extremely helpful ,great advice ,served with a smile n manners ,great family run hardware shop…read more,well stocked and if product that you require not in ,ordered for you with a speedy delivery cant fault the shop or owners

Regarding the Valley Branch - What a great shop, selling everything from a pin to an elephant it…read moreis all the more a shame that, with the exception of the young "Saturday" staff who are very pleasant, during the week, the shop is staffed by rude, unwelcoming people with no customer service skills. Since moving to the island a few months ago, we have visited the shop on a number of occasions and always the staff are "stand offish" or downright rude, no cheery welcomes are found here and god forbid that you should ask a question. The staff at the tills are no better the only word spoken to customers appears to be "next" without the usual "please" and as customers leave having purchased their goods, I have never heard a thank you, have a nice day, or any other pleasantries spoken to any customer. On our visit yesterday, my husband approached a member of staff and very politely asked the location of an item, the female staff member who was seemingly checking stock, did look up, but with an expression on her face that could have soured milk, pointed with her pen and said, "there", put her head back down and that was the end of the exchange. I was enraged, my husband however took a more philosophical view, he pointed out that he pitied the woman going through life with such an attitude and joyless countenance. Did we feel valued as customers? Certainly not! The service from staff is poor and wholly unacceptable.

This is our family's favorite shop, a reason in itself for visiting Anglesey. We find stuff here…read morefrom tools to pot plants and China that we don't find in Manchester. Good value and I've always found the staff very helpful. Always part of our Anglesey visit.

Wonderful shop, wonderful staff. If they haven't got it it's not worth having!!read more

The B&Q Superstore on Caernarfon Road is popular for a myriad of reasons. For starters, as the…read moretitle suggests, it is very big. Almost every single DIY related product that you can imagine is stocked here. On top of this, the staff are always friendly and keen to please. On a rare occasion that I was not able to find the product that I required, an extremely friendly man called Alun went and checked in the stock room; lo and behold, the product was there, hidden underneath some old Christmas trees. The parking is ample, even on the weekends. A word of warning, Caernarfon road can get busy especially at weekends.

Old, well established business, that treats its customers with care and respect. I have nothing but…read morepraise for the way they have gone out of their way to help me with even the smallest order that many would find too much trouble. I cannot recommend W & W highly enough 11/10*********** John Eaton, St Martins, Shropshire

The interior of the store is a bit grubby but that is generally to be expected among DIY…read morewarehouses. There is a large range of items for home and garden, and while many of the items stocked are similar if not identical to what B&Q has to offer across the road, there are also some more exclusive products which make this store worth a look.

Half the store is closed off, nothing is in the correct aisle, and they seem to be diamantling all…read morethe shelving as if they're shutting up shop.