I love Hy-Vee. I really do. I live right next to it and that's my one stop shop for everything. And I LOVE their fuel saver rewards.
But their gas pumps SUCK. I don't know what company provides their gas pumps, but their literally the most frustrating object on planet earth for three reasons.
1. They have WAY too many promps and questions on the screen. I don't know how they manage to overcomplicate the card swipe and fuel selection process, but they do. They DO NOT operate like any other gas station pump and their process is completely backwards.
2. The screen freezes up ALL the time. I don't care if it's winter or summer, half the time I go to a pump where the screen freezes and I have to restart the payment and fuel selection process.
3. Their card readers DO NOT work. Like, ever. Most often it takes me 5-8 swipes and a handful of times restarting the payment and fuel selection process over. And that's just to get my credit card to swipe. Then when I get to swiping the fuel saver card that works only half the time too. It DOES NOT matter which pump I go to either. And no, it's not a problem with my cards because every other gas station I've ever swiped my card at reads just fine. I've literally changed pumps 2-3 times in one visit just to find one that works.
Needless to say, I've started just walking inside to prepay for my gas and use my fuel saver. If it wasn't for fuel saver rewards I would NOT go to this gas station. Ever. I can't speak to convenience of everything inside the building. All I know is their gas pumps are absolute trash. read more