I have been a patient of Dr. Ara-Honore for over 5 years and am very surprised to see such a low Yelp rating. I have never experienced any rudeness by the receptionists via phone or in person. To the contrary, they have all been warm and friendly. Sometimes, I have had a short wait to be taken back to the patient area or to be seen by Dr. Honore, but it's because she provides individual attention to patients. When you're back in the exam area, you can sometimes hear her when she's in the other examination rooms. It's not to the point where you can hear anyone's business, but she is very pleasant and a lively conversationalist. At the same time, she is a straight-shooter. She can tell when you haven't been following Dr's orders, and will call you out (in a nice way). The office space isn't anything fancy, and could use some updating; however, the most important thing is that Dr. Honore has proven to be very knowledgeable about any dermatological issues I have brought to her attention. Due to that, I have had times where I've only needed to see her 1-2 times a year. Lastly, Dr. Honore is good at finding rebates to offset the costs of some of the pricier meds. I recommend people give her a chance and make your own determination. read more

Dr. Honore is a miracle worker! Because of her, I heard words that I never thought I would hear in my life: 'your skin is flawless!' She is knowledgeable, thorough, and concerned with the well-being of her patients, physically and emotionally. From my skin to my hair, she's treated it all and the results have been phenomenal. Do not go anywhere else if you want success! read more

Dr. Ara Honoree is a gem! This was my first time seeing her and she's amazingly knowledgeable and determined to help with my hair loss needs. However, the front desk staff are some of the most unprofessional, sarcastic ladies I've ever met, except the African American young lady that sits in the middle. They do not make patients feel welcomed at all! read more

Dr. Honore is amazing at what she does. She is professional, thoughtful and super knowledgeable about scalp complications. For many years I've dealt with CCCA alopecia after a long battle with cancer treatment. After meeting with Dr. Honore, I am hopeful my scalp will once again be healthy producing healthy hair growth. read more

Dr. Ara-Honoré is very smart and gets to the bottom of the problem because she listens and asks questions. She narrowed the cause of the awful itching and when I avoided the irritant, the medication worked. Relief at last. read more

It was so hard to find a black knowledgeable dermatologist in the city of chicago. A friend referred me to Dr. Honoré and I'm so happy she did. She has went above and beyond to helping correct my skin issues . The staff was friendly and they had no issues with taking my insurance. I will most certainly be back !! read more

Dr. Honore is the best! She is personable and takes the time to explain thoroughly what is going on and solutions. My results are amazing and my confidence has returned. Highly recommend her especially for people of color. read more

Dr Honoree is very personable. Listens and knowledgeable. It is very hard to find a black dermatologist and I am so happy to have been referred to her. She was able to find and solve an issue that I had been dealing with that no other dermatologist was able to. read more

I have been coming to see Dr. Honore for close to seven years. I was referred by a colleague of mine and this was the best referral I have had by anyone. The office is located in an office building on the main road. There is usually parking available on the street and you just pay using the pay app on your mobile phone. Her office is clean and neat, nothing fancy. Don't let that stop you..her office staff is extremely helpful, friendly and takes care of business. There is never a long wait to be seen in the waiting room or in the patient room. She is very knowledgable in her craft, down to earth and provides you a very clear analysis of what you need and a plan on good skin care. At times, she will offer samples and discount coupons to help with the purchase of your prescription. Her office hours offer one late evening and most day hours until 3pm. She offers a variety of skin care remedies as well as lipo. If you are looking for not a good but a great dermatologist, look no further than Dr. Honore. read more

Hyde Park Dermatology - Dermatologists Near Me - Chicago, Illinois

Their website states, "Call office to confirm plan coverage", for Blue Cross Blue Shield-PPO insurance, so I called. The receptionist states, "we don't verify coverage". Really? Why does the website state to call your office to confirm the plan? I didn't bother asking that..just said "thank you" and hung up. And she wouldn't let me get a word in edgewise, because I checked BCBS website and this office IS in my network. The quality of service from doctors and their staff is in the toilet these days.. It's best to live a healthy lifestyle as to limit the need for doctor visits. read more

I am a patient of Dr. Honore. I have seen her at least three times. I have only good things to say. I have never waited a long time. She has a wonderful and very caring personality. More importantly, she knows the profession. She has treated my conditions effectively and professionally. The staff has never been rude to me and billing has not been an issue. I pay my deductibles and co-pays as I should. It appears that most patients only write reviews when they are upset about something and not so much when everything runs smoothly. Well, I want to support a physician servicing our community. We don't have many. I highly recommend Dr. Collette Honore- Ara. read more

My wife tried to use this doctor when Ciera & Marissa were very rude in telling my wife that they do not take "Obama-care". Our silver level PPO through BCBS is accepted here, according to BSBC & the office's web site. They were trying to, unprofessionally and rudely, explain that our policy has a high deductible that would cause their bills to come directly to me. However, instead of saying this they embarrassingly asked my wife "is this Obama-care?... we don't take that insurance because we are a specialist and so you will have to pay for our care upfront...." I understand this office's attempts to save the viability of my budget and reduce it's bad debt expenses but the office's management of my budget and its bad debt is prejudiced and insulting; when all they have to do is explain how the system works, agree with their advertisements and insurance networks' policies then place a hold on my credit card for the expected charges before rendering service (just like a simple gas station charge does). What they did scared me into thinking that they would charge me fees that are not what they agreed to in their PPO contract; this could make the business side of their office a fraudulent operation. To add insult to injury my wife and I have experienced a better type of operational management from specialists less than 10 and 10 miles blocks from this office. I suppose some people cannot manage their operations as well as others. This critical failing may be what separates business who try and operate from those who know how to mitigate risk and thrive. Lucky for us our PPO is accepted at Northwestern (this is why we bought it at a premium) so although we wanted to support the doctor in our community WE DO NOT HAVE TO! YOU'VE BEEN WARNED TWICE OVER TWO YEARS BY MY EXPERIENCE!, eblanks read more

I was very disappointed with my appointment. Dr. Honore was very charming, but she was running nearly an hour behind and obviously made up for it by rushing my appointment. The end result was $150 out-of-pocket for an 8-minute consultation that did not answer all of my questions. It was my first and last time at that office, total waste of money. read more

Best experience ever the doctor is a genius and knows what she is talking about. As soon as she walked into the room she was like "Girl I'm gonna put you on accutane and you'll be thanking me in 6 mos". She was spot on, my face is acne free. read more

I give Dr. Honore two stars only because she correctly identified my problem and prescribed the correct medication. When leaving she wanted me to schedule another appointment to follow up but with not having insurance and being a struggling college student her $150 charge can be a bit difficult to come up with. The medication she prescribed for my problem did clear it up, but it eventually started to come back. When trying to contact her i was not able to get a refill request on my prescription and she refused to even get on the phone to talk to me. If you don't give her money she does not care about helping you, I understand that this is her business and she is in it to make money as well as help people with their skin conditions. Although I believe that the money is much more important to her than actually helping you get better, something you don't want from a doctor of any sort. I contacted her office twice just to speak w/ her to ask simple questions which I don't believe require me to set a whole appointment. I didn't hear from her at all, she just wouldn't get on the phone. Her staff told me they would call me back twice and never did I had to call them to figure out why I hadn't heard from them, which was ridiculous. I believe the money I paid for the first appointment should at least bought me the courtesy to speak with the doctor to ask simple questions or at least get refill on prescription since we already identified the problem. Since I have a new dermatologist located down town who is actually cheaper than she is for the first appointment. Now I don't like the idea of having to travel downtown I just could not see myself contributing to her business anymore... ...AND FINALLY I JUST DONT RECOMMEND GOING TO THIS DERMATOLOGIST. read more

I have the same problem As everyone else...an unpaid bill I shouldn't have had AND THEN PAID ANYWAY prevents me from making an appointment for my son. I'm taking that as the sign we need not patronize this business. I liked Dr Honore, but EVERYTHING about billing and appointments is awful. Find another doctor. read more

I've been going to see Dr. Collette Ara-Honore at Hyde Park Dermatology for almost a year now, and I've been very pleased with my experience. Not only are her rates affordable (I have a high deductible insurance policy with a rider on acne care because it was considered a pre-existing condition, so I pay for everything myself), but she's a cheerful, sunny person who remembers me every time. She also remembers details like the fact that I like to pay upfront instead of being billed, and have my prescriptions called in to my pharmacy. Best of all, I can walk to her office in under ten minutes. Note: She's having a baby in November 2008, so she may be out of the clinic for a while. I'm not sure if she's having a locum come in or if they'll just be closed. read more

I've been going to Dr. Honore for a few months now because of scalp issues such as bald spots and weak hair, mostly due to wearing weaves for YEARS but also due to genetics :( I am excited to report an insane amount of hair growth! Honestly my hair has never been so healthy, long, and strong. My Mom recommended Dr. Honore to me and I would recommend her to absolutely anyone who is in search of a knowledgeable, professional, result-oriented,dermatologist !!! in addition to whipping my hair into shape we've also gotten my skin and nails healthy and blemish free :) In response to other reviews concerning punctuality, i have Never had a problem being seen on time by Dr. Honore. She has never kept me waiting, and even didn't give me a hard time about being late on occasion. Shes gracious, informative, and has an awesome spirit. read more

Dr. Honore is the best. She takes her time to explain what's happening to and with your skin and goes above and beyond to help treat your condition. I live across the country and fly back just to see her. Thanks for being Awesome Dr. Honore! read more

Dr. Honore is amazing. She is very real, honest and all about helping her clients. I have been going to Dr. Honore for about 3months now and I have no plans on leaving her and all her expert knowledge. read more

THE GOOD: -Dr.Honore has a great bed side manner. -She spent time talking me through my questions and concerns -She gave me lots of free samples and discount cards for my prescription. Saved me hundreds of dollars! THE BAD: - Didn't solve my skin issues (which were mild to begin with) - The 2 months of Solodyn she prescribed me made my skin worse (Which is normal for the 1st few weeks... but not 7 weeks into an 8 week treatment!) -I experienced unpleasant side effects on this medication and when I called to inquire about stopping I was told "That is your decision..." -The office didn't directly address my side effect concerns and why my skin was getting worse. They also gave me no alternative suggestions for treatment if I stopped the Solodyn - When I cancelled my last appointment with her the office did not ask me if I wanted to reschedule, or the reason for my cancellation I really started off liking Dr. Honore, but the last few interactions I have had with the office has completely turned me off... read more

I have been a patient of Dr. Honorae for the past three years. She does an exceptional job. I have never had issues with her staff. Sadden to see the negative comments about her practice read more

The staff sucks! I scheduled an appointment months in advance, get there today and they tell me they gave my appointment away because even though I paid my debt I let it go in "collections." Fuck you mean. A call would of been nice so I wouldn't of wasted an hour trying this get there. Keep your sorry bitches... thank god for PPO. read more

Do not go to this doctor (Dr. Collette Honore). I should have checked her ratings first! Horrible service, she wrote me a prescription to "pre-treat" for what she thought I had. I had to proactively reach out to obtain my results and schedule a biopsy. So again I proactively ask if I should use the medicine that she had pre-scribed in error as I had already purchased it. She clearly misdiagnosed me and under her direction, her receptionist said that I could try to take it back to the pharmacy and IF they would not I could bring it with and the doctor would take it and sell it (so I would get my money back that way). BUT I guess all calls are not recorded for quality assurance purposes. (Dr. Collette Honore) and her staff backtracked on what I was told, and out of the mouth (Dr. Collette Honore). 1. Said I was hostile (hmmm maybe because she and her staff are horrible and liers?, maybe because I spent a lot of money for nothing ???) 2. Delivered my diagnosis over the phone and said she would send my results to my Primary doctor and he can assist me! What I can say I believe everything happens for a reason and clearly I was not meant to put my HEALTH in HER HANDS! DO NOT GO TO THIS DOCTOR! read more

This office is one of the most unprofessional offices I have ever been in. Fortunately, I was going in for maintenance instead of an active problem. I agree with the other reviewer that she is pretty much in business because she is almost the only one in Hyde Park. Don't waste your time or money. Yes, she will keep you waiting for tooooooooo long. read more

I'll start off giving the brief bit of good: Dr. Honore is quick and to the point and provides effective treatment. I do not personally have doubt about that, though I have heard negative stories about her in this regard. I wanted to get something checked out and she did it quickly and it was very effective. The bad: -I had to wait close to half an hour AFTER my appointment time to actually see the Dr. -Their waiting room was packed with people, all of whom were annoyed at how they had been waiting well past their appointment time. -Their office messed up processing my insurance. Unlike a normal office that notifies you of this, they actually sent this directly to a claims agency. We got into contact with the office and they refused to process the insurance 'again' (mind you, after contacting the insurance company, they said that the paperwork was wholly incomplete), paid them directly since it wasn't a huge amount anyway (the check was cashed/deposited). -After we paid them directly, they didn't notify any of the claims agencies of this. For months I continued to receive calls (aggressive at that) and, after calling HPD half a dozen times, they insisted they had called and nothing was done. -They were at best, unprofessional throughout the whole process. They initially claimed it was a mistake with the insurance, then refused to reprocess the insurance, then said we didn't pay them directly (check was deposited, kind of difficult for that to happen), then laid blame on the claims agency. To be honest, I can even say the issue has been resolved because I received a call some days ago and had to direct them back to HPD. The only reason she is still in business is because she is pretty much the only dermatologist in the area outside of UCMC and because she is willing to do whatever the patient wants (if you want it and are willing to pay, she'll do it or give it). read more

Dr. Ara-Honore is the best dermatologist I've ever visited! I saw the negative reviews before going to her, now 2 years ago, and still decided to try her because of a recommendation from a high school associate. From the first appointment, she's been down to earth, warm, friendly and excited with me when my hormonal acne started to clear. I now get compliments on my skin daily! I have NEVER had an issue with payments and happily recommend her whenever I can! Her staff has always been just as friendly and professional as well! I'm not taking away from anyone else's experience but I certainly have no qualms about continuing to call her my dermatologist! read more

I would NEVER ever recommend that anyone visit this office. Dr. Honore and her staff are unprofessional and disorganized. After visiting her office to begin Accutane, I paid the occurring costs (which I later found were not necessary and were only a scam) only to find that they never entered me into the correct system so that I could begin. After contacting them they were very rude (they even hung up on me) and offered no answers or apologies. After requesting to speak to Dr. Honore they refused. I would never ever suggest that anyone visit this office after the HORROR that they put me through. No wonder it you can call and get an appointment the same day! read more

This review is not really about the doctor, she was great actually. Her staff is TRASH! As rep that used to call on the office and patient they are rude and flat out disrespectful. If you don't believe me just Google this office reviews and you will see. I apparently when into collections for $80 which I called in 3x's to pay btw before it got to this point. First time reception said was going to run payment and call back never did. I get a call and message left again I called office was closed or they weren't answering after following up on this payment. Called today for my follow up and Cida (Not sure how you spell) told me I was dropped from the office because of $80 I tried to pay! Btw I requested to settle this today as well. What patient that has no intentions of paying call to pay?! We are still in a pandemic and many people aren't even working, so if this is how patients are treated I'm happy to move on. Crazy thing is I referred 5 new patients to her office and I'll be reaching out to them and taking them with me to Dr. Donna Stockton's office where the staff is friendly and knows US as patients help keep their lights on and pay their receptionist salaries. Moral of the story good Dr shitty staff I don't believe in paying for crap service anywhere I don't care how good you are. read more

I've seen Dr. Ara-Honore 3 times in 2009. My first visit was with Dr. Ara-Honore was while she was in group practice. I found her to be personable, professional and knowledgeable. My second interaction was for a follow up. She was timely and professional. Dr. Ara-Honore advised and educated me. She spent more than 15 minutes working with me. I felt so comfortable with her that I made an appointment to see her after she left the group practice. She was late that day, about 25 minutes, her desk staff kept us informed. Upon arrival she was apologetic, friendly, efficient. I have seen her twice in 2010 and she was on time, pleasant and professional. I recommend Dr. Ara-Honore and her services. read more

Dr. Honore is a GOD send. I have been seeing her for 2 years and the problem has been solved in short my hair was falling out and we could not figure out why she figured it out and no one would know today that I had 2 bald spots. She completely understands the insurance business and makes you full aware of what procedures are being done so you can make certain they are covered by your insurance company. She also gave me a voucher for my medicine so I only had to pay $5 each time instead of $50. She always gives samples too. I highly recommend Dr. Honore. read more

She's was very unhelpful in diagnosing my skin issues and wrote me a expensive prescription that didn't even begin to help my problems. I will not be returning as a patient nor would I recommend her services. Found a better dermatologist up North! read more

Staff has extremely poor phone etiquette and follow up. Horrible customer service. Doctor does not extend professional courtesy. Would not recommend this place to anyone. read more

Dr. Ara-Honore and her staff are AH-MAYZING!!! I've been a patient for at least a decade. I struggle with sensitive skin and eczema. But Dr. Ara-Honore has helped me to manage it over the years. My skin has never looked better and she stays on the cutting edge! Dr. Ara-Honore and her staff are fabulous, friendly, respectful and very compassionate. I can always get an appointment there. Dr. Ara-Honore always has an immediate resolution for your issue without complicating things. I've referred many friends to her over the years and they are just as happy as Ive been. I highly recommend Dr. Ara-Honore without reservation! read more

I went to this office for a skin consultation. Dr Ara-honore identified my issue and the medicine prescribed worked very well. I loved her disposition and the pre-form fill out to expedite the admission process. I lived in the area and it is so great to have a top notch dermatologist right in the neighborhood. I have many patients to this office and they were pleased. read more

I love Dr. Honore!!! I went to her because I was losing my hair! She diagnosed and treated my hair loss. I have no more bald spots and my hair is growing!! She is amazing! The staff is friendly and accommodating and my insurance was accepted. read more

Called because had a serious situation but they don't have anything available for months. Scheduling is horrible

I agree with most of the other reviewers. Dr. Honore is a good doctor and attempts to completely address all of your concerns but her staff........OH Lord, NO! They seem nice enough when you are at the office, but they must be completely incompetent about medical billing and insurance claims. They were paid by my insurance company and then they billed me for the same service. When I finally received the bill, six months later, I called my insurance company and was told that the bill was already paid. I started receiving collection notices about this bill. When I called the office and provided proof that I was being double billed, Marissa told me, "well, you still didn't pay your bill." My response was "why would I pay a bill that was incorrect?" Apparently this made no sense too her. I asked to make an appointment with the doctor so that I could speak with her about this issue, basically I had to pay her for my concerns to be hear. Marissa then told me that I was no longer welcomed as a patient. WELL. Dr. Honore, if you read these reviews, please pay attention to this issue. Your staff is running your business into the ground. read more

have heard lots of great things about Dr ara-honore from different patients and finally had the pleasure of meeting her in person. she is personable, concise and provided immediate solution to my issues. read more

Like most of the other reviews Dr Honore is a nice doctor but her office staff will be her downfall. They are very rude and unprofessional. I called the office and spoke to supposedly someone by the name of Ida who says she's the office manager regarding a bill that was sent to collections that I didn't even know I had. Ida was extremely rude and nasty because I questioned the bill because I hadn't seen the doctor since this time last year and my insurance paid it and on top of that I was charged late fees. I've never heard of a doctor's office doing this. I guess they're hard up for money. I would never recommend this doctor unless she changes her unprofessional and rude office staff. read more