The price of the uniforms are insane! The cost of the items do not match the materials used. Yet I am stuck and have to use this website because this is what the school is inclined to using. I specifically did NOT pay for an embroided cardigan. However an embroidered cardigan arrived with MY name not my child's name! It is completely wrong I got charged triple price for a child's cardigan just to have the wrong names printed! Speaking to a representative is unheard of. I will be boycotting Ibileys, all they have are negative reviews!! read more

Ordered My Son's Uniform Shirts and patches and till this day I havent gotten them, Ive called they have no idea why I havent gotten it they keep on telling me different things regarding my order! In Which they Already Got there money for! I will never ever buy from here ever again! Stay away from this store! read more

Long lines, very inadequate service. Not enough locations around Miami. This people have such a monopoly with the uniforms is unbelievable.

They make you wait in line to pick out your uniforms instead of just picking them out yourself. Once you have them, you wait in line again to pay. Poor Logistics, poor service, if you have any other way to get your uniforms, avoid this store at all costs. read more

They created a shipping label for our order and then sat around for 19 days and forgot to ship it. Were literally a few miles away. Wasnt until we called and asked for it that then they threw whatever they had in a box. Wrong size shirts, and a patch instead of embroidered. Repeated calls trying to get answers and still being lied to. Terrible service, terrible answering service too. STAY AWAY!! read more

HORRIFIC ORGANIZATION! I waited in the sun for five hours on a Friday only to be told they had limited stock and I could purchase just a single shirt. The temperature on the day I waited exceeded 95 degrees! No water available, even for purchase. They had no one managing the line until near close of business when they started telling people who had stood in line for 3+ hours they would not be let in the store! When I asked the representative who was helping me how I could purchase additional items or when they could be restocked, she told me she didn't know - maybe three or four weeks from now - and to call the customer service number. However, the customer service call center is closed! They do not answer the phone at the local store, online orders are not fulfilled, and they do not respond to emails! In addition, the quality of the shirts is, at best, poor. The terrible quality of the shirts is actually outmatched by the horrific quality of the shorts, skirts, and pants. I ended up purchasing generic khaki items elsewhere because the fabric at Ibiley felt like sandpaper. There's limited parking, good luck finding legal street parking nearby. How can this be the only vendor for so many local schools? Are they bribing the school board? DEMAND BETTER FROM MIAMI-DADE SCHOOLS! THIS PLACE IS A RIPOFF. read more

Slow, unresponsive, can't reach anyone! I wish I could give 0 stars!!! If this wasn't pushed by my kid's school I'd NEVER use them! Save yourself the headache and stay away if you can. read more

The worst service! I ordered uniforms online on Aug 1 and today Aug 17, they have no idea when I should expect my order. Went to the store and there's a 2.5 hr wait. Completely unacceptable! Will never purchase again. read more

Ibiley Uniforms & More - Uniforms Near Me - Miami, Florida

Someone at the School Board must be getting their palms greased. This is the only way you can explain the incredibly horrible service, the crap stores and the not so cheap prices. Plus this is the only place you can get most uniforms. I had purchased uniforms that weren't in stock and had to be ordered. I ordered and paid for them at the store. A couple of weeks later I got the bottoms but not the shirts. School starts and guess what? After countless calls, and being on hold for no less than 1/2 hour each time I keep on getting shit for an answer. They were incompetent and couldn't tell me where the shirts were or when I would get them. I had to go and purchase patches to put on other shirts. I try to dispute through AMEX but since I had told those THIEVES that since I didn't get my product that I was cancelling the order they still charged me a cancellation fee for their complete ineptitude. They didn't fill my order correctly and to my satisfaction and charged ME. So ... you tell me this isn't a mafia. I will tell you that the sky is pink. read more

Terrible !!! If you want to buy something, you have to go there more than once, because every time they say that the product you are looking for is not available, the product stocks are a disgrace, a disgrace, no help In a word, it's a nightmare, I don't want to be forced here. Same problem every year, the school administration has to open their hands.... read more

I have waited almost a month for my kids school uniform to come in and they start next week and still no tracking number or nothing. I have been calling for a week now and can't talk to anyone. I sent an email asking about my order and they sent me one back telling me the store hours. I would never spend my money here again. read more

This place is a hot mess. It's super unorganized and the people are rude. Do yourself a favor and buy online.

Worst store ever . Bad costumer service , lower in restocking, bad management aptitude. Open super late . No items is storage.

I placed my online order yesterday. The website said that the client would be receiving a order confirmation email "shortly". I waited for hours...no order confirmation email. I wrote to the help desk inquiring about my order confirmation message. I just wanted to be reassured that the company received my online order. 24 hours later, I received a message telling me that the due to the high volume of orders/sales, the company cannot see/find my order and to wait for TWO-FIVE DAYS!!! What company tells the client that they cannot see the order/acknowledge an online order 24 hours later and to wait up to FIVE DAYS!!! How reliable and/or safe is this website? Where is my order? If I would have known this before, I would have gone to another store to buy uniforms. read more

Poor quality clothes for the price. I am grateful the school only requires one shirt with the logo, I can go elsewhere for the rest. There was a hole in the shirt I took out of the plastic packaging! I also asked for the school specific plaid romper. The sales associate brought back a solid navy romper...So i bought my polo shirt and left. I don't know how this company has a monopoly on school uniforms in Miami Dade. I hope more schools are as flexible as the one I send my kid to. read more

Unfortunately, I had to revisit this store after so many years. My son who is currently attending ASPIRA DE-CO located in the downtown/Wynwood area. I was instructed by the school that the uniforms needed to be purchased at Ibiley. First of all the location and parking lot are horrible. There's NEVER parking when I come, especially back to school time. The shirts are very expensive, plus the patch is an additional $5, so a school week worth of shirts are $100, they offer 2 quality of shirts (premium and value) and to my personal opinion the material is not quality. You end up buying more shirts mid year because they do not last. I ordered a jacket for embroidery and it took them nearly three weeks to have it ready, all I wanted was my son's name. When attempting to call them the number given puts you through an operator who then calls the store, I'm like what the hell? They do not have many employees to assist, so hopefully you are not in a rush and can be patient. I do not buy any bottoms there, they are very expensive and like I said about the shirts ,it's not the best quality. The next up coming year, I will be purchasing the 5 shirt combo which is priced at $69.99. Happy shopping and good luck. Visited the other day, because of the requirement of my son's school ASPIRA DE/CO opening a new school directly across the street from their old location. I was informed by my son that the school uniform colors have changed and that they were getting a new patch for their uniform. When I went to Ibiley I noticed that their pricing had gone up!!!! The better quality shirt package which is the premium went from $69.99 to $74.99 and the value went from $59.99 to $64.99. These prices are ridiculous, by the time you pay the Florida sales tax, your five shirts come out to almost $80, ($16 a shirt). I had some shirts that I purchased on clearance and to have the patch put on the shirts it cost me $4.99 a patch because of the shirts not being from their store. What I've noticed that these shirts are not of the best quality in my opinion, like I've stated previously you end up buying mid-year for some more. Hopefully for the upcoming year the prices do not go up. As far as uniform bottoms it best to buy them from other stores because the pricing for their bottoms can be a little pricey. read more

Terrible customer service!! My son got transferred to a charter school And not even a week later they wouldn't Refund the polo shirts which are a stock Item for them, then with a terrible attitude! Don't shop there!!! Karma will get them! read more

Ibiley is almost a fraud store. The prices and very high, almost 90% more than other places. Uniform Shirts on $19 when you can buy the same for $5 and $6 in other places with the same quality and also add the school logo which is $6 and you have the same Shirt for $11. All the merchandise you buy is final, you cannot return anything when you realize that you were scammed with the price. I give them 1 star because I can't put 0 stars. The "manager" are very inflexible, and the people how work there is very correct and profesional, but looks like they don't work happy at all with a lot of pressure. I Do Not Recommend Ibiley at all to nobody, use Walmart or even Target and for sure you will have a better prices. read more

Store moved to a bad location! Parking is limited and uncomfortable! Store was crowded and AC doesn't work!. It was hot while waiting in the long line. I will look for another uniform place. read more

Although I waited until the last minute for uniforms, their customer service helped me find a store that had my size and style of shirt. When I got there today (Sat), it was very busy, yet the employees all had smiles and were very helpful. A couple if days ago I went to their Sweetwater store and they were just as nice and helpful as here. Their prices are also very reasonable. I'm very grateful for their kind assistance! read more

Ibiley Uniforms & More - Uniforms Near Me - Miami, Florida

Love this new location and the managers, Jessica and Lelani are super helpful. Great customer service!

They are under new management and honest I'm a very picky person but amazing service!!!! Wow! I am a return customer to Ibiley for the third year and the previous two were a nightmare to say the least. This year they're AMAZING!!! A+++ customer service and a lot of staff to help. Amazing setup and wow the customer service is impeccable!!! Give the Tampa location another chance and you won't be disappointed I promise!!!! read more

This place is so unpleasant. First of all their hours suck they don't open until 10 am and they close at 6 pm so if you work for a living you'll never be able to get there during the week when it is less crowded. On the weekend the place is an absolute mad house. Good luck if they ever have the right size in stock. If you decide to order online you can't return anything that has a logo embroidered so you have no choice but to go into the store for the logo even if you order online and they have very little color choices for shirts that are refundable that don't have a logo. Any way you slice it you are at the mercy of taking your chances in store that they will ever have what you need in stock and the school board forces us to use them. If they had competition you can bet their store would have no choice but to improve. More b.s. from MDPS! read more

If I could give 0 stars I would. This is the worst run business I have ever seen. They didn't have all the color options for my kid's school, nor did they have any in her size 5. I asked for premium package and the lady was trying to give me the regular pants for the premium price. Like it didn't make sense. Then they didn't have any of my kid's patches for her school. So what was the point of going to this location if they had nothing. Also after sending in the order, we are days away from school starting, no has called me, and I have called the store all day and no one answered the phone. If they do, they hang up on me. Wtf? read more

Horrible customer service. We can do without this location. Save yourself the immense trouble !

Horrible. Their materials are cheap and thin. Customer service representatives are incompetent. Since June 12th, I am trying to get me sons uniform and today is August 2nd and still no uniform. Every time I call cst service or go to this store everytime is a different answer. read more

Buyer Beware! The new location serving Tampa is the worst business I've dealt with. Once you purchase their substandard product you are stuck with it. The no return policy serves them quite well. I wouldn't want it back either. Very poor quality apparel. Not to mention they stocked the wrong product as specified by our school. In trying to work with the manager to get my money back he would only respond that store policy is no returns. Like a robot with a smirk. I've never written a review before, good or bad, but this deserved action. Not sure who's decision it was to contract with this scam, but I hope they learn from it. read more

I came to buy the school uniform for my son, and I have to say that all the staff here are really nice and attentive, even though it was somewhat crowded, they were still so helpful and they took their time to make sure that you had everything you needed. Amazing customer service. I will be going back and recommend this store to anyone. read more

Terrible store and the employees are very unfriendly. I was looking for a blue skirt and red polo in size 3. I was looking for it everywhere and a employee kept on sending me in ale 2. But he never told me that their smallest size is 4 and I had no chance to find size 3! read more

The absolute worst. My daughter's school switched to them this year, and the entire experience has been chaotic to say the least. The store was packed, hot, but the lady that helped us find uniforms was nice. The parking is incredibly inconvenient at the location, too. After that first visit to the store, it's been awful. I was called to pick up my daughter's uniforms on August 11th. I live an hour away from this store - the ONLY Ibiley carrying her school uniforms - and no one there had the courtesy of telling me that the uniforms were, in fact, not there yet. They wasted my time and were completely unapologetic after essentially lying to me over the phone. I was given a phone number to text and follow up on the orders. NO ONE REPLIES. AT ALL. I call their customer service number, and waited on hold for over 20 minutes each time, and they have no way of guaranteeing when the orders will arrive, when the new school year starts in just 3 days. Again, unapologetic, shrugging off the customers, because why should they care? They have our money and we're stuck using them. It's abusive, unprofessional, and careless. I'm going to make sure that the school is aware of how piss poor the customer service and follow-through has been. The parents and kids don't deserve that. If you can't properly service your customers, you should not be in business. Shame on you. read more

Worst Uniform store ever. worst service, unavailable items... very limited styles. horrible!

This store was so clean and very organized. Didn't have to rummage through stuff like at other locations. Doris was wonderful help, knew where everything was at and was so very helpful! read more

If I was able to give zero stars I would. Staff is terible. I bought five school shorts for my daughter and all five had the bar closure fall off. The quality off the clothes are terrible. Also one pair of shorts had the zipper break. Why does TCMS uae this store? read more

I've had bad experiences in this store, their customer service is terrible and the quality of the uniforms is very poor, and the worst thing is that they don't accept returns. I don't recommend either this store or Ibiley uniforms in general. read more

I came here for my son to buy him shirts to wear with logos i tell the lady to let my son try out in the fitting rooms and the lady tells us not to to put it over his shirt my son puts it over his shirt and he tells me it's tight and the lady says it's just his shirt under then I go get to logo because it's mandatory for his school then they put it on his shirt we go home he tries it on and what do you think boom it doesn't fit him then we call customer service we waited about a 30 min wait they tell us go speak to the manager we go they tell us you can't get an exchange so we left so I recommend not to buy here read more

I tried to return several items because the metal closures popped off the first week of school. It took me nearly 3 months to get someone to contact me. I would have driven back to the store but it closed down without notice to customers! Ibiley is refusing to replace the items and wants me to send them to Miami to be inspected because they don't believe the items could be defective. I offered to send photos now and to send the uniforms back when I receive replacements (my children are required to wear Ibiley uniforms daily) but Ibiley would not agree to this. Ibiley knows that they are the only contracted supplier of uniforms for our school district so they don't care about customer service. I recently got permission for my children to wear non-Ibiley uniform bottoms, so I hope this means that the district and our school are considering a new supplier for next year! read more

My son is starting a totally new school which meant all new uniforms etc. and of course my only choice was to go to the SW 8th street store. Went on a Saturday after 3:30pm (1hr and half before closing). Not sure if that may have been the reason for the only employee working there to give such pathetic help. Granted he appeared to be a young man but that is still no excuse for someone who was hired by a business (and deemed "qualified" by them" to represent them) to be inept and useless. What bothered us the most was his "I really don't want to be here and I'm perturbed by your questions/demands" type of attitude. When confronted with questions or needing for him to get something else for you, you can tell his defensiveness. Minimal to no information was given to us, unless we asked or it came up in some other way. We were promised a free polo shirt with our purchase. We chose the one we "thought" it was in the dark blue color my son preferred. However at checkout he "informed" us that was not the free polo that was advertised and when we had to ask for him to bring it he said that they only had burgundy available at the moment. He proceeded to tell us that in order to receive the promised discount on our total bill that we would HAVE to take the burgundy polo at that moment. Sounding totally absurd to us that they could not supply us with the blue one my son wanted perhaps when it did come in, it finally ended with him having US dial the manager on our phone to speak with her. Needless to say, this experience was frustrating and exhausting (like pulling teeth). This young man should not be hired for any type of sales position, ANYWHERE!! Totally not his thing and hopefully this particular store will take heed and get him out. To think I may have 8 more years to deal with him makes me cringe!!! Lawd Jeezuz please have mercy!! read more

Great fast service.. the lady that assisted us Raquel was extremely helpful in helping us find the school and types of shirts for my daughter. I used to come to come to this location when I was in school and has always been good in service! read more

HORRIBLE customer service and incompetent employees. No direct telephone number to my local store so everything is super inconvenient. When I call customer service they offer no help. They made an error so they never showed up to the school's orientation. Parents have been turned away because they've run out of uniforms. There are tons of families who placed orders months ago and still haven't received their kid's uniforms and school starts in 2 days. This is the first year our school has used this company and I pray it's the last!! read more

What a horrible experience, the place is light in inventory, people working there do not know to much about their inventory and the only motivated employees were the ones dealing with people purchasing large orders. The shirts I bought had strings on them and looked shoddy and Andres said I could get a 5% discount, should have been 50%. They had patches sewed on them and they said these were returns and will never be available again but meanwhile their policy is not to accept anything back that has a patch on them. There must be alternative stores. read more