There's no B&Q or Homebase in Colwyn Bay so unless you fancy a trip over to Llandudno then Stermat…read moreis your best bet for DIY supplies. This is a huge shop spread over two floors and sells pretty much anything you need, although you may need to spend some time searching to find it. Prices are pretty reasonable although parking can be a bit awkward as there's no car park and limited on street parking in the area.

The one star rating is just for the stock they sell. As for the staff and their rudeness and…read morehorrible attitude towards customers is absolutely disgusting. I can't find a website or customer complaints phone number. I was in there today only because b&q didn't have what I wanted and the little blonde member of staff was so horrible to me when I asked for help, another customer helped me in the end as he heard the way she spoke to me. Something needs to be done about the staff in there. I have worked in shops myself and if I spoke and treated customers like they do I would have been sacked.

The Bath Store had a huge range of baths, showers, toilets, hand basins and fittings for bath…read morerooms. We went into the shop having seen a particular bath on the website, the staff could see we had a made a choice and showed us the bath we asked to see. We were then asked questions to make the decisions for our purchase, for example what type of taps, and whether we wanted a plug and chain. I did not feel any pressure or hard sell, though the staff member was very thorough in ensuring we had everything we wanted and needed. We ordered Friday afternoon and delivery was promised for the following Wednesday which seemed to be very efficient. The show room seemed to be very well laid out with plenty of choice.

Really good quality products, we bought quite a few items off them this year, the quality was…read morefantastic and the price was great, the staff were helpful and friendly. Would definitely go back.

The B&Q Superstore on Caernarfon Road is popular for a myriad of reasons. For starters, as the…read moretitle suggests, it is very big. Almost every single DIY related product that you can imagine is stocked here. On top of this, the staff are always friendly and keen to please. On a rare occasion that I was not able to find the product that I required, an extremely friendly man called Alun went and checked in the stock room; lo and behold, the product was there, hidden underneath some old Christmas trees. The parking is ample, even on the weekends. A word of warning, Caernarfon road can get busy especially at weekends.

The only downside is that they close at lunch time on Saturday, which often results in a mad dash…read moreinto town in the middle of a DIY project. They generally have products in stock, and they deliver without quibbling, at very reasonable rates, especially if you are not in a hurry for the product and they are passing.

I hired Tony Mottram in March 2024, for a bathroom renovation and paid £9,915. The work was left…read moreincomplete, and I had to take him to Prestatyn Justice Centre - Small Claims court due to a leaking shower tray, broken toilet flush, leaking toilet, badly siliconed areas, permanent marker on the cupboard fronts, etc. It is a mess. He could have rectified any of this, but chose to completely ignore me for the best part of a year. On 20 Aug 2025, the judge ordered him to repay me £4,487.59, but he has failed to pay by the legal deadline, and I am now forced to escalate to High Court enforcement as he clearly thinks he is exempt from adhering to the law. I also question whether he is genuinely VAT registered (no VAT shown on my quote) or insured (no legal support at court). In my opinion, he appears to be operating on a shoestring, which should concern vulnerable customers who may not have the means to fight him legally when it all goes wrong. Other individuals have contacted me since I started building my claim with similar experiences to mine. He claims someone is leaving bad reviews maliciously when they are inevitably left and gets them removed, but understand these are real reviews and it's important everyone knows what they are dealing with if they engage him. I have the full court file with pictures if anyone wants to contact me to review. hazelwarhurst@btinternet.com I have reported him to Trading Standards.

We needed a complete renovation of our bathroom. It was old, very tired looking and had issues with…read moredrainage. We instructed Tony to design and fit a new bathroom earlier this year. His attention to detail was exceptional. We had to wait for him to start the work as he was fully booked but can honestly say it was well worth the wait. During the course of the works he discovered the cause of a number of ongoing issues that we were experiencing and rectified them expertly. He listened to our requirements and advised us as to the best way forward and we are certainly glad we took his advice. He is very knowledgeable and his advice was invaluable. His tiling is immaculate. We had a new shower unit with insert tiled shelf, wall fitted toilet with insert tiled shelving above. Washbasin with storage unit, illuminated bathroom mirror, a wall mounted storage unit, new extractor fan and ceiling lighting. We also had new flooring fitted. The finish was excellent on all aspects of his work. Any queries we had were answered. There was a small problem with the valve on the shower which wasn't down to Tony but a fault with the valve. Tony replaced it and ensured we were happy with the end result on all the work he had done. We are absolutely delighted with our new bathroom and have had some lovely compliments about it. Tony proved to be a very hard worker, thorough in his attention to detail and we would highly recommend him. Any further work we have we will definitively contact him again. On a lighter note, he appreciates plenty of coffee! Mike and Andrea C

The hardware shop in Caernarfon is impressive. It spans three floors and sells almost everything…read more(including the kitchen sink), and at great prices for a dedicated hardware shop. As you enter, you're faced with seasonal specials - such as Christmas decorations at the moment, or one-off special offers. Then there's a staircase upwards and one downwards. Upstairs is the real hardware - the tools of all kinds, car accessories, arts and crafts supplies, and pet accessories, which include a huge array of dog foods, treats, toys, bedding, medicines and an assortment of other pets' accessories, such as cat food and toys and even bird cages. Downstairs is the household section, with a wide range of kitchen accessories and other homeware items, such as lamps, cushions, mirrors, and so on. Also on this floor is a door leading downstairs again to the painting and decorating area of the shop. Here there is every type of paint and varnish in a wide range of sizes. There isn't any wallpaper but still a very good selection of home interior design products.

This really is the one stop shop for baking/cake goods. Perfect for those who love to bake, you…read morewill find most things here: utensils, cake/biscuit tins, cake boxes and a huge range of sugarpaste and colours amongst other things. When I was making a cake I found everything I needed, and the guy who works there offered to order anything I needed if they didn't have it. Friendly service and huge range, beats the big supermarkets by a mile. Highly recommend this place.