extremely helpful ,great advice ,served with a smile n manners ,great family run hardware shop…read more,well stocked and if product that you require not in ,ordered for you with a speedy delivery cant fault the shop or owners

Regarding the Valley Branch - What a great shop, selling everything from a pin to an elephant it…read moreis all the more a shame that, with the exception of the young "Saturday" staff who are very pleasant, during the week, the shop is staffed by rude, unwelcoming people with no customer service skills. Since moving to the island a few months ago, we have visited the shop on a number of occasions and always the staff are "stand offish" or downright rude, no cheery welcomes are found here and god forbid that you should ask a question. The staff at the tills are no better the only word spoken to customers appears to be "next" without the usual "please" and as customers leave having purchased their goods, I have never heard a thank you, have a nice day, or any other pleasantries spoken to any customer. On our visit yesterday, my husband approached a member of staff and very politely asked the location of an item, the female staff member who was seemingly checking stock, did look up, but with an expression on her face that could have soured milk, pointed with her pen and said, "there", put her head back down and that was the end of the exchange. I was enraged, my husband however took a more philosophical view, he pointed out that he pitied the woman going through life with such an attitude and joyless countenance. Did we feel valued as customers? Certainly not! The service from staff is poor and wholly unacceptable.

This is our family's favorite shop, a reason in itself for visiting Anglesey. We find stuff here…read morefrom tools to pot plants and China that we don't find in Manchester. Good value and I've always found the staff very helpful. Always part of our Anglesey visit.

The interior of the store is a bit grubby but that is generally to be expected among DIY…read morewarehouses. There is a large range of items for home and garden, and while many of the items stocked are similar if not identical to what B&Q has to offer across the road, there are also some more exclusive products which make this store worth a look.

Half the store is closed off, nothing is in the correct aisle, and they seem to be diamantling all…read morethe shelving as if they're shutting up shop.

There's no B&Q or Homebase in Colwyn Bay so unless you fancy a trip over to Llandudno then Stermat…read moreis your best bet for DIY supplies. This is a huge shop spread over two floors and sells pretty much anything you need, although you may need to spend some time searching to find it. Prices are pretty reasonable although parking can be a bit awkward as there's no car park and limited on street parking in the area.

The one star rating is just for the stock they sell. As for the staff and their rudeness and…read morehorrible attitude towards customers is absolutely disgusting. I can't find a website or customer complaints phone number. I was in there today only because b&q didn't have what I wanted and the little blonde member of staff was so horrible to me when I asked for help, another customer helped me in the end as he heard the way she spoke to me. Something needs to be done about the staff in there. I have worked in shops myself and if I spoke and treated customers like they do I would have been sacked.

Old, well established business, that treats its customers with care and respect. I have nothing but…read morepraise for the way they have gone out of their way to help me with even the smallest order that many would find too much trouble. I cannot recommend W & W highly enough 11/10*********** John Eaton, St Martins, Shropshire

Wonderful shop, wonderful staff. If they haven't got it it's not worth having!!read more

This is an excellent shop; the staff are knowledgeable, friendly and helpful and the variety of…read morestock is awesome. Upstairs in the homewear department you will find top quality, beautiful items at very reasonable prices. Pop in, you won't regret it.

Hate B&Q you''l just love this place its the real thing a proper hardware shop that is still…read morethriving because it sells what people want with good humour and helpful hints. I would be very surprised if they don't have what you want it even has that authentic "hardware shop" smell a mix of firelighters with compost!!

With the credit crunch continuing to bite it's no wonder that Home Bargains are going strong. The…read moreBangor store is one of three new branches to open in North West Wales recently, along with Rhyl and Llangefni. It seems that they have bought a job lot of old Kwik Save stores as like quite a few of the others this shop is located in the an Kwik Save. For the uninitiated Home Bargains sell various household products at bargain prices. The range includes food and drink, cleaning materials, toiletries, toys, soft furnishings and kitchen equipment but you really need to visit to get a better idea. Some items come and go very quickly. For example they recently had packets of McVities mini digestives for 10p which had an rrp of 49p. These disappeared more or less overnight. However they also have permanent product lines. I wouldn't dream of going anywhere else for toilet rolls, toothpaste, deodorant or microwave rice amongst others. This store is handily located on Caernarfon Road (it's not far from Matalan) and has a more than adequate carpark. It's a big store for a Home Bargains and has wide aisles so it's easy to get round. The product line is much the same as other branches but because of it's size it's well stocked. If you've never been to a Home Bargains give it a go, I guarantee you won't be disappointed.

Being tight as I am, I'm a big fan of the Home Bargains chain of stores. Rarely do you find…read moreanything cheaper elsewhere that you do in Home Bargains and often, even when you think you've gotten a good deal from somewhere such as Poundland, you find the item in Home Bargains for 79p or even less. I'm amazed that they can sell products so cheaply. The Bangor store opening recently is brilliant because before that I had to travel 30 miles or so to Llandudno to visit one. The Bangor store is a good size, which is pleasing, but it's still full to the brim with items for sale. I last went in there today and they had lots of new lines in, which is always a good thing. Some baskets are in there for £2.99, which seems a bargain as they're a good size and they look good quality. They had their usual arrangement of sweets, followed by toiletries, then gifts for him and for her - which make ideal Christmas presents for teenage girls and boys, as well as adults, then the toys. They had a variety of nightwear and baby items, and medicines, then cleaning products, and then the bottom half is concentrated on foods and drinks, whilst the top half is divided into household goods such as baking equipment, rugs and pictures, with some more toys and games at the very top. The Bangor store seems very well organised and the shelves are always fully stocked. It also seems to be in a prime location - not too close to Bangor city centre, but definitely not too far a walk, and worth the bus fare anyway.

The B&Q Superstore on Caernarfon Road is popular for a myriad of reasons. For starters, as the…read moretitle suggests, it is very big. Almost every single DIY related product that you can imagine is stocked here. On top of this, the staff are always friendly and keen to please. On a rare occasion that I was not able to find the product that I required, an extremely friendly man called Alun went and checked in the stock room; lo and behold, the product was there, hidden underneath some old Christmas trees. The parking is ample, even on the weekends. A word of warning, Caernarfon road can get busy especially at weekends.