You take time off of work get to the appointment early you check in and then are told they don't do…read moreyour test after 12PM. It's a simple blood draw for a test kit. Nowhere on the website, signs anything does it say this. Very poor customer service. Try talking to anyone about this and you will be sent thru multiple phone trees then hung up on.

I know your doctors always tell you that you can just walk in without an appointment to these types…read moreof labs. But, I'm here to tell you to go online and make your appointment. It's very simple. Today I walked in at 8:45 AM, and followed the prompts to check in on my phone from the text that Quest sent me this morning. There were several people in the waiting area. (They didn't have an appointment and were waiting on standby.) I didn't even get a chance to sit down before the nurse Mirzha called me back. She verified my insurance and my ID. Im always a little nervous because I have "thin rolling veins". But Mirzha was very professional and knowledgeable. Five minutes later, I was finished. The establishment was clean and organized. I even did a little grocery shopping.

I'd give them a ZERO if I could. 2 night before my appointment, they sent an email canceling my…read moreappointment. Then they pushed the responsibility of rescheduling onto me, forcing me to log onto their website and go through the entire process all over again. Then night before the appointment, I got an appointment reminder and asked to arrive 5 minutes before scheduled time. No one answers the phone, corporate website is a hold forever 800#, and there is no customer service email contact. Arrived & office was closed, Getting a refund took 60 minutes on hold. Completely screwed up company with ZERO customer service. PURE BS.

Quick, easy and painless. It's great to have this lab in town!read more

This was the most amazing experience having blood drawn. Made an appointment online the day before…read more Great thing I did because there were 11 people inside waiting when I arrived at 8:20 for the 8:30 appointment. After waiting in line for a minute to check in at the kiosk (2 people in front of me), I navigated to the site to check in. Extremely easy and fast. After logging in and two clicks, I was checked in and sat down (the two in front of me were still waiting to check in). 90 seconds later, I was called to the front desk and taken to seat #2 and awaited my phlebotomist. One minute later, she arrived in the room, confirmed my identity, pleasantly & professionally took my blood, and released me to enjoy my day. All 11 persons before me were still waiting to be called in. Moral of the story, make an appointment when you can and take advantage of the online services.

Quality service very knowledgeable Phlebotomist I was in and out cut all my questions answered…read moredefinitely when I come back here

I've been a kaiser patient for 20 plus years! Back when it was good people, good medicine. They…read morestill are! My girls have Dr. Lisa Yu wonderful Dr. The most patient, kind and compassionate Dr. You can ask for. My boys have Dr. Antonio Gobenciong another wonderful Dr. He is down to earth, kind, and caring. The MAs are super hard workers. Shout out to Erika, Dr. Yu's MA. She always goes above and beyond and makes my kids feel calm and actually excited to be there. The pharmacy staff is wonderful. They help me all the time. Thank you to Gabe in pharmacy. He is always smiling from ear to ear his smile is infectious and I can see it thru the mask. I can make a novel about how amazing my kP is. They truly want their patients to thrive. I love kaiser and will be a member for life. I hope they all get special recognition because they all deserve. Here is a picture I asked to take with permission of mt daughter with Dr. Yu. She said she is going to be a Kaiser Dr. Future Doc in the making!

Dr. Narvaez & Dr. Chandran are awesome. They are professional and kind. I always feel heard and…read morethey explain everything in detail which I appreciate. Christina Vancura, the medical assistant, is a sweetheart. No judgment ever and very helpful. This Kaiser is clean and there's always seating available. The wait times at the pharmacy are minimal. My blood draws always go really well at this Kaiser. They are all sweet and don't hurt me. I've been coming here for years and haven't had a bad experience yet!

Having hard to access veins and a penchant for passing out made me search out Arms and Tourniquets…read morefor an in home blood draw. Scheduling was easy, and I had orders sent by my doctor via secure fax. After receiving an email reminder the day before, Alondra arrived on time and took care to prepare a sterile area, even covering her shoes before coming in. She took the time to find a good vein and even helped ensure successful access by applying a heating pad to my arm. The draw was quick and she was able to pull multiple tubes. I still got faint but that was ok because I was comfortable on my couch and her comforting demeanor ensured I felt better quickly. She has all the equipment needed to prep the samples before bringing them to the lab and the whole process took less than 20 minutes including the vein quest and vasovagal recovery! Highly recommend!

She was prompt, professional and did a great job with the blood draw. I will be using her services…read moreagain.

Ya'll are assholes!!…read more Thank you so much to the team at Quest Diagnostics in Gilroy! I accidentally showed up to the wrong location for my appointment, and the lady at the front was kind enough to still help take me in. She truly saved me so much stress and time. Great customer service, professionalism, and kindness are hard to find these days, and I really appreciated the way I was treated. Five-star experience all around. Thank you again!

I tried calling to make an appointment but it's next to impossible to do. Their website and voice…read moremessage say that they were open until 3pm and that they take walk-in's. Apparently this is not true! I arrived there just before 2pm and there were only 2 people in the lobby. A very rude employee came out as I was going to check in and told me that unless I have an appointment I would not be able to be seen. When I asked why, she said they are closing and that one of the employees was leaving early and that would leave her by herself. I explained that I had just driven an hour to come there and she told me that the only way to be seen is to make an appointment. Why does this place say they take walk-in's if they won't see walk-in's. She told me to go to another location. When I told her she needs to take down the sign that says "Walk-In's Welcome" she just said "Ok, thanks". She was very sarcastic in all her responses to me. People don't go to Quest because they are healthy. I have serious health issues and had just driven over an hour to get there and they refused to see me because they wanted to go home early. So unprofessional, especially for a health care office.

Tomas Moreno, the lab directory, has been very helpful as we are dealing with our well water issues…read more(involving lots of tests) with regard to irrigation. In addition to running tests, he's also helped out with various suggestions.

From the owner: Bolsa Analytical provides chemical and microbiological analysis of water. Consulting services.read more

Fantastic experience today at Car Diagnostic!!! The owner, Dal Vo, never seems to stop working, and…read moreeven when super busy takes time helping his customers check out. The prices were extremely reasonable and the turnaround was so quick! I came in for a smog check and oil change, popped in at around 10am, and was out within an hour with zero hassle. The only thing that was a bit vexing is the lack of parking, but now I know to just park on the street and they grab your car for you. I always dread having to get my car serviced and this time it was a breeze. I will definitely be back to Car Diagnostic for future car needs

I was driving from Modesto to Paso Robles and felt like something was wrong with my car. I stopped…read morein Hollister and stayed the night hoping to find a gas station or mechanic shop that could fix the issue - which I friend confirmed was minor. I searched Yelp and found Car Diagnostic - open on Saturdays and highly rated! David fit me into his schedule and resolved the issue. So grateful!