I will wear my glasses till I can no longer glue them back together. I dread picking out new…read moreglasses because of all the available choices and am never sure what looks good on me. It takes me years before I decide to get new glasses. An amazing Groupon and a high Yelp rating led me here. You may have difficulty finding this place because of lack of signage but your efforts will surely be rewarded. As you enter the plaza (it's in the same plaza as Tim Horton's) look to your left and look for unit 222. Large store with lots of choices, a comfy couch for those who have to wait for the shopper to make up their minds, and lovely staff who are patient and accommodating. Nicole was such a great helper. She ask what I was looking for, notified me of all their sales, went over all the available options and prices, discussed the most cost efficient package for my situation, and gave me pointers on what to look out for when choosing glasses. She was patient and never pushy. I decided on a stylish pair of designer glasses that fit into my budget. The experience was quick and painless and rather pleasant due to Nicole's professionalism and warm personality. I would definitely come back and recommend this place to all my friends. TIPS: - Bring someone along who has good fashion sense to help you pick out your glasses. - Take pictures of you wearing the glasses instead of completely relying on the mirrors, believe me, it does make a difference. - Communicate with the salesperson on your likes, wants, limitations and needs.

So glad I decided to come here after finding this place on google! From the moment I walked through…read morethe door, Justin was so helpful and answered all my questions. The store felt clean and they took all covid safety precautions, including making sure all glasses were sanitized after being touched. Justin helped to work around my insurance budget and they even do direct billing. I'm thoroughly happy with the service they provided today and will recommend them to my friends and family.

I have been a customer for many years and my experience with the staff has been really good. They…read moretreated me with kindness and patience (Ravi even knows my name even with my mask on) which are the reasons for my long-time support of their establishment and, they offer a wide selection of eyeglasses to choose from.

Worst service. The front desk staff is absolutely abhorrent and unfriendly.read more

I've been a customer of Omega Optical since my first pair of glasses in Grade 8. I've been back…read morefaithfully every 12-24 months and Chiu and Rose never dissapoint. Most recently they recut a larger set of lenses into a smaller frame for me in under an hour on a Saturday and then make up a set of safety glasses for me, and shipped them out to me in under three business days. That is amazing service and always with a great price. As long as I still live within an hour's drive, I'll be a loyal customer. (Fyi, I've tried twice to use my company's mandated safety glass suppier (to get them for half price) however both times the glasses weren't made properly (off centre lens cut), or with my last attempt, it took them 6 weeks to deliver and then the frame broke apart! What???).

This is a small optical office in a small strip mall in Scarborough. But once you're inside, the…read moreservice is tremendous! The staff bend over backwards to ensure your glasses meet your needs and fit you perfectly! Selection of glasses are great, and prices are extremely reasonable. Over the years I've been to quite a few optometrists. However now that my family and I have found Omega Optical, we intend to keep coming back on an ongoing basis for many years to come!

Great service and great pricing. You are always treated very well and you will get what you want at…read morea very fair price. Great work Cato.... Cheers, from Tom C.

Have been going there for over 40 years. Staff are friendly and helpful. Dr Teixeira is the…read morebest, efficient and pleasant. She is absolutely wonderful

I came to vision care centre after googling an eye doctor in the area that was more than just an…read moreeye glass store with a doctor. They delivered big time! Every staff member I encountered from the reception desk onwards were super friendly. I saw Dr. Theo and she is simply amazing! Very knowledgeable and really explained everything to me, she was also very friendly. I am so glad to have found this office! I would recommend it to anyone!

There are many optical shops at Pacific Mall, but after visiting a few ones, I decided to go with…read moreGlobal Optic. Although they didn't offer the cheapest price, I felt more comfortable with them because they were not pushy and sounded pretty honest. They carried many good brands and styles in different price ranges. We ended up both glasses for two of my family members and the glasses are still working fine after 2 years. Service was quick and they offered same day service if you order before noon time.

I've purchased my last 3 pairs of glasses from Global as it seems they have a wider selection of…read moremen's frames and particularly the OGA brand which I have had for the past 3 pairs I've purchased. In my many years or purchasing glasses I've never found a brand that is more comfortable and frames that are as durable as OGA. The current pair I'm wearing now are 4 years old and they could probably last another 4 or more. My prescription hasn't changed that much but it has changed slightly enough for me to get another pair. My last pair from here were sunglasses and the pair before where had Transitions ver 6. Pricing here is a little funny. The frames have price tags on them but the price you are quoted always is less than the "ticket" price. I paid for my pair upfront so I can get my receipt immediately and submit it for my benefit reimbursement. Since I've bought my last 3 pairs here I know I can trust them and that things will be just right. They had my measurements from last time so they didn't need to remeasure this time as my measurements were already stored on their computer system. I was in and out pretty quick which was good because I had somewhere to be right afterwards. With Transitions lenses they have to send them out to a lab which takes about a week which is fine because I have errands to run on the east end next weekend anyway.

From the time I came into the Optical I felt welcome. Customer service is excellent!. They are…read morefriendly, accomodating, caring, and very professional! I had an awesome experience and I came out with amazing new progressive glasses!

This place is shit! The service is terrible, the quality of…read morethe glass is terrible, they are totally unhelpful and it has taken me OVER 3 weeks to get my glasses bc the lab they use screwed the lenses up the first time!! How do I get compensated for this? I don't!! AVOID THIS PLACE AT ALL COSTS!!!!

I've bought three pairs of glasses at Good Eyes, the first in 2006 and the most recent in 2014. The…read moreselection of frames at Good Eyes is similar to the many other optical stores at Pacific Mall. The thing that keeps me coming back to Good Eyes is the price. The other stores in the mall have always been pricier for the same, or similar, frames, often by $100 or more. A bonus is the helpful salespeople, who I have found to be a bit more patient than the salespeople at the other optical stores at Pacific Mall. The reason why I'm giving four stars instead of five is how long it takes for orders to be filled. It took about three weeks for me to get my new glasses after being told it would be 7-10 business days. I wasn't even notified when they arrived - I had to call in to see what was going on with my order! When I got to the store, I was told that the glasses had arrived the previous afternoon and they didn't have a chance to call me. Not sure if I believe that story, but in the end, I have new frames with my correct prescription and I saved $100 compared to the other stores.

Having been resided in East York for 57 years before it was amalgamated into new City of Toronto in…read more1998, my wife and I have used several Optical Stores, staying with a store that provides us not only reliable lens and frames but also good service. The last optical store we used was in Scarborough Town Centre, quite far from our place. When our family optician moved out of Toronto, my family eye doctor (Ophthalmologist) recommended Scarborough Scarboro Optical Ltd. in late 2019. From that time on, we've been extremely satisfied with its products and services, preferring not to use Costco's optical store, despite the latter is even much closer to our place and accessible by public transit. Why? For two major reasons. In the past, we had our eyes examined by an optometrist before taking the prescription to our optical store for new glasses. Scarboro Optical has its own optometrist located onsite (by appointment). And Dr. Bejan is not an ordinary optometrist. He's also a highly qualified eye doctor. In essence, I've been receiving regular monitoring of my eye health from two eye doctors. In the past, I'd been paying the cost of Digital Retinal Imaging Tests from my optometrist to assess the inside health of my eyes not covered by OHIP. Dr. Bejan performs similar test to detect presence of glaucoma, cataract and age-related macular degeneration (AMD) for free! We've been receiving excellent optician services even from its owner Joanna when she was still working as a senior optician. From the start, we're extremely satisfied with Atosa's services. Not only Atosa is a very knowledgeable optician, but we receive from her the following services more than what we expected: * Very friendly, warm and courteous yet has proven to do everything within her power to make us happy. * She would recommend lenses features beyond prescribed by their optometrist, to be comfortable using new glasses. * While I've got good vision insurance coverage from my previous employer, she never pressures us to buy expensive frames. Their prices are already competitive and always receives special discounts but still would tell us we don't need some features for our multiple prescribed glasses needed (bifocals, computer/reading and sunglasses). * She would tell us which of our old frames could be reused to save on costs. * She would submit our vision claims online to my insurance carrier, thereby receiving my refunds before we pay Scarboro Optical when we pick up our new glasses. * She would efficiently test, adjust and clean our glasses any time we drop by the store with a smile. It's for these reasons why we highly recommend Scarboro Optical products and services.

My whole family are customes at Scarboro Optical since it opened. We alwasy receive great service…read moreand advise. They never push expensive frames on you but recommend quality. They als stand by their service and products. Most of my frames last over 5 years and often they are able to get spare pieces if needed. definitelly recommed.