The parking situation here is not good. You will pay 20 bucks a night to park in a nearby garage with a very strange exit. They don't mention that in your booking. The pool most certainly is not heated (even though they said it was). It was ice cold. The hot tub looked kinda dirty and smelled bad too. Rooms are a decent size and the location is good. You can drive straight down Pearl Street. The staff was fairly friendly. The kid who makes hot chocolate is a highlight. He's wonderful. It's an okay hotel but not much better than anything else run of the mill. read more

Staff was very nice for the most part, there was one guy who was very loud at breakfast but fine other than that. My only issue is that they stopped serving breakfast at 9:30 when it says 10:00. And not only that, they took everything away while i was in the middle of grabbing it! I was literally grabbing a bagel while they took away the cream cheese. I understand wanting to pack up early but not when a customer is in the middle of grabbing food and it's still 30 mins before it should close. read more

I've stayed here about a dozen times for business: The rooms are nice, new and clean. The public area, gym an pool is good. The elevators and internet are both excruciatingly slow. They used to offer a great hot breakfast - eggs, omelettes, etc. - included with the room. They just recently discontinued it and replaced it with a simple but very expensive breakfast menu (side note, Boulder has a ton of great breakfast places, go there instead of paying for breakfast here!) The new policy causes a lot of problems. Kaiser was holding a conference while I was here, and they had the old hot breakfast items out, right next to the free Continental breakfast, but they are still charging for hot items. Grab a muffin, fine. Yogurt, ok. A step to the left, and get scoop of breakfast potatoes? A member of the staff descends on me asking if I'm from Kaiser, if I stayed overnight, and then telling me that I'll have to pay for the small scoop of potatoes. No warning. No signs. Not a great experience. read more

The service I've received from the front desk staff has been first class. They have been courteous, flexible and kind. The rooms are modern, comfortable, and quality. The hotel is centrally located to many helpful staples stores- like Whole Foods, Target and REI, which is particularly helpful when staying beyond a night or two. This is a value choice, as I believe the price is lower than the experience offered when compared with competitors. I've been happy and feel taken care of. read more

1. I was given a room with a view of abandoned parking lot! 2. My shower head was clogged! 3. Dirty towels left in elevator cabs and hallways! 4. Does not offer upgrades, according to staff at check-in based on tier statues and availability! I explained all of my grievances during my stay by emailing the GM, Mrs. Keating, who to this day, hasn't even responded by email or phone, and I also spoke to the assistant GM, Allie Sparks, who saw fit to grin at me as I explained the issues that I had. Neither Mrs. Keating nor Mrs. Sparks offered anything in the way of compensation! Nice customer service! I spoke to Hyatt corporate after my stay and it was explained to me that this is a franchise location and, unfortunately, they can do what they want! Really sad that this property is flying the Hyatt flag. They don't deserve it! I would urge everyone to learn from my mistake and avoid this property like the plague. God forbid something goes really wrong! You think they are going to care? They have no corporate responsibility! read more

Excellent front desk, housekeeping and location. Excellent breakfast bar! I would give this a 5 star except for the parking lot. We were given complimentary parking yet our ticket did not work. We requested at the box for an attendant and they presented as gravely voiced and rude and hung up on us several times without raising the gate. Evidently the gate was plowed down last week due to so much frustration from residences. Also the hotel was unable to reimburse us for these costs. This parking structure needs better customer service. read more

During our four-day stay at this hotel in March 2022, we experienced both pros and cons during our visit. Biggest pro: NOAH. He works in guest services during the continental breakfast. This guy is eternally cheerful and clearly goes through life with a grateful heart. Hearing his joyful demeanor is a fantastically positive way to begin the day. He greets every guest with a big smile, kind words, and an aura of pure sunshine. The more talkative guests who engage with him hear how much he loves working at the Hyatt in Boulder, how awesome the people at his job are, and what a great city Boulder is. Behind the scenes he could be heard telling other employees how great they are. One guest asked him what he aspired to do as a *lifetime* goal. He said he loves hotel hospitality so much that some day he would like to manage a hotel in Boulder. If you're an entrepreneur or philanthropist with an interest in grooming someone to become ALL they can be in the hotel management and hospitality business, consider mentoring Noah. He's a rare gem who's absolutely worth it. Another pro is that the hotel is pet friendly and would've been a deal-breaker otherwise. Cons: When we arrived at the hotel, the room we had reserved had been sold to someone else, even though it had been blocked for us. We were sold a different room upon arrival--one with a shower that flooded the bathroom floor to the point of being a dangerous fall risk. The room was a mess, had a broken toilet paper dispenser, and looked like it was the one that was designated to be pillaged by the staff if they needed something spur-of-the-moment to accommodate other guests. If you're handicapped, don't book this room--it's designated handicapped and it's dangerous. The next day after confirming that the room was rented to us because of a 2nd shift mistake, we were moved four doors down, but still not into a room on the 4th floor for the mountain view that we had been promised. Unlike the Yelp review posted by another guest, we were charged $10/day for parking (not $7), but indeed never had a problem finding a parking spot. We were told the charge was actually $20/day, but the desk clerk was giving us a price break because we had booked four nights. So basically, your parking fee will be a crap shoot. The guest rooms do not include microwaves, and when we requested one, we were told they were all being used by other guests. Considering I need one for heat packs to ease debilitating chronic pain, this was a huge negative for us. I explained to the desk clerk why one was needed, and we were told to use the microwave in the lobby--which is far less than ideal if you continually need heat packs for pain during the night. I asked to be put on a waiting list for a microwave and asked again each morning but never did see one. If you need a microwave for health issues, be aware you'll need to bring your own or buy one in Boulder. I wish we had. Because of this issue alone, we will not be returning guests. (Every other hotel room we have ever rented has included a microwave up-front, without having to cross our fingers for one.) Nobody wants to suffer unnecessary pain, especially when they're trying to enjoy an expensive vacation. Effective pain management is non-negotiable. Summary: I'm giving this hotel four stars rather than two or three stars--because management had the good sense to hire Noah. His demeanor is the kind of personality EVERYONE in this industry should aspire to emulate--including those at every level of management here. read more

Stayed here due to fabulous and attentive service we experienced at the airport Hyatt Place. This Hyatt Place is a disappointment- just not service oriented. Young and careless staff. Maintenance gets "C." The best I can say is that it is a roof if it's the last place in town. One bright spot: - breakfast was well cooked and delicious. read more

Stayed one night while visiting daughter at CU. Clean room, comfortable bed. Staff was friendly and courteous. The price was also good at $179. Would stay again. read more

My cousins and I all stayed here for a total of four days while visiting Boulder. We were warmly greeted with a big smile at the reception on our first day. Breakfast, Wifi, the Fitness Area & Pool, and anything and every necessity that you need / may have forgotten (chapstick, combs, razors, etc etc) were all complimentary. We were always coming back and forth to our rooms from different places at different times and were always greeted by the staff members. All-in-all everybody ALL the staff members were very friendly and always made us feel welcomed. I would definitely be returning to the Hyatt in the future. Thanks again to all the staff members (receptionists, service cleaning crew, bartenders, breakfast chefs, and everyone that I may have missed ) for making our trip extra special! read more

This is an excellent hotel with quiet rooms and comfortable spacious accommodations. The welcome was right on point and the guest services folks are amazing. One small nitpick is that the workout facilities are extremely hot if there's a couple of people working out in there. They really need a freestanding ac I not for peak times. Otherwise, awesome. read more

Bed was mysteriously soaked through. Somehow multiple cleaners and manager couldn't fix this problem - even after we asked them to let it dry before putting new sheets on. TWICE we had non-cleaning staff walk into our locked hotel room accidently. Probably wouldn't stay here again. read more

Great place to stay on your way through town. It's about a mile from pearl street shopping and restaurants (an easy bike or uber). Walking distance to target and grocery stores if you need them! The staff are super kind and friendly. They let us bring our dirt filled mountain bikes up to the room no problem! Rooms are cozy and I was obsessed with the little cozy couch corner they had. TV swivels to watch from couch corner or beds. Place is immaculate. I was outside waiting for my car to pull up and watched an employee wiping the garbage bin and picking cigarette butts off the ground out front. read more

Very noisy place. Dog friendly means loud barking dogs in the rooms surrounding you. The staff wasn't able to help as the dogs owners weren't in the room, thus the barking. It's also on the corner of a very busy road and train tracks, so is loud. Rooms weren't cleaned and multiple people in our party had to try a few rooms before finding a clean one. Won't stay again. read more

This place is OK, just OK. Its new so the rooms are nice and it has all the modern conveniences. The staff was young and under-trained and inefficient. the parking was a hassle...unless you snagged a spot on the street which is free after 7 pm. For what it was it was expensive. I will try another hotel in Boulder next time. read more

RIP OFF! Arrived at this "pet friendly" hotel only to find out it is not on Pearl Street Mall and there are no areas for "pet relief". I told the front desk agent that I was no longer interested. I was charged for one night even though I did not stay - $181 - plus tax for NOTHING. Sterile, ugly hotel in the middle of a freeway. Awful parking. Does not even look like Boulder. Thank you for taking my $181 and providing NOTHING. read more

Standard Hyatt Place rooms and decor. Very close to loud trains. The bed in our room was DIRECTLY under the AC vent, which had no baffle and literally was like being in a wind tunnel. AC would come on at night and wake us up blowing on our heads. The "included breakfast" is no longer available, but you can order a bagged breakfast from the restaurant next door. If the restaurant next door can provide a bagged breakfast, I wonder why Hyatt can't just put some yogurt and fruit in a bag. Staff is wearing masks. Although there are signs by the doors stating that Colorado requires all guests to wear masks indoors, almost no guests did so and staff did not appear to address that in any way. read more

I have stayed at two Hyatt Place hotels (Boulder and Boca Raton) and have been pleasantly surprised by both locations. This past summer, we arrived at the Hyatt Place Boulder after midnight, without my family's luggage, after Frontier Air slowly and painfully delayed our flight, hour by hour, in Washington DC. The Hyatt staff was welcoming and provided needed essentials (toothbrushes/paste, combs) since our luggage was lost. The hotel was modern, clean and comfortable. Around 1am, I ordered from the small but useful menu. Although we had to pick up our food at the front desk, it was nice to have a warm bowl of soup and real food after a challenging travel day with two kids. By the time I awoke the next morning, Hyatt had collected and stored our delivered luggage. The front desk was efficient and helpful. We stayed three nights and I was pleased we chose this location. The staff was friendly. The hotel was relaxing. My expectations were exceeded. read more

I just checked out from this hotel and have to tell this is the nicest Hyatt place I've ever stayed! I guess there were having some problems when they just opened the hotel but now it looks they finally settle down and made everything right. The suite was very nice at room #441 and it has beautiful mountain view. Also liked kitchenette at the room. But it can't earn 5 stars from me cause of train sound was too loud and near by the hotel and somewhat thier breakfast seemed not so hot but barely warm. I remeber Hyatt place had better breakfast in general and seems like they trying to make it cheaper now. But yeah, with same or less price I'd rather stay here again than Marriott Boulder or other hotels in Boulder. read more

Great hotel in Boulder. I choose this place every time i am in town. The staff is professional and the hotel is very clean.

Our stay at the Hyatt was absolutely remarkable!! Susi and her staff were beyond friendly making sure we had everything our family needed. This was my families first experience at a Hyatt and there is no doubt in my mind we will be back. Our rooms were comfy, quiet and clean. No surrounding noises so we could sleep like babies!! Our kiddos love the pool and my hubby and i loves the spa. The breakfast has cage free eggs, natural sausage, bacon, waffles, oatmeal, orange juice, fruit, yogurt, breads and more! Oh my!! You can tell the staff really cares about mainting a high level of service and appearance at this location! We will be back!! Thank you for such a positive experience. read more

Hyatt Place Boulder - Hotels Near Me - Boulder, Colorado

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We stayed at the Hyatt for one evening and that was long enough. Cleanliness is a concern. The hotel room doors are filthy as was the sliding bathroom door located inside of the room. The parking garage is inconvenient and is an additional charge of $12 a day. The train siren is loud and prevented us from getting a good night's sleep. I left two items in the closet and have attempted to call several times and am unable to reach anyone. Finally after 5 attempts, I was able to get in touch with the general manager who told me that nothing has been turned in and that they can't enter the room to check the closet because it is occupied. At this point, I'm sure the items have been stolen as they aren't able to locate them. The staff and manager are rude and extremely unhelpful. read more

Stayed here 3 nights during a visit to Boulder. Facilities are clean, nice asthetics. Front desk staff was exceptionally nice- joined the FREE hyatt rewards program and was promptly upgraded to a nicer room and had our parking comped (otherwise must pay for separately). Free coffee and tea in the lobby, breakfast offered but we declined. Very easy short drive to many shopping and restaurant areas. Our room was clean, spacious, quiet. No complaints, would stay here again next time for sure. read more

This place is pretty nice and it was clean and overall a pleasant experience. Thing I didn't like was we were promised a certain room that we did not get it and it seems like they're using COVID-19 as an excuse to avoid doing things that could still be done. We were promised breakfast which could've been done but it seemed like they weren't interested and they gave us Some crappy roll in a plastic wrapper as a supposed substitute. They sent out some horrible bananas and apples as fruit for the breakfast that were basically inedible. read more

I've stayed here several times for business, but tonight, the hotel is hosting a large party with at least 20 guests, NONE wearing masks. I won't stay here in the future- if the safety of guests, ALL guests isn't important, I can't support this business. It's also LOUD and I cannot imagine I'll get any sleep- I've called to see if/when they'll be closing down the party, it's now 12:20am, and no one is answering any phones. Stay elsewhere if you want safety and a decent night's sleep! read more

This is a HUGE Thank you to the Hyatt in Boulder Colorado. However, I do not want to limit it to this location only. My family has been traveling throughout the US, this year. We have stayed in many of your Hyatt houses. The breakfasts, often we can find Many great healthy options to start our day. The staff, trained very well in customer service; especially because they appeared to be required to do A lot and thinly scheduled. The hotels have all been clean with very spacious rooms and suits. Thank you for being a great home away from home! read more

Quiet and clean !! Nice hotel ... friendly staff all around !! Convenient! Also instead of paying their $12 parking fee, I used meter parking across the street 7pm-9am is free after that is $1.25 an hour . I felt safe and comfortable read more

My husband and I stayed here for a few days, it was...ok. The staff were friendly and helpful the room was spacious and had a really nice view of the mountains. I am giving this place 3 stars because we heard a lot of noise in our room and the bed was really uncomfortable. When we stayed here there was a conference going on so we couldn't change rooms. The location was pretty good, within walking distance of a few earing locations and Barnes and Noble. read more

stayed here 3 nights end of Sept as I was in town for a band that I like. Easy check in. Great staff (Brittany was amazing each evening) Decent room service food and full liquor bar open till midnight. Parking is not easy as it's in bldg. next door which requires outdoors from parking to hotel.............but I wasn't there in winter, so It didn't bother me. Nice place read more

Update: On top of not having a room when we showed up for the reservation, to add insult to injury, about two weeks later a charge from Hyatt Place showed up on my credit card statement for the full cost of the room we didn't get! I had to call them to get it removed, and they did apologize. I don't know if it's just the Boulder location that's out-of-control and over-booking rooms without compensation, or the whole Hyatt chain. read more

Nice clean hotel . Much nicer then being in the crowds downtown . Train runs close by and did wake us up . Offers to go breakfast bags right now. Coffee shops within a half mile include Starbucks and Panera. Roadhouse depot next door has great patio and dining. read more

Kinda funny story looking back on it......From a person who travels weekly, Let's just say I had one of the most difficult travel days. It all started from going to the wrong airport, To the sky bus at the airport being MIA for 10 minutes and then going the wrong way when it picked everyone up lol, then our shuttle bus passing us with out stopping and having to be called to be told to come back. Then I get my car, but upon leaving they say that car can't be rented somethings wrong with it, I pick another car and realize I forgot my license.... then the manager lets me leave after spending time going over my million rentals I've had with them. Lol it could be worse, but life felt pretty frustrating at the time! SO NOW ABOUT CORRINE! I get to hotel and the doors locked, for some reason I can't figure out why this hotel it's not showing on my app, well it's because it's not a Hilton hotel LOL... Therefore I can't get in the hotel without calling them being that it's now 2:30 AM, I call Corrine three times and she keeps hanging up on me... But it's not her fault the phone kept dropping calls LOL, she runs to the door from the fourth floor LOL, and greets me with a really big smile and while I didn't want to be one of those people who talk about all the crazy things that happened in my day, I couldn't help but laugh about it a little bit. She made my experience absolutely amazing and gave me great tips to reflect on my day and to allow me to have a better one the next.... Her energy was uplifting and absolutely patient and positive. For someone who typically only stays at Hilton hotels, I must say this is the best service that I've had out of all my hotel experiences. Thank you for turning a night that almost had me in frustration tears was genuinely never happens... And tonight of reminding myself that it could be worse and it's not as bad as it seems. She was a life saver tonight! read more

Recently used points for an award stay here and was charged a $200 smoking fee. No one smoked in the room. Hotel refused to overturn the erroneous fee. Just blatant disregard without any evidence of smoking in the room. No reason for a fraudulent charge to remain on someone who travels 100+ nights a year. Never again at a Hyatt! read more

This convenient hotel is new, clean, comfortable, with on a well appointed lobby and spacious rooms. Melrose on duty Thursday night was especially helpful and created a fantastic customer experience by meeting a few special requests. read more

Have stayed here a few times before for just night, this visit is extended and will not stay again. They are charging for hot breakfast items via a beta test. They want our input. Seriously why would ANYONE want to pay for something that used to be free. Also the rooms are so noisy they offer ear plugs. The pillows are rock hard but they exchanged them for some softer ones. We scheduled later housekeeping service and they didn't clean the room during the window of time we were gone, now I'm in the lobby watching clerks sell people on the 'not-totally-free-anymore breakfast. It is laughable. read more

As a diamond member, I stay in more Hyatt Places than I'd wish on my worst enemy, but they are always reliable and a nice place to stay. This hotel is brand new and super clean, but the parking garage (which they charge you for) is a nightmare. With poor signage, we carried our luggage up multiple flights of stairs trying to get out and then it was a total treat to lug our suitcases through a blizzard to get inside (no way to access it from the hotel itself). I'm clearly a little bitter. However, the surrounding area is very nice and located next to a lot of stores, walkable to a few breweries and restaurants, but also an easy Uber to downtown Boulder! Everything nearby does close early (like 8pm, even the breweries and on weekends), so you will need to go downtown if you want to experience the nightlife or get a late dinner! read more

I have always stayed at Hyatt whenever I'm on business trips and have earned a Diamond status. I was just a bit disappointed that there is no free-parking at this place unlike all the other Hyatt hotels I have stayed at. I called the hotel to inquire about it and I guess it doesn't matter how many times I've chosen Hyatt over other hotels when I'm travelling, the person I spoke with doesn't seem to care. I'm a very loyal customer and if I feel that my business is appreciated at a certain place I would stick with them. I've been flying Delta for 10 years now to prove a point. But I don't know with Hyatt, I might just start looking around for a different hotel in the future. read more

Very nice, comfortable hotel. Stayed there 4 nights and really enjoyed our stay .... (though it seemed much pricier than it should have been). It was very easy to get around Boulder from there, but be aware that the Pearl St address doesn't mean that you are in the main "Pearl Street" area --- you're about a mile from there. The rooms are really good, staff is nice, and the included breakfast buffet is pretty hearty. The highlight? 7-8 pm complementary s'mores!! Ask for the fixins at the desk and take them out to the patio to roast your marshmallow on the [gas] fire pit. If you are too late, but there are prepped kits remaining behind the desk, you might be able to convince them to let you have a go anyways. Tip: there's a Whole Foods a block away that has an astounding array of prepared foods, along with staples, for stocking your fridge or gathering provisions for a hike. read more

Yep, that's right, 5 stars. I travel constantly, and I've stayed at all kinds of hotels - even stayed at a handful of Hyatt Places, but this one in particular is excellent. Very clean rooms, friendly staff, close to everything. read more

Sorry but the location is really really bad for a hotel. Train every freaking 2 hours making unbelievable noise. They shouldn't have built their hotel here or they should request removing that stupid train. Even though the train is historic it's literarly useless and annoying. I do respect historic stuff, but not an old train making incredibly loud noise every few hours disturbing the majority of the people here. You can put that hsitoric train in a musuem and i wont mind it. read more