I have been seeing the vets at this clinic for over 20 years. I currently have my 3rd and 4th dogs…read moreand continue to receive excellent care. I would definitely highly recommend Animal Care Center for the care of your pets!!

They lost my friends dog Roscoe while taking him outside, only for Roscoe to get hit by a car and…read morekilled. This isn't the first time something likes this has happened. Please if you love your fur babies stay as far away from this place as possible. There will be a news story being uploaded tomorrow evening. The vet claimed he slipped his leash but the person who hit him said he still had his leash and collar on. I pray she sues this clinic for everything. Another reason to not like them is the owner supports puppy mills.

These guys are the best. They took very good care of our pet rabbit. I can't recommend them highly…read moreenough. The staff is fantastic and very caring. They were very good at explaining options and the health problems our pet was having.

I would highly recommend coming here, they took amazing care of my sweet baby. And when he was…read moreneutered they made sure he wasn't allowed and held him for his recovery. The staff here is amazing and I wouldn't go anywhere else

Easy appts. Friendly staff and most vets I have ever seen in one office, so I guess that is why…read moreappt. are easier to get in to. The office is always clean and no smelly odors. I just wish it was closer to us.

Front desk is courteous, efficient and pleasant. You could tell they enjoyed their job…read more Dr Rich and his aid were impressive. They knew how to work with a working breed (malinois). They weren't afraid of him and respected my decision to handle him to ensure safety. Also appreciated their positive attitudes (could tell they appreciated and respected working dogs).

The staff is incompetent! I have called 2 times about a couple issues about my pets and no call…read moreback. This most recent call was on 9/3/24 about getting flea medicine for my 4 dogs and the employee who's name is Rachel said she could schedule to get my dogs in on 9/13/24! My dogs have fleas all I need is medicine! She said she'd call me back and never did. I was warned when I moved here to NOT use them but, I gave them a try. They are just incompetent to say the least. DO NOT USE THIS VET

This is the very best care for your pets at a surprisingly affordable cost. Dr. Combs was so…read moreattentive, intelligent, and kind. My little pug, Stitch, was treated like royalty. All of the staff were so friendly and the receptionist even went the extra mile to coordinate the next three follow up appointments with Dr. Combs given my busy schedule. I'd give 6 stars if I could; fantastic place to take your four-legged family!

I read reviews that this place sees reptiles and had positive reviews for that. Our usual snake vet…read moreis OOF today and we have an emergency. We were told they do not see hognose snakes. ?!?!? It's still a snake?? Didn't even bother to try to give info on who else to try. I should've known since I dealt with them years go with a rabbit emergency, and wound up saving her myself via research. I'd avoid this place. Two strikes, would never give a 3rd.

This vet doesn't know what he's doing and he will squeeze all the money out of you that he can. My…read morecat I was made to believe would always have an infection and I would need to inject medicine in her till it stopped working then we'd need to put her asleep he said. I took her to another vet and found out the vet at Misty Vistas had no idea what he was doing. My cat within ten days the infection was gone. We spent thousands at Misty Vistas thinking it was something much worse. The months I spent injecting my cat with medicine she didn't even need was rough. I'm very unhappy with Misty Vistas I would like my money back and I wouldn't recommend this place

I saw Dr Kurtzman for my 12 yo Chihuahua. I have had issues in the past with this doctor, he was…read morerude and unprofessional then. He lived up to it again today. I must say that the staff that was assisting him today was particularly rude as well. I took my dog in for shortness of breath. Long story short he wasn't going to treat her told me she was critical and suggested that $250 wasn't enough to even put her down. He did however tell me if I came up with more money he may be able to diagnose and treat her. I have always loved Dr Horton, who deserves the vacation she is on, but I will never return to this clinic again.

best Doctors and Staff in area they care for your animals…read morelike they were their own. we hav brought all of our dogs here

The staff is fantastic! Service and care of my cat was terrific. I recommend anyone to take your…read moreanimals here. I will not go to any other Vet office! The prices were very reasonable!

I AM APPALLED, FRUSTRATED AND SHOCKED ON HOW I WAS TREATED TODAY…read more A little background: i have been bringing my dogs to Kyle vet for 15 years. NEVER, NEVER have i ever had a problem. I have spent $$$$$$$ to care for my dogs. ($3-5,000 yr} I don't even question any care that they recommend. 1- Each year I bring the employees 2 cakes so they can celebrate my dog's birthday with him. GREAT RELATIONSHIP. 2- I have brought in homemade cookies, candy etc for the holidays. One year, I brought in personalized coffee mugs for everyone. A thanks for the care and love shown to Milton 3- I have recommended Kyle Vet to everyone that I can. My neighbors, my best friend, my business customers etc etc. 3- I was BLOWN AWAY by how they treated a dog i had 10 years ago. Duke had a heart attack at the Vet office and one of the nurses actually gave my dog mouth-to-mouth until we could get to the hospital across the street. OUTSTANDING! 4- I was recently diagnosed with stage 4 cancer. i was scared and concerned about my current dog. DR KYLE..........DR KYLE immediately set me at ease. She said she would personally find a home for him even if she had to take him. THIS IS THE WAY TO BE TREATED. DR KYLE AND HER TEAM CARED!!!! A PERSONAL RELATIONSHIP!!! TODAY....... I had Chemo treatments this morning. I thought I would drop Milton off to have some fun. Dropped him off, said Thank you and advised them I would be back at 12-12:30pm. They texted and said he needed his Bordetella shot. No problem let's get it done. I show up at 12:10 pm. 1- The building is locked. I looked around ..no clue. I finally saw a 3inch by 5-6inch note on the entry door. When I arrived at 8:30am I had my dog in hand, and at the same time, I am helping another lady open the door because she had a bigger dog and she was trying to handle him. NO ONE SAID A THING WHEN I DROPPED HIM OFF......even though I said I would be back at noon. 2 - I called ....no answer. I texted the same person who texted me to get approval for his Bordetella shot. no response. They don't have a problem when they want my $$$$$$$, but now I get no communication. 3- I finally decided to walk around to the side door. Someone did answer the door, and I stated I just want my dog. I am not driving 20-25 minutes north just to turn around and drive 20-25 minutes back. I was not happy and just wanted to rest. 4- As the one employee went to get Milton another employee decided to get involved. I was not having it. i am frustrated and really just want to go home and rest. CHEMO will kick your A--! Her comment to me was ..........FIND ANOTHER VET. DID I REALLY JUST HEAR THAT......FIND ANOTHER VET. WOW. I CAN GUARANTEE SHE DID NOT HAVE ANY PERSONAL INVESTMENT IN THE BUSINESS. SHE SURE THOUGHT SHE COULD MAKE DECISIONS THAT AFFECTED ME, MY DOG AND THE OWNER OF THE BUSINESS. SHE NEEDS TO FIND ANOTHER JOB IF SHE CAN'T HANDLE IT. 5- For 40 years I was a supervisor for Bridgestone/Firestone. I was responsible for one location and then for 32 locations and finally ended up as a Zone Controller that managed 286 locations. Here is the simple, proper, CARING way to handle the situation. 1- Put a larger sign on both front doors. At least an 8x11 inch. Not black and white writing. Make it stand out. This sign should go on entry and exit doors. 2- Every customer that comes in, or even calls on the phone, needs to be reminded that "we will be closed from noon to 1pm today for a special meeting". Again, every customer. 3- Even though you are closed, one employee should be assigned to watch the front office in case of a customer that needs help. REGULAR CARE OR EMERGANCY CARE. This is the way I was taught early in my career, and I followed it for the next 40 years. NO EMPLOYEE MEETING IS MORE IMPORTANT THAN THE CUSTOMER. One person can miss that meeting. They can be caught up after the meeting. FINALLY.... this location changed management as of Jan 1. (I believe Dr Kyle retired 12/31). I was extremely frustrated this morning. Anyone that has gone through Cancer treatments understands that once the session is done, all you want to do is go home and sleep. There were many steps that could have been done to eliminate the situation. I now have a decision........ do I listen to an employee that 1- doesn't care, 2-doesn't know how to handle a frustrating situation, 3- makes decisions that affect many people with no $$$$ invested in the business OR do I forget the situation and continue to bring Milton to the same place that he/I are comfortable with?? Have I been blind in the past? Have I been fooled? It is SAD that i should even have to entertain this thought. By the way, someone just emailed me a copy of Milton's records. What I find VERY INTERESTING is that they did not leave any name or who it was sent from. To me that is a coward move.

We've been going here for years with our past and present labradors. Luckily, we've only had to…read moretake them in for a couple sick appointments over years, other than that it's just been their yearly check ups. This was our first emergency. When we have had to call for illnesses, etc...it always seems to be the same woman that answers the phone. She is the reason we have decided to leave. Our labrador recently had a bowel obstruction. He suddenly began vomiting large amounts of poop one Thursday evening. I called the vet first thing in the morning at 8 AM, when they were supposed to be open. No one answered until 8:20 AM. The receptionist sounded like I had woken her up and very put out that I was bothering her. I explained that the dog was vomiting poop, would not eat a single bite, would not drink, hadn't pooped that day and didn't really want to get up at all. She said the doctors weren't in yet and she would call me back. At 8:45 AM I got a call back. She offered an appointment at noon, but I felt he could not wait until noon and asked if I should just take him to an emergency vet somewhere? I felt I had to plead my case as to why it was an emergency that he be seen right away. I told her I was concerned he had a bowel obstruction. The receptionist finally, after going back-and-forth with the doctors, begrudgingly agreed to let us bring him in. After that, the entire visit was stressful because we felt like we had forced them to see him. He did have a bowel obstruction and had to have surgery. We were happy with the physicians and their interactions with us and his treatment. He seemed like he had recovered well until he began having the same exact symptoms two weeks later. I called and it was the same receptionist Who answered. Speaking like I woke her up and she's annoyed that I am trying to make an appointment. She does not seem to care about animals at all. When asking questions she has to put you on hold and ask the doctor, which is fine, but I have a hard time believing that the doctor knew that he was vomiting poop again after having bowel surgery for an obstruction, and was not concerned. During this particular conversation, I explained that he had just had surgery two weeks ago and was having the same exact symptoms as before. I asked if it was OK if I gave him some nausea medicine or if they recommended I didn't? She said the doctor said I could give him the nausea medicine but if he puked again to bring him back in. That was at 3 o'clock. I gave him the nausea medicine and he vomited immediately after so I called back and told the receptionist what had happened. At this point it was 3:40 so the receptionist didn't offer for me to bring him in because they close at 4. I asked if the doctor knew that he was vomiting poop? And she said "yes, I told them last time you called." I asked if they were concerned that he could have a twisted bowel after the surgery he had and she said "no, that hardly ever happens in dogs, but I'm no doctor." I don't know about dogs, but in humans a twisted or obstructed bowel can be life threatening. I said, "if he continues to vomit like this throughout the night should I just come first thing in the morning? And she said she had an opening at 11." So if anything surgical needs to be done, he would have to go to a different vet because they close at noon. Because of this one receptionist, we decided to start going to a different veterinarian. I don't wanna have to feel like I have to plead my case as to why my dog needs to be seen, especially when I know that it's an emergency. It is very disappointing because we like the doctors. I actually felt guilty like we had forced them to see our dog. And he probably would be dead if I hadn't. luckily This is the only time we've had an emergency. But the few times I have had to have them seen for illness over the years. It's often been the same receptionist and it's just not worth the stress when we can easily go somewhere else

I have taken all my pets to Dr Burke ever since she took over the current location. Everyone is…read morealways very nice and helpful.