shoulder and asked me some questions. At this point my shoulder was a mess. I could put my left thumb behind my back and up between my shoulder blades, but I couldn't even get my right hand behind my butt. Coats, shirts, and backpacks had to go on right arm first. Reaching for my phone on the nightstand was painful as was lifting the covers. I certainly couldn't throw anything. My goal was to have a functional right shoulder that I could use without pain, to be able to play catch with a football with my son, and maybe even to be able to bowl again (although that seemed unfathomable in February). Over the next 4 months I saw Jen twice a week. In the beginning, she taught me exercises to regain the range of motion in my shoulder. She taught me how to NOT sleep on it. She and the rest of the crew patiently worked with me to make sure I was doing all the exercises correctly (and admittedly, I was not great at them). Gradually the range came back. When I started, I'd stretch to the edge of discomfort (further would have caused pain and she told me many times "If it hurts, don't do it!"). By the end, there was no pain at all at the end of those stretches. Then we moved on to strengthening. New exercises! Toward the end of strengthening, she taught me how to NOT re-injure myself. She re-taught me how to throw a tennis ball. Apparently, I had been doing it wrong for over 40 years. I not only learned how to do it right, but my accuracy quickly improved. Then she re-taught me how to throw a football. You guessed it, I'd been doing that wrong too. In one 10-minute session in the parking lot, I went from throwing wobblers to some decent spirals. Then this past weekend, the impossible happened, I bowled 2 games pain-free with a 14lb ball. We made it all happen! Today was my last day of physical therapy, and while I'm ecstatic with my progress, I'm actually a little sad. I'm going to miss this team. They're really great people and did a fantastic job for me. I can only hope that this review will encourage others in need of physical therapy to reach out and give them a chance to help.

I have terrible TMJ pain and I was lucky to find this place. I was really at my wits end with pain…read moreand couldn't find anything that helped. Emery offers neck adjustments, massage, exercises and dry needling. It has given me great pain relief. The therapist is very professional and friendly. The rest of the staff is really nice, too!

First experience was in-home therapy after surgery, Dr. ordered. Saw 2 different therapist in home…read moreDay after surgery. Both excellent! Snay & Lauren. Had full left hip replacement. Both extremely thorough, telling me how / how not to move, sit/stand around the house, steps, car, etc. taught me how to move around to heal & avoid injury. Never questioned if I'm moving correctly because they covered everything. Gave me exercises to do on my own. After in-home PT moved to going to clinic. Had a choice where to go. Never a doubt I would continue with Optimum. Continued to receive excellent therapy at the clinic. Thank you Lauren & Snay for working with me...full recovery takes a bit, both showed me what I need to get that done.

My doctor prescribes PT for me and I immediately thought I'd be going to one of the big chains…read morewhich I have not cared for in the past. (They seem so impersonal.) oPTtimum was the exact opposite. The level of care and expertise was unsurpassed! Everyone in the office was friendly and professional. From day 1 they all knew you by name and really listened as they treated you and created a plan for recovery. Scheduling appointments was easy, and effort was made to have you only work with no more than 2 therapists so that they really knew your case. The techs and assistants were just as professional and friendly. Hopefully I won't ever need PT in the future (who am I kidding as we all age). oPTimum will be my go to place and my referral for anyone who asks!

Dr. Britney has been amazing. Ive only just started my journey, but in a couple short weeks, my…read morepain has dramatically decreased.

After "Kathleen" at Align contacted me to consider a softer review, I explained that my review was…read moresolid and that the caveat was for those considering agreeing to treatment: (1) Align checks your insurance, (2) is told what they'll cover (in minutes), (3) offers you a program limited by the minutes your insurance covers. I did decide to freshen my review: Kathleen, I won't remove or soften my review. After talking with a couple of professionals at the time, I'll revise it down. I was extremely pissed at and disappointed with AWC. Several years have NOT changed my opinion. I believed treatment would be structured around what I needed to help with lumbar and cervical pain. As I recall, chiropractic manipulation sometimes took about a minute to adjust my neck, with NOTHING done to my back. The rolling table session was perhaps five minutes long (it felt great, but insurance covered only five minutes), and electrical stimulation was another five minutes. I had enrolled because I was in pain and expected a comprehensive treatment program. After about five to seven weeks, my back felt worse, and my neck became more sensitive after the adjustments. My impression then and my opinion today is that Align offers a "treatment" program for patients who rely solely on insurance. Simply, Align checks your insurance to see what it'll cover, then provides ONLY that, seemingly regardless of the ACTUAL BENEFIT. I received a minute of chiropractic care, five minutes on a wonderful rolling bed, and about five minutes of stim treatment. I often walked out in under 20 minutes. I realized my treatment seemed like a scam. It appeared I was being moved through a series of "billable only" services rather than receiving viable, meaningful care. Those considering AWC who need to rely solely on their insurance should check THOROUGHLY, understand what you'll receive, and determine its actual clinical value. "Is the amount of treatment I'll get, based on what my insurance will pay for, actually going to be clinically beneficial?" I've considered obtaining my billing and insurance records and pursuing the matter formally with my former insurer and, if appropriate, the relevant Illinois regulatory authorities. In particular, I would want it examined whether the billed services, their duration, and the treatment actually provided were at all... clinically appropriate and accurately represented. Buyer beware.