First time I dealt with the franchise company i Sold It. I dealt with this one and thru ebay. Bottom line is that this unit somehow disqualified me as a bidder - apparently ebay does allow for that - and even though I would have been the highest bidder, I couldn't get the item. That may be a good thing since I haven't seen it and the store would not test the $500 item to confirm that it worked or tell me what is the policy if something is not working when I receive it (it was a 6 year old car racing simulator with LOTS of electronic and non electronic parts). Their assurance that the unit was fully functional was - it's from someone in our neighborhood. Another reason why they made me very nervous is that they listed the unit's condition as - "nice" - talk about dodging the accepted standards of excellent, very good, good, average, etc. The person I communicated with also came across as very unfriendly (and made me wonder how professional this organization is). If you will deal with this unit or any of their franchises, keep in mind their negative reviews floating around the internet - here on Yelp and other places. I also read that they take 40% of the final, sold price, which I find ridiculous - you can put your own ad on craigs list etc and enjoy your own money. read more