I have had this fireplace for several years now and love the work they did. It has really been…read moregreat to have the fireplace pop on whenever there is company or I just want to relax.

Great customer service and responsive to any and all questions. They have full service and are…read moreconscientious about the work they do. I have two fireplace units in my home that were purchased at different times. There is a significant difference in the service I have received from a family owned business (Energy Savers) then from a large fireplace chain store.

The Fireplace Guys have worked at our Lake Elmo home twice now. They turned two 60's era fireplaces…read moreinto total works of art by resurfacing the original brick with beautiful stone. This is a labor intensive, potentially messy process that they handled with complete professionalism, care and creativity. We could not be happier with the whole process. Nick, Taylor, Max and Jake are the guys you want to work on your house, I wish all contractors operated like these guys .

These guys had very little communication from sales to installers. They brought the wrong color…read morehearth and made us go pick up the correct stone. Directions that were given to salesmen Nick Schultz's were never given to workers. He was rude and was uninvolved with the project. Do not use this company.

We had a new fireplace installed and a current fireplace serviced by Twin City Fireplace & Stone,…read moreout of their Woodbury, Minnesota location. Jim and Tony who managed the job were great to work with, timely and professional. Andy and Derick who completed the work at our home in Afton where polite, took pride in ensuring the work was completed to our satisfaction and worked into the evening past 6pm. Thank you for our great new fireplace! We love it!!

From the owner: Our mission is simple: "To be the best, most detailed and knowledgeable installing fireplace…read morecontractor and brick & stone masons in the Twin Cities. We will create a company culture that emulates a close family atmosphere; a place where team members & their families, friends and customers are welcome." Twin City Fireplace & Stone Company is a family owned corporation committed to excellence and customer satisfaction. With the customer in mind we approach every project as though we were working in our own home and we were founded with the intention of providing homeowners, builders, designers & architects in Minnesota with the highest quality hearth products & brick and stone installations available.

I am so happy with the work done on my gas fireplace! Troy did a great job and was very thorough…read more He answered my questions and explained what to look for if I have issues in the future. I was also impressed with the cost - very affordable. My fireplace looks amazing and I will definitely hire them again for any fireplace work! Annie

Dr. Zach was in and out within 90 minutes and had our gas fireplace up and running after my simple…read morecleaning attempts failed. The fireplace needed a new thermo-coupler. The Fireplace Doctor offered a narrower arrival window (2 vs 4 hours), a competitive clean up and repair fee, and a better repair solution. The place we bought the fireplace and used prior for service was good. For this repair the alternative services provide stated the likely part needed was an entire assembly made up of three parts and cost $200+. The Fireplace Doctor proposed changing one of the three components. And the price was $20.

Very impressed. Really did a great job- professional- reasonable pricing. We will definitely give…read morethem our business in the future. Also, a nice fireplace technician. Informative and explained everything. I recommend this company highly.

Great service. Fixed the problem quickly. Knew the product and had parts accessible to fix same…read moreday. Wow.

I had an oversized fireplace that was too big for my home. My consultation with Joe was great. His…read morerecommendation for a free standing stove coincided with what I was thinking. Joe was very up front about the cost and the timeline. Once the crew started they were in and out in two half days and that included the city inspection. The service included moving the venting system to another wall, replacing the tile on the fireplace floor and tiling the wall. Also, it included replacing the siding in the location of the old vent. I did not have to worry about cleanup as they removed everything and even vacuumed the area where they were working. The price was very much in line with what I was told by other people. There were no surprises. Joe and his crew are very customer forward, they answered all of my questions and explained what they were doing at each step of the process. I could tell that they knew their job and did it well. I would highly recommend this place.

Great selection of gas & electric inserts. Very knowledgeable but you have to contract with…read moreelectrician or gas installer if the project is not a simple replacement. Bid for insert & install was competitive but the extras are what really made the project unmanageable & unaffordable.

Converted my wood-burning fireplace to gas. They did a nice job installing it and took care of…read morecontacting the city to do the inspection. I love the fireplace and their price was the lowest of the three places I shopped. One downside is that the face panel did not arrive with the rest of the unit. They were able to install it anyway, so the fireplace is up and running, but I have to wait until the face panel arrives from the supplier to complete the job. That may be a supply-chain issue, but I'm not sure.