This is conveniently located right across from a vaporetto water taxi stop. The island of Murano itself is very mellow. Beware that most restaurants close at 9 pm or so and the Hyatt is the only one that stays open late (10:30 pm). The breakfast here was really good. They offer a nice selection overall. They offer an assortment of pastries and other delicious items. It's definitely not your average continental breakfast offering. This was a good place for us to stay for one night. Just know it takes about 30 minutes on the vaporetto to get to the main island of Venice. If you're looking for a lively nightlife you'll need to plan accordingly and just know when the vaporetto's come and go. read more

I really liked my stay at the Hyatt Centric. It's right off the ferry stop and also right by the stop where you can get a private water taxi, which makes getting around very easy. I took a private boat to Murano when I arrived, but used the hotel's shuttle boat back to the airport. Both options were equally good quality, comfortable and easy. It's a bit far from the Lido and a bit of a haul from the main islands of Venice, but I enjoy the boat rides, so I didn't mind. And honestly, a comfortable, clean room is paramount for any stay. There's not much around as far as souvenirs or shopping if you're not looking for glassware. This is Murano, after all, and Murano is famous for its glass, so there is certainly plenty of that! I had dinner at the hotel restaurant at sunset along the canal and really enjoyed it. The portions are American-style big, and the limoncello is strong! I loved sitting there watching people walk their dogs and watching the ferries come in, with everyone getting on and off. It was a lovely way to experience a quieter side of Venice. My room was quiet, the water pressure was great, and the bed was comfortable. I didn't even touch the AC. All around, a good stay and I would absolutely come back. read more

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The bar area is small but cute. Mellow music playing while having a cocktail. The bartender was on his first day on the job and he made drinks like it was his first day bartending. He poured from a shot measuring cup but didn't fill the cup, that's not a true shot. The speciality drinks were tasty but again, the drinks did not always fill the glass. Presentation was bad on over half the drinks. We order a burger, and since they were out of buns, they substituted with french bread without asking. Not good, we sent it back. read more

Hyatt Centric - Hotels Near Me - Murano, VE

Conveniently located right at the varrispa stop, making it so easy to catch boats around Venice. The restaurant has plenty of seating right on the water, making it a great place to relax and have some drinks. They also have 3.50 EUR apperol spritz to go. They have nice bathroom amenities with a large bathtub, and the lotion smelt amazing. My room had thoughtful Globalist welcome gifts and a welcome note when I entered. So sweet. I got the 2 story suite, with the bed on the second floor and bathroom & sitting area on the first floor and found it was a little inconvenient, I'd just do a single floor next time. The breakfast buffet was pretty solid, with plenty of baked goods, proteins, veggies, juices, yogurts, and they even had some sparking wine. Though it was indoor under a covered patio so no water views. The gym situation was interesting and not my personal preference. It could be reserved by a guest for an hour block and it was exclusive to you. It was very well maintained but it was very dark inside and had just a couple cardio machines, a single muscle machine, but it did have men's and women's bathrooms and showers. They don't have euro adapters for loan, but they do sell them incase you forget yours for 20 euros. The housekeeping staff couldn't have been more friendly, they didn't say a word when walking by in the hallways. It was a 4.25 stay, I'd stay there again. read more

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I love Affogato's so this was a nice surprise of a twist on an affogato. Charcuterie board was beautiful and tasty. Not pictured, french fries with truffle mayo were amazing. read more

Hyatt Centric - In the out door bar area charcuterie board - Hotels Near Me - Murano, VE

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Worst experience at this hotel. Very bad service. They don't care at all. No room service

We loved our short stay at the Hyatt Centric in Murano. The hotel was beautiful and the staff was very friendly and helpful. When we got in at midnight, they were able to set up a private water taxi for the next morning. They also set up a complimentary shuttle to the airport upon checkout. Starting each morning with a short boat ride to the mainland of Venice was nice and great way to begin the day! The hotel was clean and well appointed. We loved all the Murano glass displays. The breakfast buffet was one of the best we've had, and we stay at lots of Hyatts. The restaurant was good for dinner, but there might be better places you could try around town. The amazing staff really made our stay well worth it! read more

For a more chill stay in Venice, I recommend staying on Murano. The island is famous for glass blowing and has fabulous studios. The Hyattcentric is a wonderfully modern and minimalistic property with a fantastic staff. The Museo Vaporetto stop directly in front, making it easy to get over to Venice for sightseeing if that's what you like. The restaurant at this property is really good. I hosted a dinner for clients and everyone raved about their meals. The bartender is awesome and very creative. This property is a keeper for me. read more

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Probably the worst Hyatt I've stayed at around the world. Unfortunately being American was an issue for several staff members at this hotel and the surrounding restaurant's & grocery store. We arrived around 8pm after a long travel day to get there. We paid for a water taxi that dropped us off down the block a bit and we navigated our way with our luggage to our hotel. After waiting for a long time to finally check in (they had a real estate conference happening at the same time, so they took priority). we were notified that all of the water taxis would be on strike the following day. We were surprised, but just so happy to get to our hotel room and drop off our bags. We had the 2 story junior suite which was mediocre at best. Stains all over the walls, run down furniture, No blankets on the beds, just a sheet. When we pulled the blanket from the closet it had blood or some other bodily fluid on it. Once settled we went to the bar to order drinks & a few pizzas. When the front desk was empty, I decided to go over to get a map and see what we could do the next few days & better understand what the strike meant. The front desk clerk informed me that the strike was due to Americans coming to Italy & Jeff Besos upcoming wedding (which didn't happen for another week after we left), which I knew nothing about. This immediately ruined our next four nights at this hotel. I've never felt more unwelcome and wanted to leave a place as bad as I wanted to leave this hotel. We not only felt it in the hotel, but we felt it on the island of Murano. We would get seated in restaurants, but we're ignored for almost an hour before even getting a drink order. They would treat other hotel guests better in the morning at breakfast, then they treated Americans. We were not the only ones that felt this way. We met a lovely family who works for a very large company and she travels the world as well. She was also surprised by the service and very clear message that we were not welcome. Luckily, I was able to visit other parts of Italy during this trip and had an amazing experience. I would think long and hard before staying at this hotel. Side note: the bartender was great and kind but I found it funny that he asked every person who ordered a drink to go at the bar if they wanted to leave a tip. He made several people uncomfortable. The pizza was good at the bar but the restaurant breakfast was horrible. We did the buffet and it was nearly impossible to order a coffee. By the second day my kids went over and helped themselves to bottle water since service was minimal for us. The food was also very expensive in the restaurant. read more

I had booked a "superior" room for my anniversary. We're were to stay at the Hyatt for 3 nights and then take a cruise. That room ended up being the ugliest room I've stayed at in on years. See the photos of the black mold on the ceiling along with the weird stains. Also see our"view" of a brick wall and construction site. On top of these rather major issues, both of the tea cups had old tea stains on the outside that came off when I washed them and one had old lipstick. Stains also on lampshades and chairs. But the shower was very good and was a nice surprise. Silver was coming off the hand fixture but the wand worked well. In our sad little room it was a nice surprise. Walk in shower with rain style flow from ceiling as well as a wand. No tissues though which was weird. Also only 1 bar of soap. Unlike the other reviews I found the staff to be helpful and pleasant. Also, the location is good as long as you don't mind a little hassle getting to Murano. The complimentary shuttle the hotel offered is great if your plane comes in during operating hours- our plane came in very late. Alilaguna and 4.2 and 4.1 boats pick up right outside. However, it's 11 euro, not the 9 the hotel told me, to pay for the Alilaguna on board. But it's a great way to get around. I feel like we got the worst room in the place- I hope we did. I hope there isn't a worse room. I wish they'd asked for more money to bump us to a better room. I would have paid up. Must also mention how dark the corridor was. My husband tripped. We looked for switches- no joy. Do not stay in room 147. Ask for some kind of view. It's pretty claustrophobic with out one. read more

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I admit I was not fond of our construction view, and I was surprised that some rooms were on the first level. We were there on a guided tour of Italy and only had to stay here 2 nights. I liked that we were RIGHT off the water. The room was clean but small, and not very many towels. We Americans apparently LOVE our towels, cause when I asked for more the guy asked 'how many'?? We love towels in hotels bc we don't have to wash them! I don't know if this is specific to Italy or Europe, but our key card plugged into the wall for electricity! There was a slot on the wall where we had to keep a card in to keep the lights on. No one told us this! Wonder if other hotels do this. The private dining room for our tour was nice, and the breakfast was delish, lots of variety. we took advantage of a BOGO drink special at the bar in the lobby. The waiter even helped us out when we paid cash but our bill was charged anyway. The staff was civil, not 'warm' but not 'cold' either. Our 2nd night we ate in the restaurant, as by 8pm in that area almost nothing is open. We already ate in nearby Osteria Duomo (check out that review soon) and we had a VERY early day the next day. Service was slow but the food was good: Burrata cheese with tomatoes and anchovy, amuse bouche bread and chicken salad, filet steak and veggies. read more

Hyatt Centric - Lobby - Hotels Near Me - Murano, VE

Im shocked at the negative reviews on this hotel. I had a wonderful time and my room was really modern, clean and updated. The front desk staff were very attentive, they showed you how to get around using maps, advised on the ferry schedules ( of which the stop was just right in front of the hotel) The ferry to the airport arrives every hour and it's just approximately a 20 minute trip. They brought 2 bottles of water to my room everyday because of my membership. I've had this membership for a while and that has never happened at any other location. My beef is not with the hotel. In general the need for a boat or ferry in Venice was kind of stressful for me so it's not a Hyatt problem but a Venice problem. By the way the hotel is located in Murano and on the third day, I just did everything within Muran. Visited the glass factories, had nice pastas , no need for a boat or anything and it's a very beautiful mini-city and a little more laid back and clean. read more

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Excellent launch pad for your adventures around Murano and Venice. With the shuttle boats stopping just steps from the front door to the spotless environment. The rooms were up to date and the Turkish bath was a pleasant rejuvenation station! What a gem! read more

Hyatt Centric - Brick wall - Hotels Near Me - Murano, VE

We booked this hotel for a short get away from Cortona, Tuscany, Italy so we could experience Venice, Italy. From the minute we entered this hotel, everything and everyone on staff were first class. The hotel decor is beautiful, modern, very clean and well appointed. The front desk staff were all very cordial, pleasant, and professional! They eagerly volunteered to assist us with everything from where to have lunch to water taxi transportation. After touring Venice all day, we returned to the hotel and enjoyed a spectacular dinner in their beautiful dining room. The waiters were attentive, courteous, and professional. The Assistant Banqueting Manager, Sabrin Trabelsi, was the absolute best thing about the entire visit to Venice. She was truly amazing, thoughtful, courteous but very uplifting and loads of fun! We have never encountered a manager with such passion for her job and for taking care of her staff with a true sense of respect and compassion. The rooms were very comfortable, modern in design, and were exemplary of efficiency. We can't say enough about this hotel, the staff, or that awesome attitude that was indicative of every member of the staff there! We offer our highest recommendation for this hotel for anyone thinking of visiting Venice! Promote Sabrin!!! She is a born leader who represents herself and the Hyatt Hotel chain exceptionally well! None better! read more

This place is very far from Venice and is hard to get to at the best of times. A 30-minute water bus each way to Venice. Don't waste your time and money and ruin your vacation staying here. To make matters worse the night I booked there was a water bus strike and the only way to get there was a water Taxi for 90 Euro each way. Totally unreasonable. I asked to cancel and they charged me 300 Euro for not staying there and not being able to get there due to the strike. Terrible customer service and they were very rude to me. read more

I don't really understand the bad reviews, everyone was super nice to us, we didn't have any issues. Nice, quiet location and they have a free water taxi service to and from hotel (you just have to book it like a day in advance, I would advise calling before if you're trying to get from the train station or airport, we didn't know they offered this service until after we got here). They also sent us a bottle of Prosecco on arrival for our anniversary, and our room was really clean, modern and very nice. Believe me, my husband is a NEAT FREAK and he was super impressed. Anytime we needed something from housekeeping, they brought it to us within minutes. We had a construction view but that didn't bother us at all. They have a daily breakfast, which is really good, nice selection! Our last night here, we had dinner at the hotel restaurant and it was great! Overall very happy we stayed here. read more

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We enjoyed our stay at the Hyatt Centric in Murano. The hotel is very nice and well maintained (except for the couch in the sitting area of our junior suite, which was falling apart). Don't expect much of a view from your room because the hotel was built inside the shell of another building. The staff was friendly and very helpful. The restaurant was okay for dinner, but there are other restaurants in the area that might be a little better. We would definitly stay here again. read more

Worst Hyatt location I've ever experienced. The front desk staff is terribly rude, they do not know what they are doing. I stay at Hyatt hotels about 100 nights per year. I will never and will make sure that anyone that I know, never stays at this location. Absolutely awful. read more

Writing this review from our stay back in October 16th, 2019. Times like these make me really appreciate the wonderful experience me and my fiancé had when we stayed in Murano Island at the Hyatt Centric. A special shoutout to Fabiola Amadi and the rest of the front office, who coordinated our transportation to the island and our local tours at no extra costs. I informed her and the front that I would be proposing to my then girlfriend and they made sure to provide every request and who to contact as far as touring and events. After waiting for an extra hour for our room to be ready, we received a free upgrade to their 2nd floor master suite. By far the most luxurious and heart felt experience. My fiancé and I can't wait for another opportunity to visit and pray for Italy's recovery! read more

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Highly recommend the service at this Hyatt. More specifically, Stan - the best bartender in Venice. Please do yourself a favor and take the spritz master class while you stay. It is an amazing experience and you will leave with the knowledge on how to make many different kinds of spritz and more drinks than you can finish in a sitting. 10/10 read more

Really nice property near Venice, Italy but that is the end of the good news. Front desk staff is incredibly impolite, unprofessional and another example of why the U.S. treats visitors far better than any country in Europe. The front desk staff at this hotel made us feel as if we were doing them a favor by staying here. I will never recommend this establishment and it's a reason why we generally always stay at Marriott properties. Do NOT stay here. read more