We were missing a a number of shingles and heard Coldstream Exteriors provided quality service and…read moreworkmanship as well as working well with insurance companies. After talking to a few companies, we went with Coldstream for the estimate and ultimately the job. Insurance covered a few slopes, but not a full replacement, however we had them do a full replacement to get it done now and not worry about it again. Coldstream was in constant communication with us and the insurance company to try and get us the best value for what was being covered. After the job was completed their crew did an amazing job cleaning up, it was like they were never here! No flat tires for this neighborhood!

Good communication from the project manager prior to and during the project. A hardworking team and…read morebeautiful results.

My son is in the military and currently deployed. I came up from Florida to help my daughter-in-law…read morewith childcare, at which time she told me that there was water leaking into their bathroom when it rained. Using the Yelp app I was connected with a company called. "Roofing for Troops". I spoke to a representative named Jake and described my problem. He was very understanding and worked with my schedule to come out and assess the situation and at the same time repair the water leak. He and this company were very sympathetic about my son's deployment and wanted me 100% satisfied with them as a company. They did all this while also giving me a great deal. I'm sure if you're a Service Member or not, you're going to get the same satisfaction I did if you choose this company for your roofing needs.

They started off well, sales pitch, pricing, staff. Payment schedule mutually agreed upon. Siding…read moreinstallers did about 97% of the work right but stopped at finishing the trimmings that they started on one side of the house. In addition, this company is experiencing some staffing issues that has significantly affected the completion of my project. SIGNIFICANTLY! 4 excuses regarding delays. No one contacted me to update me on my project, I had to keep reaching out to them. No one can give me a straight answer.No project manager to speak directly to. In addition, there may be extra costs for something that was so obvious at the beginning of the project. This should have been stated and addressed early on, not towards the end. I could have signed with someone else. I'm not so sure about this company. What should have taken a week, week and a half at the most is now going over a month with no real response. It's starting to feel like a bait and switch. I've kept my end of the agreement. I have to wait some more and see what they are going to do next and when? I'd hold off on using this company for now. Siding looks great though.

Highly recommend working with At Your Service Roofing for your next roofing and gutter project in…read moreNortheast Ohio. It has been an easy and professional process dealing with this company from start to finish. From Justin's thorough roof inspection including photos and descriptions, his explantion of the different products and pricing options, and receipt of a very fair and reasonable quote to Dave's on the job supervision and efforts, we couldn't be happier. Dave kept us fully informed throughout the install as the removal of the 2 layers of old roofing on this 1904 century home resulted in some not too surprising extra expenses. The crew showed up on time, worked non stop until nightfall and showed up first thing the next morning to finish and leave us with a nail free yard ( okay, we found 2 lol!). We were so impressed by the care the entire team put into this roofing project from start to finish. Quick response to my texts/ emails/ phone calls throughout. Even when the gutters needed to be adjusted for proper drainage the issue was resolved quickly and to everyone's satisfaction. I finally met a contractor who cares as much as I do! Their level of professionalism, product quality and warranty is a rarity. Thank you At Your Service Roofing for the great job in Lakewood Ohio! I wish you the very best on expansion into NE Ohio. The accolades are well deserved!

Working with Terra (Admin) and Brent (Outside Roofer), both were extremely sensitive to the…read morecritical and urgent nature of my need to get HELP ASAP. As it turned out, I did nOT have the problem I thought I had!!! Happy me, to re re-assured..... and they did not charge me for the appointment and inspection....perhaps because I used them to REPLACE my roof 5 Years ago, they extended me the courtesy of a no charge service. In any event, I have called on them several times in the past 5 Years and they are Certifiably, TOP NOTCH in my book!

Eric gave me a thorough roof inspection including checking my attic. He shared his professional…read moreopinion about current condition and potential future problems. He was one of three estimators, out of seven, that actually stated the roof did not need to be replaced. He also gave me excellent advice on gutters and capping my fascia.

My parents hired this company for a full roof replacement, and they exceeded our expectations every…read morestep of the way. The team was efficient, professional, and the finished roof looks incredible. They kept the site clean and finished on time. Highly recommend for any major roofing project.

Klaus put a new roof and gutters on my house in June. The workers arrived ahead of schedule and…read moreworked late to complete the job. They were professional and cleaned up everything after the work was done. We've had many storms since and there has been no leaks. We did get a few estimates and while they were more expensive, we felt it was worth it for quality materials and work. The salesman was also very professional, honest and friendly.

We had our roof installed in 2020 by this company. They came at once because we had leakage from…read moreour chimney, it's doing it again. They did return my call this morning to advise me there's nothing they could do. They do not have an office that serves us. She suggested calling a local roof company to come inspect it. Are you kidding me? 50 year warranty, huh? Standby your warranty, and products, just because you don't have a local office doesn't mean it cannot be inspected or fixed.They should have a contract with someone.

We had 80 mph wind storm this Feb in 2023. I had shingles blow off, and my shingles had been…read morediscontinued, so I could not find my matches, until I called and talked with Gary. HE TOLD ME WHERE TO GET THEM AND SENT SOMEONE OUT TO INSTALL!!! This was amazing and fast service, wild highly recommended!! ED fixed everything we needed with 24 hours of the phone call. Ty ty Molly Stephen's WILLIAMSBURG OHIO

Gary has been great! He has been very honest with what we needed done and what we didn't, and we…read morehave been very pleased with the results and the work done. Gary is open with communication, clear in answering questions and very friendly. Our family highly recommends this company.

If you want good communication and follow-through from a roofer, these are your people. I had a…read morenew roof and gutter install due to wind/tree damage. It looks fantastic. Good work and professional attention to detail. Dario has been the one in charge of the work and also been diligent to communicate with the insurance company --and then to me-- as things have come up throughout the process. Very experienced when it comes to these things.

Quick response, professional and friendly representative and quick turnaround time on a full roof…read morereplacement.