Absolutely not. Poor customer service, updates on your vehicle are non existent, and that's IF you…read morecan get someone to answer the phone. The lack of knowledge of the credit lines they offer on their webpage is concerning. Workmanship has yet to be seen, since being told we'd have our vehicle back in a week, we're two weeks past due.

I've been going here for a while now, and they've always been great to work with. Super honest,…read morewhich is hard to find in a mechanic these days. I brought my car in once thinking something was wrong, and they actually fixed it for free instead of trying to sell me something I didn't need. That kind of honesty goes a long way! They handle everything from quick oil changes to major repairs, and they're usually pretty fast. Prices are fair, the people are friendly, and I always leave feeling like my car's in good hands. Definitely a place you can trust!

1 star only because zero isn't possible…read more If you want a mechanic to mess up your car for free, this is the perfect place! I have a battery drain and it USED to die after around 2-3 days. Took it to the shop, they said 3-4 days for diagnostics, etc. My partner called on day 3 and asked how the work was coming along and they hadn't even TOUCHED my vehicle. He called back the next day and asked the same thing - AT WHICH POINT THEY HUNG UP ON HIM. The best part of this whole thing is another staff member called back an hour after they hung up on him and said they had been working on it for three days, that they popped all the fuses and did everything they could for my car, etc. Now my car will die within a day of not driving it. So, if you ACTUALLY want your car fixed, go somewhere else. Pretty sure a mentally deficient chimp could've done a better job. Thanks.

This shop wasted over two months of my time and proved they have no idea what they're doing…read more After my accident, my truck sat in their shop for more than two months with little to no progress. During that time, I and a representative from Caliber Collision had to hunt down parts ourselves. That is NOT the customer's job. It is literally what this shop is paid to do. Their failure to handle basic responsibilities is unacceptable. After dragging their feet for months, they finally installed the parts--only to then "discover" that my truck had frame damage because they couldn't align it. That should have been caught at the very beginning. Any competent shop would have identified that during the initial inspection. The fact that they missed something that serious shows pure negligence and lack of professionalism. Because of their incompetence, my truck is now totaled. Two months wasted. Countless phone calls. Stress. No accountability. No urgency. No proper communication. This could have been avoided if they had done their job correctly from day one. Instead, they delayed, mismanaged the repair, and left me with a totaled vehicle and zero trust in their abilities. If you care about your vehicle, your time, or your sanity, do not bring your car here. This shop is disorganized, irresponsible, and clearly unqualified to handle serious repairs. Worst experience I've ever had with a repair shop.

Used Frank's mobile repair for the first time for an oil change and brake issue. They were super…read morequick to get out to me and get the repairs done, even in the extreme heat. Also very helpful when my warranty company needed additional invoices. The price was also a good value. Will definitely use their services again if needed!

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

Black owned business, you are in and out 10 minutes if that. Owner is very respectful and…read moreknowledgeable. I would never go to Rush Chevy in Elgin again.

I heard about M N R Customs by word of mouth while I was at Autozone. I just moved here about a…read moreyear ago. About two months ago I took my car to Firestone because I had an engine light on. It was diagnosed as a catalytic converter issue. Ok. They replaced it and also replaced all 6 plugs. Ok. Try also replaced the O2 sensor and put some engine cleaner in. OK. I got the car back and the second I turn it on there are 2 brand new noises and new cylinder misfire code. Also the odometer readout was dimming to black and then reappearing. So I ask them to check out what they did wrong. They said it was due to buildup on the cylinders and the dealer needed to fix it. NO WAY. This just happened. I also took it to Christian Brothers and they did a sensor test and told me my engine was one of the lemons that Buick put in their Enclaves. So I decided to change the plugs myself and went to Autozone to get the where someone said call Mike at M N R. So I did. He comes out. Roots around in my car for about 10 minutes and then fixes one of the noises immediately and for free. Then he says we have to likely replace a gasket. He gives me a quote for that and a coil and plug replacement. So he comes back out with all the parts based on my vehicle and starts redoing their work and basically retracing their steps. We are doing all this work in my driveway so I can see it happening. He pulls the manifold off and shows me the gasket that was crimped and clearly put on incorrectly. He also said there was buildup under the gasket which he meticulously cleaned off. The one plug he checked looked new and it was AC Delco so we thought we were good with all 6 plugs. He checked the coils and saw that they needed replacing. So he does that. We turn the car back on and it's slightly better but still misfiring. He goes back in and says he wants to check something. He pulls the coil off the Cylinder 1 plug and takes a picture (its nearly impossible to see inside there). He says he sees the problem. The plug was blown and there was porcelain cracked off. This also made it hard to get out of there. He spent about 30 minutes working that plug out of there. He replaced the plug and the car runs perfectly. Between Firestone, who turned my car into junk in the first place, and Christian Brothers who did not diagnose the issue I spent $1600+ I can't say enough about Mike. I'm grateful he took the time to figure this out for me. If I do have an issue again I know I can trust him and his skills.

New to the area and know absolutely nothing about cars. When my car basically just stopped working…read moreat a busy red light I freaked out and googled the nearest autozone to see if they could point me in the right direction. While in there they directed me to a gentleman named Mike. He offered to come out and take a look. After checking things out, we went on a short drive. He told me what he thought it was and what it might be. Showed me how to fix the problem of it happened again and gave me an estimate if I needed to replace the part. I told he all the work I had done before moving here and he correlated that to why I was having problems. I truly appreciated his help and honesty about everything. He didn't charge me a thing but I wish I could've given him something! In return I'll just call them next time I'm having issues instead of going elsewhere!

DO NOT have any major repairs to your vehicle at this location. The mechanics were not able to…read moredetermine the exact issue, charged a fortune to repair, only to discover more/worse issues that were not there prior to their erroneous diagnosis. Another mechanic came to the garage to claim it needed another exorbitant amount of money to repair a different diagnosis to the problem. I am not a rich person, and this has made a profound impact on my bank account/ability to exist. Deeply disappointed.

They got me in for an oil change on a Saturday! I didn't have an appointment so I was expecting to…read moresit there all day and they had me out the door with in an hour! I was also expecting to pay around $150 since that's how much it was the last oil change I had done on my car but it was less than $100, very impressed and will be back

Amazing customer service. Took my old Soul in thinking the shocks needed replacing. Robin drove…read morethe car & inspected it and assured me that the shocks were still working well. Didn't try to upsell or gouge me. Amazing to find an honest mechanic. Thank you

I highly recommend XDJ…read more They have been nothing but patient, honest, and great to me. I have now been back 4 times with my aging car, but they have worked through each of the new problems with me; completing thorough diagnostics, explaining the steps of those diagnostics, and fixing each new problem as it comes up. I appreciate a company that is willing to make the steps clear to me and have open communication through the process. I appreciate so much that they don't treat me like I know nothing. I have never felt belittled or taken advantage of as a woman getting repairs done. (Obviously has happened elsewhere) I trust them with my cars and will recommend them to anyone I know in the area.