This is the best uniform store! The ladies there are SUPER nice! We receive excellent customer service everytime upon arrival and immediate response to our needs! I know it can get busy at times, but the ladies truly try to respond to everyones needs on a timely basis. With a little patience, we get a long way! May God bless Ibiley and all those work here! read more

During the busy session, they have a few workers which makes the lines extremely long, I'm talking about hours in the hot sun and the prices are high as well. Their website is not the friendliest either. read more

Absolutely awful in every way. The uniform shirts and pants are extremely over priced but low quality. They are super stiff, uncomfortable to wear, and shrink quickly in the machine. I started buying uniforms at Target instead for cheaper and better quality. I would avoid this place all together if I could but had to buy stencils/school logos for the shirt here. A few weeks before school starts, this place becomes extremely unorganized - huge lines in the burning sun and no parking whatsoever. I went one night after work to get the stencils for the shirts I bought. Thankfully, they had that much common sense that night to form a different line for those who only needed stencils (which is a quick process) and one for those who need to pick out uniforms. I went and bought stencils. Part of the price includes them pressing it on the uniform shirts with the machine. I paid $111 for 14 logos. While I was in the process of getting the logos pressed on the shirts, I noticed a few of my shirts weren't the correct size. I told the lady I'd come back with the right ones. The next day I came back during my lunch break to finish the service I had already PAID for. The security was extremely rude and told me I have to stand in the 3hour line for people who still need to pick out informs. I explained I already paid and only need a quick application of the logos on 3 shirts. They wouldn't budge. I ended up going to the place that does my work uniforms and they applied the stencils at no costs for me. Avoid Ibiley at all costs! read more

Customer service is horrible. It is unfortunate that this is the company MDCPS chooses to work with. I ordered uniforms online well over a week ago, and have not been able to reach anyone for an update on the order. The phones listed on the website don't work! I ordered online because previous years I had seen the lines are a nightmare and staff is rude. read more

I will never shop with Ibiley Uniform again. They sent me two identical orders, charged me twice, and after I promptly returned the extra items, they still have not issued my refund -- it's been almost two weeks! Customer service has been unhelpful, offering only excuses and delays. Completely unprofessional, and it feels like they are holding my money hostage. Beware before ordering -- you may end up paying for products you never wanted." read more

Walked in and was helped immediately. The ladies behind the counter were extremely nice and helpful. They did the patches on all the uniforms I brought right in front of me. Quick and easy. read more

Fui a recoger los uniformes de mis hijos, que por cierto costaron más de $300, y al llegar a preguntar, el señor de seguridad, con tremenda arrogancia, me dijo que mi orden para pick-up estaría lista en dos semanas y que regresara entonces. Le pregunté cómo era posible si en la página web no decía nada de eso, y su respuesta fue que, si no me gustaba, me fuera a otro lugar. Por suerte, entró otro muchacho muy amable que me ayudó y resultó que mi orden sí estaba lista. La grosería y la mala atención no fueron solo conmigo, sino con varias personas más que estaban ahí. Jamás volveré a comprar nada en ese lugar. ¡Qué horror que pongan a gente tan maleducada a atender al cliente! read more

I ordered uniforms for my son who is starting kindergarten. The package was lost by UPS, which is not Ibiley's fault, of course, but when this happens.. the business should make it right. I have called customer service 4 days in a row. I was told at one point I needed to take it up with UPS. Then I was told a replacement order would be placed, but nothing has happened. My son is going to start kindergarten without uniforms and I am livid. I have never experienced such abysmal customer service. I am appalled that our school works solely with this company and will definitely be requesting another option so that I never have to give them any more of my money again. read more

Every bad review is well deserved and not explicit enough due to platform limitations. They have extremely long lines outside the building with zero monitoring for order and zero crowd control management. It's a free-for-all with no clear indication of where the queue ends. Just frustrated customers talking over each other about the joy of sitting in summer heat outside. It's unfortunate they have a monopoly on public school uniforms in Miami-Dade and the county doesn't even consider whether this business is properly equipped to handle the back to school rush. I only came to buy a few overpriced uniform patches which would be a less-than one minute transaction if they had a separate queue for such small purchases or if the simply sold them online! I would gladly pay a convenience fee and shipping if they save me the hour + long wait in the heat. This makes no sense but that's what happens when you eliminate competition. read more

horrible customer service. I have called too many times to count. left messages. sent emails, filled out customer service tickets, requested call back and over a week now no contact can be made. I made my order 3 weeks ago and received a confirmation email and not another sound since. I'm just trying to find out the status of my order. read more

Twice i have made purchases online i have been charged and then i go to pick up the orders or wait for them to be shipped and there is no trace of my orders and i do not get my money back. read more

Came in right before August. Quickly attended, got what I needed, and great customer service from a young girl that helped me out. Prices are reasonable. I was in and out in about 15 minutes. read more

All the negative reviews made me skeptical to stop by at this location. I'm glad I did. Everyone was super nice and helpful. I had one sweet girl helping me find the sizes for my kids and try them on. I found EVERYTHING I needed with the logo on and ready I spent max 30 minutes in that store. I found both their jackets and their 5 pairs of polos for the week. read more

Ibiley Uniforms & More - I found everything I needed for both children in 30 minutes. Great customer service. - Uniforms Near Me - Miami, Florida

They DO NOT have inventory and continue to falsely advertise and charge you. Been waiting a month and called several times to figure out the status of my order. Each time put on hold several times to answer questions about shipping, status, inventory, etc but can never answer it. Petition schools to NOT utilize this company and go with another as they will deliver as promised and take your money without resolution. read more

Have had to place multiple orders with this place for school uniforms and literally every single time they find a way to screw it up. Wrong sizes, wrong quantities, missing items, you name it. I know what you're thinking: just place your order super early so you have plenty of time to get it fixed. We'll, they also take forever to process and ship your order, so by the time you get it, school has already started and your S.O.L. Also, good luck getting someone on the phone to fix it. Best case scenario they hang up on you, worst case they leave you on hold until you feel you've wasted enough of your time and give up. I find it incredibly ironic they have a rep replying to every negative review leaving a phone number to call to rectify the situation. If I wanted to listen to hold music for 45 minutes I'd just call the DMV. Avoid this place like the plague, if you can (we had no other option). This place is bad, even by Miami standards. It's almost as if they know everyone has no other option... read more

Never answer the phone, you will never talk to any customer service to slove your questions

I Placed my order on 7/18/2024. The confirmation email said 14 days to process it's 30 days later and I still have yet to receive an email regarding my order or it being shipped. Not happy with this service read more

Miami Dade Schools should provide more uniform options for students and parents. It's unacceptable that a single store appears to dominate the uniform market in Dade County. Every visit to this store gives me the impression of being in a third-world country, which, while not surprising given it is Miami, is still quite disappointing. read more

Stay away from them. Bad customer service and the quality is horrible Uniforms zippers are falling off in less than a mi th from school Their customer service is a joke!!! This never happen before with others providers read more

I needed size 8/10 shirt... they covered up the size of the shirt with their own logo ( Ibiley) over the shirts logo ( Premiun wear ) which was a size 10/12.... I called customer service and the manager said the shirt was sized wrong... pretty much to dang bad for me! Our school has many many problems with this company... please beware!! Go somewhere else!!! read more

I paid for brand new uniforms and the company sent uniforms with old logos. When I called them to have them exchanged, I was informed I had to pay for return shipping and PRICE DIFFERENCE! They are getting rid of their OLD INVENTORY to people that ordered in advance. This is BAD! Now I got outdated uniforms for my kid at brand new prices! Horrible business and horrible customer service! read more

After hearing horror stories about Ibiley, I found myself pleasantly surprised after my first visit. The store was very well organized even in the midst of back to school madness. Staff on the floor and at checkout were courteous and helpful. Now, the product... that's another story. At $15 a pop I'd expect polos to last at least until mid-year. These are my daughter's brand new polos after 1 wear and 1 wash. They look like they've been handed down from generation to generation. Her skorts are also exhibiting signs of extreme wear and tear after a couple of washes. I now have to razor off the little pillage balls before each wear. This poor quality material is completely unacceptable, especially for the price. read more

See all

I cannot believe that MDCPS's pushes this company for uniforms. They are terrible. I ordered uniforms 4 weeks in advance and I'm told we have 2-3 weeks more to wait and school starts tomorrow. If you can use another company, do it. This one is AWFUL. read more

This place is a disaster. Go with plenty of time because they will make mistakes with embroidery. Take pictures of receipts because they will say you didn't get something even when you did. Go with lotssss of patience to deal with the owner, you will need it. read more

poor service lost merchandise, I had go several times and they could have our order ready. paid for delivery and had to go and make the big line to try to find my order. read more

if I could give zero stars I would. first of all theres no parking. then its back to school season and you dont have enough inventory. how do you not order enough inventory???? the customer service sucks not only do they have the i dont want to be here attitude but when you ask when will anything be back in stock you get I dont know- not even let me check for you or let me go ask... nothing its like I dont know and move it along. you make a line, to get the uniforms then another line to pay- which you need a faster cashier because the young girl working it is too slow and then another line to add patches. its worse than going to disney in summer. when I get to the patch person I asked them to press it twice as I had a bad experience the last time- her reply was well it was done in homestead and they had old machinery. I had to correct her as I bought the pants this past May at their kendall store and by June the patches were off. I wish they would have never closed the homestead location because this is horrible. I will be asking the school to consider another company for their uniform needs because this one is definitely not it. I hope the owner or manager reads this and address these problems. read more

very disappointing I purchased a jacket to have it embroidered which it was not I sent the jacket back and the second jacket was send to me the same way why offer a service that clearly can't be achieved . How can the same mistake be made twice read more

My current job told me that I can go to these Libby's uniform and plus I was looking for two shirts a royal leaf royal blue polo then I was looking for a button down oxford light blue shirt I went to the one that's almost 8th Street and Flagler on eighth Street and 107 sorry they had a blue polo shirt but they didn't have the button down white blue oxford shirt that I need it so they have send me they recommended me to go to this one I was treated like a dog I was a pog Watch how can you treat a customer like this this is your well-being this is your money over your roof for you to be able to do everything and anything no one spoke English on top it off and no one understood what I was trying to tell them since no one knew English they didn't know what the hell to do and I didn't like it read more

Terrible company. I ordered uniform shirts for my 2 children and they sent 2 different blues and different brands. They had the nerve to suggest I talk to the principal stating that the principal changed the shirt color. What does the principal have to do with you not sending all the same color shirts?! They will exchange the shirts however I have to pay for shipping again and my kids may not have them before school starts. Unacceptable! read more

First time coming here to buy school uniforms for my daughter. It's back to school time and they have plenty of staff on hand however be ready for the long lines. They have uniform packages and do add patches to school shirts if you bought them else where. Patches for uniform shirts are $5 each of the shirts where bought somewhere else or $3 if you buy the shirts from them. Prices are a bit high compared to a lot of other stores and parking is limited in the area during this busy time. So I bought the uniforms and once I got home I realized I had bought the wrong size for a few of he shirts and I was able to exchange them without any hassle. read more

Ordered through the school coupon link. Only part of the order was delivered. After contact the company says they canceled the rest of the order due to supply issues. They did not offer refunds or anything. They just said that there was nothing they could do. Do not use them for schools. They will rip your parents off. read more

Came to school to purchase uniforms, very unorganized. Stood in line for over a hour for them to say one particular line was only accepting cash, and folded cardboard, handwritten sign that was not visible, with this info was at front of line. Employees had an attitude. I wish school would choose another vendor. read more

1. Costumer Service (rate 0) 2. I've called the store several times with no one ever picking up the phone sooooo I had to go to store to get information about my order since they don't pick up the incoming calls. Soooooio I find out after mentioning it, they don't answer any phone calls. Really??? Wow! 3. Inquiry Forms that were filled out via email a while ago, guess what?? No Response to these inquiries either. Rating ZERO! No one cares, nor takes pride in the work that they do. It's unfortunate that this is the store that sells my children's uniform. Disappointed customer. read more

The most horrible back to school experience I have ever had and my child is 12!!! I placed an order on July 14th and NEVER received it. I called the day before school started which was 14 days later (the expected arrival time) and they told me they NEVER sent it because it was on back order!!! No email, No call, no message!! NOTHING!! I had to drive around Houston the day before school started and was able to find one shirt!! read more

Ibiley Uniforms as an organization is straight trash! No customer service, high prices and understaffed stores are the norm! Online ordering is abysmal! We waited 5 weeks after school started to get some of our order and a note saying the rest is on back order. No reply to emails and call centers seem to be understaffed also. I would rate zero stars but this application doesn't allow it!!! Do not use Ibeley ever!!!!!!!!!!!!!!!! read more

Get em early! Alyssa was so nice! Fast service. Got a good deal. Thank you! Getting ready for school to start! read more

Ibiley Uniforms & More - No lines! - Uniforms Near Me - Miami, Florida

Huge shout out to ebony! I entered the store to buy my daughter her uniform and as soon as she saw me she greeted me and immediately helped me ! I was in and out within 15 minutes! Also rang my purchase. She was polite and very helpful. I loved my experience today! Plus they had everything I was looking for at a great price. read more

This place is absolutely the worst to purchase uniforms! An item from my order which was already paid for has never been delivered since August. A month into waiting I called the store and was told it had been on back order but they finally had it in stores and could come pick it up. When I called back for confirmation before picking up my order I was told it wasn't there. Each time I call the store I'm being told a different story on my order. It's still 3 months and my order has never made it to my house or the store. It sucks this is the vendor my daughter's school is choosing to work with. I would NOT recommend. read more

Paid 200$ for my sons school uniforms. Only received shirts did not get the pants. Not only that they keep taking money out of my account and it is super hard to contact them. I am calling my bank today to make a fraud claim. Terrible customer service! read more

I really hate this store, but unfortunately it is the only one available for uniform needs. Too bad so sad.