Very nice people to deal with from the time you call for service till the service man comes. We…read morewill definitely call again.

We had them as our only plumber for 15+ years. They used to be great. Until we need an emergency…read morejob done on our septic. Not only did they go well over the estimate, but when we'd paid in full the amount agreed upon, and asked for another month to pay the additional $2500. (We had already paid $13,000, 40% due up front) We had to be consistently diligent about getting them out to get the job done before the ground froze. We were not the least bit happy with the mess they left us in, after over charging to begin with. Cody in Roberts is our go to plumber now.

Sent a plumber out to replace my water heater and continually leaked and would not stand behind his…read morework. Found pipes that were not soldered just placed inside the heater and don't really know the person who came out was a plumber in fact. I would never use this company again. I figured Michael G. the president of Valley plumbing would come back with a lame excuse. So, for my edification I called two different plumbing companies with two different plumbers, Veterans Plumbing, and KB Plumbing. I asked them to tell me where the water on the floor was coming from. Both independent plumbers agreed on the same issue that there was a crack inside the tank and when the water was hot enough the crack opened up and the water would leak. Also, both companies indicated that this Brock White had rust inside, is this reasonable for a new water tank, I don't think so. I will see you in Court

They were excellent and extremely professional and prompt! They were 1/2 the price of Mr. Rotor and…read moreDean's! They had the part available and were able to install my Water Heater the next day! I would call them every time! Amazing job!

We hired Jeremy to come and fix the main water valve in our home and we think he did a great job…read more Just about a year prior, we had the same job done by a different local plumber and it wasn't very long before it was leaking. Ever since Jeremy came to fix it, so far, so good! His rates were very reasonable and fair, especially when considering how much care he took in what he was doing. Hire Jeremy! You won't be sorry! :)

This company is one of the best companies I have ever dealt with! What I like best is his honesty,…read moreyou don't have to be worried he's trying to scam you. Not to mention he is actually excellent at his job. I would recommend Mission Plumbing to everyone!

TLDR: If you have elderly loved ones getting plumbing services, BE THERE WITH THEM!…read more My father was overcharged for services. I was unable to be there to monitor the worker, unfortunately. 1) The worker invited his friend over to my parents' home to "help" him. The friend - some rando with no uniform on and probably not vetted by the company. 2) Said rando parked in the neighbors' driveway. I moved my parents' car so the service vehicle could park in their spot, to avoid this. 3) The "expert plumber" took 3 HOURS to install a BASIC kitchen faucet. He replaced a basic faucet, so no bells and whistles -- nothing complicated. He said, "The old faucet was corroded." Riiiiiiiiiight... 4) Charged my elderly dad over $950 for a BASIC faucet replacement. (Before discount, so over $850 in the end). Thank goodness for his military discount! 5) Didn't plug appliances back correctly. Had to call them to come back the next day to check their work. (In case it voided any warranties, if we did anything ourselves.) 6) His "supervisor" came out. I asked him why it cost almost $1000 dollars for a BASIC kitchen faucet replacement? He said, "That's just our pricing." 7) This company was originally called for a clogged toilet. The plumber flushed it a couple of times and said there was nothing wrong. No camera check, as advertised. (I had worked on unclogging it for several days, as it was unusable.) I guess, I'm a master plumber now. Bottom line: Get quotes, people! And read the reviews! These people are swindlers!

After what has been a really frustrating situation with our septic/main drain for a couple of…read moreweeks, Gabe is a ROCKSTAR! Even through my hubby's tantrums ;-) He remained professional and calm and got the job (clear out main drain to septic) done without a mess! And to everyone else involved, ya'll are rockstars too! Now, I'm off to flush all the toilets and do some dishes and laundry....I do know how to have a good time huh? ~PEACE~

Came to check out possible water leak Looked at water…read moreheater took a picture And nothing else It took my handyman to come to ID where the leak from coming from A line on the water softner. He fixed in 15. Minutes . This week, over a month later I get a bill from Countyside for really not doing a thing for $146. Something they ne er said they would charge up front for looking at. When I do need a new water heater I will buy somewhere else !

Sad customer service I called today 09/26/24 to discuss a hot water heater they installed. My wife…read moretold me she thought she smelt gas coming from the hot water heater, I came home today and went down to check for myself and yes there is a gas smell present. I called countryside as they were who I trusted to install the hot water heater. I spoke with some gal and explained to her that we are smelling gas from the hot water tank she said ok put me on hold for 10min.... She comes back to say that they can't send anyone out til Monday I told her that was BS and that it's a gas leak they can send someone now. She then sends me to Mike I then explain to him the same thing and that it's bullshit to have to wait til Monday for a gas leak he then laughs at me and says if I swear again he is going to end the call I ended up getting furious with him said some words and ended the call for him hey Mike what if this was your home with children you gonna wait til Monday POS So I reached out to another company who will be here in 30 minutes not days I do not recommend this company they over charge for everything and there customer service is shit you mean a lot to them until the sale is done not the way you do business Update Xcel came out and for your company's information I have had a gas leak at the water heater control valve for almost a year now thank you for your quality install and putting my family at risk we are now done with this company we don't take playing with our lives lightly They say a faulty part from manufacture or could it have been one to many turns at the time of install and was cracked And coincidentally my wife's business had same issue we tried this business several times and now we're moving on I appreciate the phone call though trying to get me to remove my review but maybe if you guys didn't treat a gas leak as a laughing matter I would been a little easier

Set an emergency appointment 24 hours in advance. Said he'd call in the morning to set an exact…read moretime. Never called, ignored my calls and texts, then someone one finally texted at 2pm and said: "This is Kathy. Mike is doing his best. Call someone else". And of course at that point it was too late to find another plumber that day. This is an Airbnb, and it means a family is sleeping another night at a hotel. So amazingly unprofessional, you've lost my business forever.