Hands down, the entire staff and Dr's at Broadway Animal Hospital were the kindest and most caring…read moreI've ever met. I brought my cat in for his anual medical visit at Broadway Animal Hospital for the first time last month and each staff member we had contact with provided us with the utmost of professional and compassionate care, which was highly appreciated as I later found out that my cat would need additional follow-ups. Dr Mío spoke with me at length about my cat's results and gave me dietary and overall wellness recommendations for my cat's results. Most importantly, I was given encouragement and support by all the staff, and it turned an other wise upsetting experience into a more hopeful one. I received phone calls from staff after each test result returned and was guided and counseled about what to expect on future appointments and things to consider regarding physical symptoms and dietary changes. It feels like a little family at Broadway Animal Hospital, with the staff welcoming me and my cat like they've known us for years. I'm so grateful to all the staff there and look forward to many more years of entrusting my cat to their care!

Brough our 20 year old cat for euthanasia. All we wanted is to be next to her, so she can feel us…read morearound in her last minutes. This was our loved family member. Doctor took her away for 1 hour. they failed multiple tries to sedate her. Cat was screaming behind the wall. When they finally called us she was completely drugged up unconscious. So instead of peaceful procedure our cat received one hour of fear and pain and we couldn't even say goodbye properly. And on top of that they charged us for all attempts they failed to sedate her. This is not a clinic, this is butchery! Horrible!

I have been going to HAH for quite some time and it has always been a great experience. I have no…read morecomplaints regarding the staff. But today was one of those days....my dog is having a really bad allergy flare up. I called extremely upset this morning and was greeted by Yolanda. She wasn't a familiar voice but, she sure felt familiar. She was caring and attentive. She listened and reassured me. She immediately jumped into action and did the best she could. I felt so much better hanging up the phone. My day started off just anxious and worried. And it was Yolanda that made a bad situation so much better. I usually am not a review person but, she deserved the time out my day for a shoutout. These are the family like experiences that keep me coming back.

I've been going to Harlem Animal Hospital since 2018, and I can't recommend them enough. Dr. Kiani…read moreand the entire team are consistently kind, knowledgeable, and attentive. They take the time to explain everything clearly, never rush appointments, and always make me feel confident that my dog is in the best hands. It's clear they genuinely care and truly love the animals. Over the years, they've been reliable, compassionate, and thorough through both routine visits and more stressful situations. Having a vet you trust completely makes all the difference, and I'm very grateful to have found them.

Amazing experience and open when I'm out of work later in the day. I would recommend this location…read moreand staff.

Service is ok for vaccines, nail trim, etc. But the prices for anything else is a bit high. They…read morecharge me for any x-rays and then they try and sell me all the other tests without any indication of "what could be" wrong. Additional tests could add ab extra 1500 per their "quote,". I have done research as far as pricing -- This place charges top tier prices for their services. Which means you might as well go any where else and you probably will pay way less. No in between no brakes, just prices as if we're in the middle of Manhattan. My suggestion do your shopping around. They are clean, the receptionists are awesome but they fail in the fair pricing department.

The staff was extremely nice and kind to my previous 2 pets. The vet was extremely kind…read more Unfortunately, the older female passed sway last week. The staff were very kind and sympathetic and I will always remember their support.

Im in the service industry, and am disappointed in the service offered for price we all pay…read moreResults from tests, several times now I wait days for a call from Dr after leaving messages and being told we will know in 2 days now 41/2 I was told only have Dr last several days, too busy to call they told me. Don't call prescriptions in for Pet owners. They should offer this most Vets do Our pets can't go in back, that's just plain crazy in 2025 THERE FRONT STAFF,VET TECHS AND VETS ARE ALL GOOD PEOPLE GOOD AT THIER JOBS. DR FRIED NEEDS TO OFFER BETTER SERVICE FOR HIS CLIENTS

Dr. Jiao is a wonderful, caring and honest vet. He has cared for my pets for over 25 years and is…read morereliable and knowledgeable. Always gives a clear diagnosis and instructions.

Dr Jiao is the only doctor I trust with my Cane Corso's! He knows his stuff, he's knowledgeable,…read moreand he truly loves animals. I have spent thousands of dollars on other doctors that can never figure out what was wrong with my dogs and once I met Dr Jiao I stopped searching. He's always available to help.

Today 7-6-26 I brought my 4month old baby girl in to see the vet. Unfortunately she hurt herself…read morerunning from the sound of fireworks not sure if its fractured or not. Let me start by saying the lady at the front desk was such a sweetheart. She answered all my questions an understood my concerns. Im a first time SMALL dog owner so this is all new to me. The place is small but it is very clean. I felt comfortable and i know my baby girl did too. The (DVM) who saw us today was DR Sean Soliman He asked a lot of questions and took the time explaining all my options, as well as him taking the time to understand my financial situation. I feel he did try his best to help me as much as possible with keeping my bill as low as we could and not run a bunch of unnecessary test. My baby needs a x-ray an i can not afford it right now so i settled for (PLAN B- pain management) in hopes i can get a appointment with the aspca or humane society as soon as possible. Thank you Doc Sean and Staff at The Bronx County Animal Hospital for taking care of my baby girl. I HIGHLY RECOMMEND THIS PLACE P.S I dont write many reviews.....

Love Dr.Solomon and his staff. Very thorough and caring as well as trustworthy. Highly recommend…read morehim.

I came here for the first time for an emergency grooming and nail appointment because my dog…read moreCharlie really needed it badly. They were able to schedule us for the very next day, which I truly appreciated. His appointment was at 8:30 AM, and he was seen immediately. We were all done and out by 10:50 AM! What really stood out to me was the communication. You receive text messages every step of the way, including updates and details about your dog, so you always know what's going on. I really appreciated how informed and comfortable they made me feel throughout the entire process. What a gem! The service was amazing, and Charlie came out happier than ever. I'm so happy I found this place and would truly recommend them to anyone looking for great grooming service. We'll definitely be back!

If you are dealing with a sick or dying dog, have a disability, or rely on a service dog, I would…read morestrongly warn you against using Inwood Animal Clinic. I was a long-time client, and this last experience was disturbing enough that I've ended the relationship completely. In my view, this clinic is very quick to upsell and mark up fees when clients are vulnerable and under time pressure. I came in on 5/5/26 for an international health certificate and USDA endorsement for my psychiatric service dog. I sent all information up front, including that I have a documented disability and a prescription for a psychiatric service dog. Instead of handling that professionally, staff repeatedly talked to me as if I was trying to "game the system," saying things like "when people come, they bring a letter," and pushed back when I tried to preserve some privacy. Once I did provide the letter I had the entire time, the owner's first move was to try to add extra, unrelated services that were not required, and then imply she'd "mark things OK" on the certificate as if she was doing me a favor. The invoice tells its own story: $81 for the exam and $17 for medication, but then $189 for the "International Health Certificate," $238 for "USDA electronic endorsement VEHCS," and another $189 for "USDA Rabies Certificate Endorsement," for a total of $714. USDA's own fee schedule for endorsement is far lower than what they labeled as "USDA" endorsement charges, and they had already added a separate clinic fee for their services. In my opinion, that is an outrageous markup of what are presented as federal endorsement costs, especially when a disabled client is relying on them to follow the rules. The endorsement itself was processed by the USDA the same day it was submitted on 5/5. I did not hear anything from the clinic on 5/6 or 5/7 -- no proactive update, no documents, and no word about the "refund" they had told me I might receive depending on what USDA charged. I had to chase them for basic information and for copies of documents that I needed, regardless of any fee dispute. Only after I escalated did I get a voicemail from the owner claiming they had been "disputing with USDA," which had never been communicated earlier. The office manager also tried to tell me the VEHCS system "asks for a letter" as if that justified their resistance, when in reality the system requires the vet to answer whether the dog is a service animal and what tasks it's trained to do. I've seen the system myself. The way they handled this felt less like a good-faith attempt to follow federal rules and more like protecting their markup. This isn't a one-off. When my previous elderly dog was seen shortly before she passed, I was presented with a workup of bloodwork, X‑rays, and other tests around $1,000, and then given a verbal cancer diagnosis almost immediately after the X‑rays, before blood results could reasonably have been reviewed. I never received a call with those blood results. Even though the same owner accommodated me when I couldn't be present for euthanasia, none of that history translated into any sensitivity or accommodation this time around. To be clear, I'm willing to pay for the actual exam and medication. I've disputed the remaining $616 in certificate/"USDA" charges with my bank and will take it to small claims court if I have to. In my view, this clinic mishandled a straightforward request, overcharged heavily for endorsement-related items, and treated a disabled client as if they were trying to get away with something instead of providing clear, honest service. I've since moved to a different vet who was able to handle the paperwork promptly and transparently. I would recommend anyone with a disability, a service animal, or international travel needs to think very carefully before trusting Inwood Animal Clinic with critical paperwork or relying on them for clear, upfront pricing.

Dr. Lowenstein was unfortunately booked and could not come to my home to see my sick and nervous…read morecat. But that didn't stop him from spending 15 minutes on the phone with me asking questions and sharing his expertise. He even asked me to send him the cat's recent medical records, which he reviewed and then called me back with further detailed information. All this for a cat he was unable to personally treat... Dr. Lowenstein embodies deep and abiding care for our pets with no sign of the profit-first and up-selling that I've encountered at other vets. I can't picture a better, more caring, more expert vet than Dr. Lowenstein.

I used Dr. Lowenstein many years ago for my two cats and he is tops!!!!! He made house calls and…read morewas wonderful with my cats. He has patience of a saint catching my very scarred cats. It is great to see that he is still practicing and making house calls. Barbara D. Financial Destrict

Alicia was absolutely amazing from the moment my partner and I walked through the door. We brought…read morein our beloved Siamese cat during one of the most difficult experiences of our lives, and her kindness, patience, and compassion made all the difference. She understood what we were going through on a level that went far beyond customer service.This would be the place I take my future pets moving forward

'Warning' Do Not Come Here…read more Go some where else. They over charge and do not complete their task at hand. I have been coming here for years. It has been a huge decline in service Through the years. Paying up front. Expecting results. Right now it's Pay up front and maybe wait for results. My recent visit i was charged over a Thousand dollar. was sent home knowing i have an emergency. Waiting there four Hours just to be sent Home with no invoice and nothing. while my pet suffers. Had to go to another hospital with good service to take care of a simple treatment. Now i have to go back and fight for my refund. Take your pets else where. Scammers.

Our dog was taken to this business . The treatment that was given was inadequate and we had to the…read moreAMC animal Hospital 3 hrs later and now waiting . My dogs already was admitted to AMC for 4 days 3 in DOGGIE ICU . The dog was diagnosed with dehydration z You missed that . . your treatment plan was totally inadequate. I will not be back . Just head direct to AMc . It's only 3 blocks . I DONT RECOMMEND .

I guess you could think of this place as an urgent care for pets, but only if your existing vet's…read moreoffice is closed. If your pet has an actual emergency, a complex health issue, or multiple health concerns, this is not the place. If you're in the UES, just go to the Animal Medical Center. I brought my cat here thinking maybe it would be OK, but I ended up waiting a minimum of 20 minutes without being seen. My own vet actually called me while I was there to follow-up regarding prior treatment. When I told him where I was, he advised me to go to the Animal Medical Center which is very close. The issue is that only one veterinarian available, so when you're seen depends on how busy it is. A bigger hospital has multiple vets and vet techs on staff, so they can see multiple animals at the same time. The staff was friendly, but they seem easily distracted and overly cheerful, like it was an office party. This is meant to be an ER. Sometimes you need people to be serious. They have a big board where they supposedly do triage, but I don't believe they really take pets according to level of care needed. For some reason, my pet's name never made it up onto the board, so I kept waiting for the vet to take a look. They kept saying they had really sick pets to see first. (My cat stayed at the AMC for 3 days and 2-3 nights.) Eventually I up and left because my cat needed to be seen right away and they kept skipping over us and telling us they'd get to us, which did not happen. When I was leaving, the receptionist was trying to get me to stay even though we were never seen. I really don't know what kind of health issues would warrant a visit here versus an actual vet emergency room. Having been to AMC, I can't say I would ever come back or recommend this type of facility.