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Hybrid Rental

3.7 (3 reviews)
Closed • Closed

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.7(129 reviews)
0.6 km

I had a very positive experience with Enterprise Rent-A-Car. Ahmad provided outstanding customer…read moreservice he was professional, friendly, and very efficient throughout the entire rental process. During my rental, I experienced an unexpected flat tire and needed to change the car immediately. Ahmad took care of everything right away and made the process smooth and stress-free. His professionalism and reassurance helped ease my stress and gave me confidence that I would quickly get a replacement vehicle. When I arrived, the facility was quite busy, but Ahmad managed every customer with respect and patience while still maintaining efficiency. The new car was clean and well-maintained, and his helpful attitude truly made a difference. I really appreciate Ahmad's excellent service. I truly hope he is recognized for his efforts, as he is very deserving.

Inquired at this location for a vehicle I was really interested in I knew I was going to be buying…read more Nancy was the sales person who assisted me and the quality of service that she provided me was above and beyond she made this process smooth and easy but what I really appreciated it was how she made this process quick. I was able to provide everything that she needed via email and online I was also able to pick up my new vehicle within two hours I would highly recommend reaching out to Nancy for any future inquiries and we will definitely be recommending her to friends and family

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Hertz Rent A Car - Hertz front

Hertz Rent A Car

2.2(158 reviews)
4.0 km

I must say, it's not often one encounters a beacon of competence in what can only be described as a…read morechaotic environment--but today, that beacon was Brooke at Hertz Car Rental. The scene was, in technical terms, absolute pandemonium. Customers everywhere, tasks piling up, and one employee... holding a plate of food while promising to "get back to me shortly," which is never a reassuring phrase when you're trying to return a vehicle. Enter Brooke. Despite clearly juggling multiple responsibilities at once--like some sort of customer service octopus--she took the initiative to approach me and ask if I needed assistance. No prompting, no dramatic sighing, no passive avoidance. Just... help. Immediate, efficient, and refreshingly (that's "human," for those less multilingual). She proceeded to handle my return seamlessly, closing out the order with the kind of competence that makes you briefly consider writing a thank-you email... or, in this case, a Yelp review. In a world where being ignored is often the default setting, Brooke chose excellence instead. Efficient, attentive, and proactive--three traits I wish were more widely installed in customer service representatives. 10/10. Would gladly be helped by Brooke again. Preferably without the background chaos, but one mustn't be greedy.

Yesterday at the Hertz location on Firestone, I had a concerning experience with the manager, Joe…read more While I was standing at the counter, he initially attempted to assist another customer who arrived after me, until that customer pointed out that I was there first. Joe then told me he would be "right back," but instead informed me that my driver's license was invalid even though it is a valid, unexpired Georgia-issued license. I had rented from this same location just two weeks prior with no issue using the same license. When I asked for clarification, Joe repeatedly stated that there was no bias involved but did not provide a clear or legitimate reason for refusing the rental. I was referred to this location because my vehicle is currently being repaired across the street at Jeep, making the situation especially inconvenient. Based on this experience, I would recommend exploring alternative rental options. I personally had a much better experience booking through Priceline at a significantly lower cost.

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Hertz Rent A Car - Company and address

Company and address

Hertz Rent A Car
Hertz Rent A Car - Hertz in Downey

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Hertz in Downey

Xpress Auto Rental - Our new 2018 Express Passenger Van by Ford

Xpress Auto Rental

3.8(96 reviews)
6.7 km

Never rent a RV from here, To start employees were late to the scheduled pick up time! Then upon…read morethe return there was all sorts of fees added to the agreement. Housekeeping fees excess generator fees etc. The RV was returned cleaner than it was picked up and was charged a housekeeping fee. Employee at return was rude and didnt want to explain anything was told it is what it is. NEVER RENT FROM HERE!

If I could give zero stars, I would…read more I rented an RV from Cruise America through Xpress Auto Rental, and let me just say -- next time, I'll just tent camp. At least then I won't get slapped with a housekeeping fee after I returned the RV clean. They tacked on extra charges out of nowhere, and when I asked about it, the manager acted like I committed a crime. Completely rude, aggressive, and unprofessional -- like customer service was optional that day. Instead of helping, he ignored me and looked like he was ready to fight. Totally unacceptable. So if you enjoy being overcharged, disrespected, and treated like a nuisance for asking basic questions, this is your spot. Otherwise, rent your RV somewhere that values customers -- or better yet, grab a tent and avoid the drama entirely.

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Xpress Auto Rental - 2018 Chrysler Pacifica Mini Van with the latest technology

2018 Chrysler Pacifica Mini Van with the latest technology

Xpress Auto Rental - We are now the home of Cruise America right here in Downey, California

We are now the home of Cruise America right here in Downey, California

Xpress Auto Rental - Our newest passenger van. Take the family on a trip or to a local sporting event!

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Our newest passenger van. Take the family on a trip or to a local sporting event!

Hybrid Rental - carrental - Updated May 2026

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