Best massage I've ever had hands down! I need deep tissue to work out my muscles and she does an…read moreamazing job. Her location in Lancaster is also super cute!

Rachael's massage therapy practice is housed inside of the Kindred Collective store. She is a…read morereally talented massage therapist and I am so glad that I found her. Her schedule fills up fast as it is Fridays and Saturdays only, so planning ahead to book appts online is essential. I also thought her rates were very reasonable for the quality of the services.

One of the best massages I've ever gotten. She ask about pressure and is very responsive to…read morewhatever you need. The ambiance in the room is super relaxing and the hot towel at the end is sublime. Nice touch!

I've been to this location several times before and have always had decent experiences, which is…read morewhy this visit was so disappointing. This was, by far, the WORST experience I've ever had here and actually the first negative review I've ever written because I felt that strongly about it. I booked a 20 minute chair massage and specifically requested that the therapist focus on my neck and lower back due to ongoing pain in those areas. Unfortunately, those areas were barely addressed at all. Instead, the massage felt extremely rough and uncomfortable the entire time. Toward the end, it genuinely felt like I was being hit in the back of the head while he was working on my back. I typically always leave a tip, but in this case, I chose not to because I was unhappy with the service. As I was leaving, the receptionist called me back into the store to point out a sign stating that tips are recommended. I explained that tipping is optional and left. The interaction felt unnecessary and unprofessional, and I felt uncomfortable as I walked out. This experience was upsetting from start to finish. Please do better....

OMG the best $20 I have spent in a long time. I was treating myself to my own early Mother's Day…read moregift..a foot massage. My ex hubby used to give these too me but this was my first one from a stranger..sort of felt like I was doing something dirty...lol !!!! The only thing I didn't like is that people walking by in the mall can watch. Why would you want to watch? But they do!!! Next time I might spring for a little extra time for a little higher price. But I have to admit it felt really darn good...too good if you know what I mean..!!!! lol The body massage is what I want to treat myself to but again I don't want the whole mall getting a floor show. So, for now I will continue to enjoy my secretive foot massages!!!

Brian S. Is amazing!! I just spent 90 minutes on his table for deep tissue massage and feel so much…read morebetter. He is able to recognize your problem areas without you even saying a word! His deep breath technique is eye opening experience, tips to minimize your problem areas in between massage are so helpful and his sense of humor put you at ease instantly.

I came here for the first massage ever, while I have never had a massage before, I was not sure…read morewhat to expect. I got a deep tissue by Brian, and I honeslty had a great expereince. He was very personable and walked me through everything that he was doing and going to do and made me feel extremely comfortable. Definley coming back when I am back in town.

My relaxation massage with Sandra was one to not forget. The setting was just right and she was so…read morefriendly and personable. Book with her today you will not be disappointed!

I cannot think of a time when I have ever had a better massage than I had today with Saundra at…read moreserenity massage. Everything was just perfect. The room was lovely and peaceful, and her calm tone of voice made it, so it was a very restful experience. I plan to go every two weeks now. I am so glad that I found her!

I highly recommend going here. Kaitlyn is amazing with the head spa and skin treatments. She is…read morevery knowledgeable in the services she offers. Kristy does an amazing job with the deep tissue massages, she listens to you about your problem areas. These two ladies and my experience with them are what keeps me coming back. The only thing I think could use improvement is the ease of use to schedule online.

I had the best Japanese hair spa by Kaitlyn Blevins. She was wonderful. She has great positive…read moreenergy. The quality of care was outstanding. I can't wait for my next appointment.

Samantha is great! The best deep tissue massage I've ever had. You can schedule online appointments…read moreand the prices are very reasonable. I highly recommend.

Bought my mother a $105 gift certificate on their website for Christmas. She went today to get…read morepartial massage and Rebecca was horrible!! My mom asked for a pillow to be more comfortable and this "professional" was rude and condescending to my mother! Hardly relaxing! Rebecca then couldn't find or figure out how to redeem the digital gift certificate and said she needed time to figure it out and again was being mean and rude! My mom was so upset by the time she left and she is refusing to go back for the rest of the services! Learn to use your products and don't take it out in your customers!!! Avoid this place!! Awful owner!!

I contacted Kayla to set up in-cabin massages during our first trip to the Hocking Hills area…read more Kayla was really easy to communicate with and was very flexible to accommodate my requests. She even answered some general touristy questions I had that had nothing to do with her services. The massage was fabulous and very relaxing! She understood exactly what I wanted and delivered a great experience. We will definitely be back and we will definitely use her again!