Terrible customer service and no active website. Really stuck in a time warp…read more Just not pleasant to visit the place either What could improve? everything

¡CUIDADO! Sandra…read moreZepeda demuestra un comportamiento deshonesto como vendedora. * No informa sobre todas las opciones de puertas. En mi caso, afirmó que solo tenían puertas sólidas (las más caras) y nunca mencionó alternativas más económicas si estaba dispuesto a esperar. La puerta más cara que pagué costó $273.25, y nunca se me ofreció una opción más accesible. * Con las bisagras aplica la misma estrategia: solo cotiza las más costosas sin dar opción a otras. Pagué $25 por cada bisagra, y este costo no fue desglosado en la cotización. * No desglosa los precios, sino que presenta una cotización general sin especificaciones. * No entrega un recibo detallado; simplemente le indicará que lo recoja en caja sin ninguna aclaración. Al intentar resolver la situación con el gerente Adrián, quedó claro que su postura respalda este comportamiento deshonesto, ya que absolutamente ninguna resolución fue ofrecida. En lugar de brindar una solución, me insultó insinuando que no sabía quién de las dos decía la verdad, refiriéndose a la vendedora y a mí. No tuvo siquiera la consideración de ofrecerme un reembolso, aun cuando mi ÚNICO INTERÉS ERA DEVOLVER LAS BISAGRAS. Dado el comportamiento ilícito de esta empresa, me veré obligada a reportarlos por estas prácticas fraudulentas al Departamento de Regulación Comercial y Profesional de Florida (DBPR) al 1 (850) 487-1395 y a Miami-Dade Consumer Protection al +1 (786) 469-2333.

From measuring to permits and final instillation. I would highly recommend ASP Windows & Doors for…read moreImpact Glass doors and windows. Communication with the team was excellent every step of the way and they gave us daily updates on scheduling. The install team went out of their way to make sure every detail was taken care of and protected our furnishings. Our new doors were installed and look great. Looking forward to having impact windows installed next with ASP. Highly professional and a pleasure to work with.

Called ASP to do a door install, and they said someone would come to measure my door and explain…read morethe process, and that it would take about 45 minutes. The gentleman that came over, got off his car with a laptop and no measuring tape. He spent 45 minutes showing me pictures of the owner, his family, and their business. He also schooled me on google and yelp reviews. After about 40 minutes gave me a quote without measuring my door. When I asked him how come it was so high he said that because I'm only doing one door their crew would be losing time to the company as the crew could be at another property installing more than just a door. They wasted 45 Minutes of my time trying to sell me their company. When I called ASP I had already done my due diligence and read reviews, they shouldn't have wasted my time.

Perfect installation and great customer service. I recommend Mr Door Man to anyone looking for an…read moreexperienced door company

I had a broken garage door. They told me it needed to be replaced. $3800. I received a few more…read morequotes, all lower. When I mentioned a $3000 quote they immediately matched that price. The last company that came for an estimate told me the door was fine, I just needed new equipment for it. $1000. Done. Be wary of overpriced quotes.

I called and Mario was very receptive with same day installation of a TV mount for a 75 inch TV in…read morethe Fort Lauderdale area. Took him a total of about 40 minutes to install the mount and TV. Exceptional service and quality work. Would highly recommend to anyone looking to get a TV mounted to their wall.

Mario is amazing! He follows through on his commitments and treats your home with respect. This…read morekind of service just doesn't happen in Hialeah/Miami. I've been through multiple handymen in the last SIX months trying to get this job completed. Mario is the only one who followed through. He did EXACTLY what he said he would do and within the EXACT timeframe we discussed. He custom built a 10' x 4' enclosure for my washer and dryer in the back of my house. It looks great and is very functional. Mario thought of all the details and asked me the right questions to ensure he exceeded my expectations. He speaks perfect English and Spanish! Although, he'll tell you otherwise. Lol! If you're tired of the bullshit, run around and shoddy work that plagues Hialeah and Miami, call Pronto handyman! He will exceed your expectations. Thank you again Mario!

Excellent team! Great communication throughout the whole process, got the job done! I would highly…read morerecommend this business

I had Prime Window and Door replace two of my sliding glass doors into impact French doors and also…read morereplace two windows into a 4 panel sliding glass door and they definitely delivered. Robert and Frank were extremely easy to work with, professional and most of all reliable. They communicated with me through all the steps and did an amazing job! Good and honest work is hard to come by so I 100 percent recommend them. Thank you!

After weeks of waiting for a closet door that was promised in one week, when we picked it up and…read morebrought it home, it was 3 inches SHORT versus the specs we had requested. The sales agent, Giovanni, had no interest in making it right, nor did the business owner Jorge Toledo. Giovanni put the order in 9 days too late, only after I followed up AFTER he had promised the door. Turns out he dropped the ball and didn't even bother to put the order in. Then he changed the date to make it look like the order originated on Sept 24 (based on what the receptionist said), but I had paid a deposit for the door 12 days before that. They wouldn't return calls, and told us to basically pound sand unless we again drove the 1.5 hour round trip out to their office from downtown to drop off their incorrectly measured door. A 79" door is useless when you paid for a 82" door. At first the receptionist said the owner authorized production of a new door and could have it ready by the next day and would confirm later, but nobody called back. When I followed up the next day, they had changed their minds as they weren't interested in making it right for a customer. Giovanni said he didn't care and he could sell the 79" door to someone else. They have no honor at this business. Do not use them, but if you have to, pay the extra 3% credit card fee as at least you can take it up with your credit card company when they invariably don't deliver as promised. I'd give them a zero if I could. Paid tolls and gas and about 12 hours of my time arranging to get a door built, endless phone calls that they don't return (their voicemail is also always full). Threats of not giving me a refund unless I dropped it off (as they wouldn't pick it up). Owner was promised to call me back but never did. Like other reviews I've read I guess he doesn't care. Only received one call back after making about 20 calls to them. Don't waste your time or money. Worst customer service I have ever experienced in my life.

WARNING - Do NOT use them! Entire experience was a nightmare. Shame on me for not having checked…read morethe reviews prior to hiring them.

0 STARS Worst…read morecompany to do business with BEWARE!!!! They would tell you 6-8 weeks is more like 8-12 months and after all that time waiting the order will be screw up and the best of all they will no grant their warranty neither them or the manufacturer I am currently working with an attorney to get this issue resolved DO NOT... do NOT do business with them you will regret it at the end of the day.

Do not use this company! i had my front door teplaced by a contractor and after multiple attempts…read moreto remedy what was a messy install, the finished work is horrendous. photos upon request

10/10 service! They did a great job on my sliding door! I 100% recommend them. The customer service…read morewas so nice too. Very attentive.

Best customer service, very reasonably priced, fast & efficient service. A very reliable company to…read moreget the job done right. I, 100% recommend, The Sliding Door Experts.