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Hurd Auto Mall

2.4 (189 reviews)
Closed Closed
Updated 1 month ago

Services - Hurd Auto Mall

Check engine light

Engine oil light diagnosis

Auto general diagnosis

18 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

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8 years ago

At Hurd 2 days and still waiting for a battery for car. According to them a special battery they can only get in one place.

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Review Highlights - Hurd Auto Mall

I recently visited this facility and had the pleasure of meeting both Dave Richards, Sr.

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Grieco Honda - Mud and mold caked onto the spare tire

Grieco Honda

(314 reviews)

My husband and I recently purchased a vehicle from Grieco, working primarily with Ricardo. The…read moreinitial experience was fairly typical--high-pressure sales, but nothing unexpected. I had done my research in advance and knew exactly which vehicle I was interested in, and on our first visit we were satisfied enough to move forward with the purchase. Unfortunately, our experience declined when we returned to pick up the vehicle. At that time, we noticed the side mirror turn signal was broken. We were told by Ricardo that the service manager said it had "passed safety inspection," and that because it was a used car "priced to sell," no repair would be made. A small chip in the windshield was addressed the same way. These issues were not apparent during our test drive or at signing, and it was disappointing that there was no willingness to address them. Communication afterward was equally frustrating. The used car manager, Steve, has yet to return my husband's calls despite multiple messages. Every time the dealership reached out to me, I explained that my husband was trying to speak with someone directly and provided his contact information again. Two weeks later, there has still been no response to him. To add to the frustration, the car was registered on March 25 without us being told--we only found out after my husband left yet another message (on 3/30). Once again, the response came to me instead of him. I do want to acknowledge Juan Carlos, who handled his role professionally, communicated clearly, and delivered what was promised on pickup day. Based on his efforts alone, I would give four stars. Unfortunately, the overall experience was overshadowed by poor follow-up and lack of accountability from others, making even two stars feel generous. I do like the vehicle, but the customer service fell short. This experience reminded us why we have chosen Tasca Lincoln in the past, and we will return to them in the future. Grieco did not meet expectations, and we will not be returning.

STAY AWAY FROM THESE LOW LIFES!!!!!…read more Do not EVER step foot in this dealership, if you do you're going to get railroaded, treated like a schmuck, and given nothing of what you asked for. I called Grieco Honda on a Saturday and said I was trading in my Honda Ridgeline but I was interested in a Toyota Tundra that their sister dealership had in East Providence. I was told on the phone that it was no issue and that the truck would be transferred over to the dealer and I could come down Sunday morning (I live TWO HOURS AWAY). I drove down Sunday and the truck was no where to be seen. I had a 12:30 appointment and at 1:00pm, the sales manager Mark came over and said "oh we're super busy but someone is coming" and then assigned me to Alfred, who was with another customer. They finally saw me at 1:30pm, an hour late. I asked THREE TIMES to see the truck since "we have to go to Providence but the test drive can be the ride over here." They spent 45 minutes talking trade in and price even with me saying I would discuss it after I get to actually see the truck!!! Alfred finally said okay to going to Providence and then took another 20 minutes to get a car so we could drive over. We finally got to Providence 45 minutes later only to watch someone driving the truck out of the lot and buying it. I never even got to test drive it! Got back to the dealer and gave Mark an earful because I had never been treated so poorly. He said how sorry he was and that he would call me Monday to find me the same truck. He called me and said they would search the country to find it because it was sold out from under me. I found the exact truck at the same price in Oregon and Mark had me send it to him. He said they would call them right then. That truck sold over the weekend so I called to ask if Grieco had reached out AND THEY NEVER CALLED FOR THAT TRUCK!!! Mark and Alfred are TERRIBLE. They and Grieco Honda are the reason people hate car dealerships. DO NOT GIVE THEM YOUR BUSINESS!!!!!!!! And I know the blanket "oh call our GM and he wants to hear from you" is coming, don't bother. I called the GM and he never called back. GRIECO HONDA IS THE WORST!!!

Tasca Chrysler Dodge Jeep Ram Fiat - No chunks missing from rims in vehicle posting!but were absolutely destroyed wen i went there all four rims

Tasca Chrysler Dodge Jeep Ram Fiat

(31 reviews)

Drove 110 miles to look at the 2022 Charger R/T plus group unfortunately pictures were obviously…read moreedited or all four rims have been absolutely grinded up while at the dealer for 20 days or so aswell there is alot of cosmetic damage they cant be seen in pictures they also failed to mention it has been modified with a aftermarket air intake and filer and when i started letting the salesman know the issues i had with vehicle he got more aggravated and when i said i would need to sleep on it he tried forcing me into deal even after i said no as vehicle is very poorly pictured. Would stay far away unless u wanna be swindled absolutely worst experience ever

After calling late on 10/20/2025, Jeff in parts went above and beyond to secure four new tires for…read morenext-day delivery and got me scheduled right away. I arrived a bit early on 10/21, anxious to get back on the road after a few days' delay. Jose B. in service checked me in, listened to my tire ordeal, and even brought one out so I could confirm it was the right model--such a thoughtful touch. The service took a bit longer than I expected, but I appreciated the technicians taking the time to properly mount, balance, and align the new tires and perform a full inspection to ensure my Ram Promaster 3500 was road-ready. Jose kept me updated throughout and his calm, professional manner put me completely at ease. I'd absolutely go out of my way to have my vehicle serviced at Tasca CDJRF again!

Shannon Motors

Shannon Motors

(54 reviews)

I worked with Clay at the Johnson location on my first visit to Shannon motors! He was so…read moredetermined to get me a car! He did everything he possibly could to make sure that I left with what I wanted. Everyone pitched in to help out and made me feel comfortable with getting my car and I couldn't be more satisfied. -Keisha Brown

I have been a loyal customer for the last 6 years, always making payments on time and recommending…read moreShannon Motors to friends and family. I have gotten my last 2 cars from here and had little to no issues (I understand the cars are used) but since financing my last car from them ONLY 3.5 months ago, it has a cracked cylinder head and I am being told the engine needs to be totally replaced. When I called Shannon, I was told they could not do anything for me considering it was over the 30 day warranty. There is no way this issue occurred from me considering I've only driven a few thousand miles on it and got it at the end of January 2026. I was told that the bank gave me an extended warranty that had total coverage if anything were to go wrong in the first 24 months/24,000 miles (whichever came first). I am now being told that it's not covered by the extended warranty. I am now stuck making monthly payments on an unsafe car that Shannon has sold me. Garages are telling me the repair will cost anywhere from $3,000-$7,000. Beware when getting a car from here. They have lost my business and any good word of mouth I would have passed along for them.

Ocean Chrysler Dodge Jeep RAM

Ocean Chrysler Dodge Jeep RAM

(7 reviews)

I purchased a multi oil change package for my Dodge charger. Unfortunately there were major…read moreconcerns with my charger shortly after I had it serviced there. I decided to get rid of it. It was not the fault of ocean Chrysler however, when requesting that the remaining oil changes and tire rotations , I prepaid for approximately $400 Could be transferred to my other vehicle. I was told NO! they were car specific so basically I prepaid for oil changes that they will not give me. I feel like that is very dishonest and should have been disclosed. The reason was company policy and their computer would not let them do it. I'll never go back there just out of principle. NEVER again. I gave them multiple chances while I was on the phone and I told them I was going to post this and they had just lost a very loyal customer. They really were not concerned They must have more customers than they can handle. Or want.

Do not take your vehicle here for service, even if purchased from this Dealership. They do not…read morehonor their work when faulty. I bought a Ram truck here brand new in March 2020. The salesperson and my entire experience buying the vehicle was not an issue and the truck was everything I had hoped for 2+ years. I had an issue with DEF being introduced to my fuel by another party, BIG problem. Brought the truck here to be fixed in mid August. Despite insurance covering the repairs it still took almost a month to get the repairs done. Literally picked the truck up 2 days before I was scheduled to relocate to Maine for a job opportunity. I understand supply chain issues so I don't necessarily have an issue with the length of time the repair took, only that it was down to the wire. Fast forward 1 month, when I get in the truck on a Monday morning to go to work (had recently driven the truck to Massachusetts that weekend and back with no issues) and the truck will not start. Indicator on the dash says water in fuel. Had not done anything with DEF since getting the car back from Tasca and had been filling at the same gas station since moving to Maine but here we are. Was able to get the truck to a local to me large Mopar dealership and the verdict was that the injectors were not properly programmed when replaced and the fuel rail was not replaced at all which I was told (and also saw the print out from Chrysler) is standard procedure with this type of job, thus causing the fuel system to be contaminated again and the entire 10K+ job needed to be redone. Obviously insurance will not cover faulty work done by a third party and the local dealer is unable to warranty the parts due to the critical step being missed. So I reached out to Tasca to see if they would make it right. I spoke at first with the service advisor Jose whom I had dealt with during the initial repairs. The service manager from the dealership here in Maine had also been in touch with Jose to try to get this taken care of. Both he and I were told that Tasca was not responsible and I was basically out of luck. I escalated to the service manager Gregory and after leaving multiple messages was more or less told the same story and that either the dealership I have the truck at now could somehow warranty bad parts (even though the parts themselves did not fail, but were ruined due to poor workmanship) or I was going to have to pay out of pocket. Long story longer - this shop will not stand by their work and you will have to have their work redone by another shop and will be stuck with the bill for another 10k+ in repairs. Their website has this commitment listed "We humbly pledge to continue the Tasca Family Commitment that YOU WILL BE SATISFIED" I, for one, am not satisfied.

Sully's Auto Care - 1986 Oldsmobile Cutlass Supreme Brougham 5.0 Liter (307) - Hydraulic roller lifters and valves with Swirl Port Heads.

Sully's Auto Care

(44 reviews)

Recently began experiencing a vibration in my Honda CR-V while traveling at high speeds. Assumed…read moreit was a tire balancing issue, so scheduled a session at Sully's last Wednesday. Dropped the car off, but before I left, Sully had already suspected that the issue wasn't a tire thing, but a drive shaft/U-joint issue, which was confirmed shortly thereafter. Figured that it would be both a fix that would take a long time and cost me an arm and a leg... but Sully quoted me a surprisingly reasonable price, AND had the parts ordered and replaced on the vehicle by the end of the day on Thursday, the day after I dropped it off. Said this before, and I'll say it again - for superb workmanship, fair pricing, and superior service, there is NO BETTER SHOP in the area than Sully's Auto Care. This has been my go-to shop for the last three years, and I am profoundly thankful and exceedingly happy that I found them.

If you ever need to get your automobile fixed this is the only place I'd recommend. Steve has…read morehelped me multiple times with my truck and also my Jeep. He is quick to investigate the issue and explains everything that is involved and lets you know the cost of parts and labor and also his prices compared to everyone else are VERY reasonable! He goes above and beyond and so do all the people working at this shop. Very helpful and friendly, they have integrity which is rare to find these days. When you deal with this shop it's like having your good buddy hook you up and help you out! Honestly I can't say enough good things about this business. When I was lied to by another person about what was "needed" I got a second opinion here and THIS was the correct opinion. It all went exactly how I was told. These guys really care about their customers and their work. You would be doing yourself a disservice by going anywhere else for your automotive needs! I will be going to them always and you would be wise to do the same! Best mechanics around right here!!

Hurd Auto Mall - car_dealers - Updated May 2026

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