My car was towed by this company a block to their lot and they charged me $500! They backed me so…read morefar into a corner that I was forced to sign the title of my car over to them just to pay all of their ridiculous fees. DO NOT USE THIS COMPANY. They really screwed me.

This company is a monopoly when it comes to police tows in Monaca charged $800 for a 10 block tow…read moreand would not let me get my things from my car.

Don't trust this company, they treat you and your vehicle like trash. I had damage after they towed…read moremy vehicle. Owner and employees are disrespectful and unprofessional. The storage lot( junk yard) is a disaster, and the office look like they never seen a broom. Then they severely overcharged for any service then threaten you.

Wade did a nice job for us. He arrived on time and flatbedded our Jaguar to a shop in New Brighton…read morewith no drama. Friendly, professional, and knows what he's doing; great service at a fair price. Highly recommend. Thanks again Wade.

Had an unfortunate experience that resulted in a police officer having to tow my vehicle. If I was…read moreaware of the reviews on this business prior I would have urged for a different company to handle my matter. My vehicle spent about 12 hrs at Sulli's from the night it got picked up. The next morning I showed up (Approx 10am) & was billed $450. I lived less than 15 min away. $350 to tow it the night it was picked up (10min) & $100 to tow it home. I cannot stress enough for anyone to avoid this business. *The owner I'm assuming, was demeaning by blasting my personal info to others present in store as to why my car was there. Me & my bf were met by a snarky remark of "I knew you'd be able to come up with the money" when we returned to pay. Personally, this business is a sinking ship but the man in charge will price gouge by any means.

Did a good job in MVA little pricey though that's fairly industry wide though issue ....read more

My car needed towed to the shop because the wheel bearing needed replaced. I was recommended by…read moreMidas to Chris Automotive. I called to inform him of the issue and asked if I'd be able to ride to the mechanic. He agreed! Chris was so nice on the phone. My drop off for my car was between 4 & 6. I called Chris on a Friday to schedule my tow the next day and gave him the time frame of my drop off. He said they had some tows scheduled early in the afternoon & would call before on their way for mine. I ended up calling around 4 to check if they only accept cash for tows & Chris explained he would be there in about 15-20 minutes & that they have no way to run credit cards from the truck, so only cash would be accepted. When they came to pick up my car, it was all downhill lol. My car hadn't moved in 2-3 months. The brakes had locked and it couldn't get pushed onto the truck. We also tried jumper cables to jump it but that didn't work because the gas was a little low & again it hasn't been started for awhile. Chris & his buddy hooked up the car with a chain and steered it on to the truck. $60 (6miles total) my car was on it's way to the shop. Since my car was just a drop off at mechanic , I didn't have to be there / ride with them but it was nice to know the option was there. Thanks again guys!!!!

COMPOSITE REVIEW A…read morelocal neighborhood shop where everyone "knows your name." Convenient, reliable, honest and helpful. Staff is always pleasant and helpful. Now that folk are keeping their automobiles MUCH longer than ever before, business in the maintenance/repair of older autos is booming. Smart "small shop" operators know the satisfaction of clientele keeps people coming back for the "little things" that often become "big things." Recently I went in for a muffler repair to find out my old car needed (really... ) rear brakes, fuel line replacement, steering line replacement, and a few other things. My car is routinely "maintained" (was...) at a Buick dealership so to find out (and see it visually myself) just how "unmaintained" it was -- irritatingly shocking. f8 and be there.

UPDATE: After not driving the car, and getting it checked by another mechanic, it was discovered…read morethat there was a leak in the brake line. This seems to me something that should have been addressed before the mechanic at this establishment slapped an inspection sticker on it. HOWEVER, the reason I wrote the review in the first place was because of the exceptionally rude treatment I received from the employee who answered the phone. I was calling to see if this establishment could look at the car to see if they could find out what eas going on, since they were familiar with the car. I began the phone call, summarizing the work they had done, when the employee (who, after numerous emails from the owner, turned out to be a woman, not a man. I apologize. ) started defensively telling me that they weren't responsible, etc. After that, I certainly wasn't going to take the care there! The owner emailed me numerous times, implying that I was angry and wasn't thinking straight, and that the person on the phone was reacting to me. I wasn't angry when i called. I just wanted them to look at the car. Nor was angry at the person who sold me the car. The follow-up emails just kept telling the fact that my brakes weren't working couldn't be their fault, listing all kinds of other things. My point was and still is, why did the car pass inspection then? I wouldn't have questioned anything, if the first employee would have simply let me make an appointment with them. I wasn't looking for anything for free. I just figured they must know the car, and would be the best people to go to. I've decided not to pursue an investigation with the inspection authorities, even though my mechanic said the leak looked like it was happening for awhile. I've also added 2 stars, because the owner was pretty upset that I gave such a terrible rating and said I was affecting the lives of all his employees. Even though he accused me of jumping on social media instead of contacting them. I got the brake line replaced at another business, everything works well. I'm done with this whole saga.

Hineman's auto service is a dishonest business. I scheduled a PA state inspection and the woman…read morereceptionist was completed rude to me. Even though my mileage since my last inspection was less than 3,000 miles, I did not receive the state emission exemption. I reminded them of the low mileage and they did not care. They charged me $65.00 for new wiper blades even though I install new blades 1 day before. They are overpriced on their products and services. I will never go to Hinemann's again. I should have reported Hinemanns to the PA State police for investigation.

Had my state inspection completed here. Scheduling was easy and everyone was so kind and helpful…read more Will definitely be back for all my auto needs!

I was forced to work with this company through AAA. They came out two days ago and said they would…read morecharge an additional 100 fee because the truck wasn't inspected. I said I would have to wait till today when I get paid. They came out and charged my girlfriend an additional 155 for the same service. I will be reporting this civil rights violation for the obvious sexism that it is.

Great work guys great prices anytime i need a tow or roadside assistance im calling them.i like…read morethier slogan "don't cuss call us"

After my father-in-law's accident, police had his vehicle towed to Munroe Auto Body without asking…read morehis preference. When insurance attempted to retrieve the vehicle, we were presented with charges far beyond what insurance considers reasonable, including: * $350 winch fee (insurance allows $100) * $125 fuel surcharge * $750 flatbed tow * $525 administrative fee (insurance allows $150) * $275 cleanup fee * $125 per day storage fees accumulating while release was being arranged Despite explaining the financial hardship this created, the business was unwilling to work toward a reasonable solution. Communication with the owner was dismissive and unprofessional, and the situation was portrayed as our fault for the insurance company we use. Accidents are stressful enough without facing excessive fees and unhelpful treatment afterward. I would strongly advise others to ensure they control where their vehicle is towed if possible.

Great service for my inspection. Great location. Dale was very helpful and accommodating.read more

Amazing Service, awesome people! I have used them twice now and they have been honest and upfront…read more I was in a bind and they were recommended to me, wish I had found them months earlier. They are super busy and there is a reason for that. Quality work and integrity!

06 Cadillac STS broke a ball joint going across bridge to monaca. Called AAA to dispatch a tow…read moretruck to me, they say 45 mins for Tow Tegrity and listed as top priority due to my location ....25 mins later police show up saying cars impeding traffic and they arent gonna wait for tow Tegrity they will call their own tow company that accepts AAA. Baldingers shows up says AAA covers it and bc they accept it and i say it needs towed to 8 miles away to my home so I can fix it. Tow truck guy says no its going to our shop (1.8 miles away) and from there you can have it towed. I told him what was wrong with the car and that loading and unloading it onto towtruck after tow truck risks damaging the car even more and if he can accept AAA then it can be towed where i need it towed instead of where is convenient for him. From there car gets towed to shop, i arrive a few sec after tow truck driver, stand outside waiting for him to get out, he rolls the window down and says "Can i help you?" ARE YOU KIDDING ME?!?! Wtf do you mean can i help you you? I know he cant be that stupid that he doesn't recognize me from 5 mins ago. But thats not even the best part. Once my cars towed there the guy asks me where i needed it towed to, i tell him, he then tells me that AAA doesnt cover the tow and itll be $100 to drop the car at his shop or $200 to take it where it was originally supposed to go. Again....ARE YOU KIDDING ME?!?!. Very very shady to me, had i known they dont accept AAA id of just backed the car up off the bridge and waited for the tow company that doesnt lie and have shady business practices. On top of all this, i cant even pay the $100 for the tow bc theyre closed. So now, when i could be working on my car and had it fixed the same day and fixed by myself, my cars basically impounded, and I now have $100 in towing, and they offered to quote me for free the price to repair and not charge me overnight storage fee as long as i call tomorrow. Well ill be calling to see if they actually give me a decent price on repairs as they said they would or try to screw me over. For future reference, if the owner/manager happens to read this.... have your tow truck drivers be truthful, and not lie saying AAA covers it when in fact IT DOES NOT and train your drivers in customer service because telling my stepdad to "Fuck off" (on fathers day) for him voicing his concern over the situation is unprofessional, disrespectful, and completely uncalled for. Depending how tomorrow goes with them on the phone, i may be adding to this review or taking it down. All i know is its very untrustworthy and very shady for them to say one thing, do the job, and say something completely different.