Avoid this company.
They are very expensive for basic opening and closing (almost double the price of a few, more reputable competitors).
They initially came out to bid adding on to my existing system, which they originally installed a few decades ago. They ballparked an amount which was a little high but within 10% - 20% of a few competitors. I waited over a month for a formal bid and decided to call them. The next day, they emailed a bid for almost double the amount they told me! I replied back questioning the amount and have never heard from them.
While waiting for the bid, I had them come out, open the system and inspect all the heads and equipment. They told me almost every head needed to be replaced, that almost all were broken and even the functioning heads were too old and needed newer heads. I noted that the first guy who came out to bid new work said he personally replaced a dozen or more heads and that we should be in good shape. But the tech insisted everything was original and needed replacing. He mentioned the new heads were obvious because they had a distinctive red circle on the nozzle.
After he left, I found that he did not flag or find several heads (which I had to do myself). He claimed to have found some heads and marked them as broken, yet the flags were more than a foot from the actual sprinkler head and the head never came up because there was too much mud/debris on top. When I cleared the ground, several "broken" heads popped up and worked just fine. Also, almost a dozen of the ones he did find, were the newer models with the red circles (which he flat out lied about).
The backflow valve was broken and had not been inspected in almost 2 years (system has been shut off for more than 5). The county had not reached out about missing inspections as we had fallen off their radar (which I hear is common). When the tech noted they needed to replace the valve, along with almost every "broken" sprinkler head, I guess they decided to let the county know so we have the added pressure of getting the work done to pass the inspection within a short window or face fines/penalties because "coincidentally" within a week of having the appointment, the county notified us that we were delinquent on the inspection.
So, they're overpriced, dishonest, don't perform the work they bill you for and use shady tactics like calling the county and reporting you, so you feel pressured to pay them to due the work. Like I said, avoid this company. read more