This company was extremely unprofessional. I do not recommend. The communication is awful. They…read morecalled 30 minutes prior to an appointment to cancel the ride, which they knew they could not complete a day prior. The company had the appointment for an entire month scheduled on their books. The nursing home had my father dressed and waiting by the door and no one from the company would anewer or retur a call back. Several voicemails were left. I could never get in touch with the company. If you're elderly or have an elderly family member that needs to get to their doctors appointment, please do not book with this company.

From the owner: Our transportation business stands out through our commitment to predictive reliability, utilizing…read moreadvanced logistics technology to not only track but actively anticipate and mitigate potential delays before they impact delivery. We combine a modern, maintained fleet with a customer service team empowered to offer real-time, flexible solutions, ensuring your on time exactly as promised. Our dedication to clear, proactive communication and our safety-first operational culture means you receive exceptional peace of mind, making us the partner you can truly rely on to keep your business moving forward.

I am giving this company a 5 star review because of their professionalism and quick responsiveness…read more When I inquired about their services, I received an emailed reply within a few hours. All follow up communication for scheduling was also very prompt and provided helpful information. The representative with whom I spoke by phone was also great. Unfortunately, my family member's health declined before the scheduled service, so I was unable to experience their transportation. However, this is the company I will contact for future medical transportation needs.

From the owner: We provide door-to-door non-emergency transportation for ambulatory and wheelchair-bound…read moreindividuals.

I would recommend this transportation service as one of the best services our family has received…read more They are very accommodating, on time and very committed to their customers. The transportation vehicles are always clean, and they go that extra mile to make you feel safe during transport. We have been fortunate to have exceptional drivers like Shady! Thanks Shady and keep up the good work!!!

Using Hind transportation has been life changing and so convenient! The drivers are consistently on…read moretime, kind, and courteous. Whether you're in a wheelchair, crutches, a boot, or no issues walking, they're there to take you to your appointments. I haven't been sore to a single session since using Hind!!

I travel a lot and I always deal with taxi service providers and most of them are not in to quality…read moreservice all they care is Abt the final destination and get a tip that's all ........but this guy Amazing experience!professional driver, fast and reliable .love the service ...... The car was very clean also reasonable price ! The driver open the door for me and asked me what kind of radio station I want to listen I told him what I like and he asked me if I prefer or know different route professionally !

From the owner: Exceptional Taxi Cab, Airport shuttle, Executive Limo,…read morepackage transportation an delivery and medical transportation Service in Metro Detroit.

I contacted this company by phone and email in an attempt to schedule non-emergent medical…read moretransportation. I never received a reply to my emails. When I called, an answering service took my information, but no one from the company every called me back. I ended up booking another company.

It doesn't get better than prompt service, friendliness and professional. The best. If there were…read more10 stars, that is how I would rate them.

I needed to transport my Mom and I just happened to find JW Reliable Transportation. I'm glad I…read moredid! My Mom was very well cared for. Scheduling was easy. Jonathan went above and beyond to ensure the safety and comfort of my Mom.

When my recovery at the Skilled Nursing Facility wasn't going so well, my sister hired J W RELIABLE…read moreTRANSPORTATION to get me to an urgent but last minute CAT SCAN appointment. She just saw his picture ( Jonathan ) in an ad and knew he was BIG and muscular and that this might work out. I am a 6' 3" man and I couldn't walk. I was very sick from a spinal infection injury. I needed someone strong enough to transport me from the nursing home to the MRI Center. The MRI Center did not have the capability to assist with a patient my height and size. Jonathan Williams, the owner, actually physically lifted me up and carried me to the MRI table ! When I finally recovered from surgery months later, I called Johnathan to transport me home. He remarkably wheeled me up the steps in a wheel chair in front of my house to get me safely inside ! I highly recommend this company. Thank you again. Carmen

Very friendly customer service from coordinator. Driver was not as friendly but still nice. Driver…read moreneeds to lay off the brakes some. Pretty sure I got some whiplash.

Yesterday was my families first experience with Royalty Care Transportation because my daughter is…read morein a wheelchair. We could not transfer her in and out of a car. I read many positive reviews then called. It was on a Sunday when my call was answered which says a lot. Many transportation companies are not open on Sundays. The person I talked to was exceptional. Talking to her made my decision to use RCT. The driver was professional and very nice picked us up on time in a beautiful van. It was clean and the long ride was very comfortable. I will definitely use Royalty Care Transportation again and recommend anyone else to use them too.