I've been to this location several times before and have always had decent experiences, which is…read morewhy this visit was so disappointing. This was, by far, the WORST experience I've ever had here and actually the first negative review I've ever written because I felt that strongly about it. I booked a 20 minute chair massage and specifically requested that the therapist focus on my neck and lower back due to ongoing pain in those areas. Unfortunately, those areas were barely addressed at all. Instead, the massage felt extremely rough and uncomfortable the entire time. Toward the end, it genuinely felt like I was being hit in the back of the head while he was working on my back. I typically always leave a tip, but in this case, I chose not to because I was unhappy with the service. As I was leaving, the receptionist called me back into the store to point out a sign stating that tips are recommended. I explained that tipping is optional and left. The interaction felt unnecessary and unprofessional, and I felt uncomfortable as I walked out. This experience was upsetting from start to finish. Please do better....

OMG the best $20 I have spent in a long time. I was treating myself to my own early Mother's Day…read moregift..a foot massage. My ex hubby used to give these too me but this was my first one from a stranger..sort of felt like I was doing something dirty...lol !!!! The only thing I didn't like is that people walking by in the mall can watch. Why would you want to watch? But they do!!! Next time I might spring for a little extra time for a little higher price. But I have to admit it felt really darn good...too good if you know what I mean..!!!! lol The body massage is what I want to treat myself to but again I don't want the whole mall getting a floor show. So, for now I will continue to enjoy my secretive foot massages!!!

I contacted Kayla to set up in-cabin massages during our first trip to the Hocking Hills area…read more Kayla was really easy to communicate with and was very flexible to accommodate my requests. She even answered some general touristy questions I had that had nothing to do with her services. The massage was fabulous and very relaxing! She understood exactly what I wanted and delivered a great experience. We will definitely be back and we will definitely use her again!

Best massage I've ever had hands down! I need deep tissue to work out my muscles and she does an…read moreamazing job. Her location in Lancaster is also super cute!

I highly recommend going here. Kaitlyn is amazing with the head spa and skin treatments. She is…read morevery knowledgeable in the services she offers. Kristy does an amazing job with the deep tissue massages, she listens to you about your problem areas. These two ladies and my experience with them are what keeps me coming back. The only thing I think could use improvement is the ease of use to schedule online.

I had the best Japanese hair spa by Kaitlyn Blevins. She was wonderful. She has great positive…read moreenergy. The quality of care was outstanding. I can't wait for my next appointment.

My relaxation massage with Sandra was one to not forget. The setting was just right and she was so…read morefriendly and personable. Book with her today you will not be disappointed!

I cannot think of a time when I have ever had a better massage than I had today with Saundra at…read moreserenity massage. Everything was just perfect. The room was lovely and peaceful, and her calm tone of voice made it, so it was a very restful experience. I plan to go every two weeks now. I am so glad that I found her!

I have been seeing Deb Rybinski for almost 3 years and my husband has begun seeing Devin. This…read morepractice provides the most PROFESSIONAL massage therapy you will ever find ! The staff is highly skilled,friendly, and very in-tune with their clients' individual needs. This is the ONLY place to go if you want a REAL massage!

When I tell you I was sick, I was sick! This young lady was so kind, patient and helpful. She…read morelistened to my concerns and gave me the utmost care. I'm so thankful that there are still some compassionate people left in this world. No one wants to be sick but it sure helps when they are so sensitive to your needs. I will come back again and gladly spend my my hard earned bucks here.

I had an excellent experience. Vicki and her staff are top notch. She took her time to explain…read moreeverything as it was happening. She used essential oils on my stomach to help me relax. The place has everything from colon hydrotherapy, massage therapy, Life coaching and pain therapy treatment. I look forward to coming back and highly recommend to everyone.

I love the relaxing feel when you first walk in. Katie is amazing and so attentive and…read moreaccommodating. I can honestly say physically and mentally I am better after seeing her!

The 60 min goes too fast!! I visit at least 1 time when I'm in town. Very relaxing, clean , just…read morewhat I need to get the muscles loose!