Tried to reach out to T.O.G.A.R. via Yelp reservations and via their website Contact Us page…read morewebform directly, and had zero luck getting any response. The Yelp form seemed to have some issues going through; not sure if it was a Yelp issue or vendor issue, so that's why I went to the vendor's website directly, and attempted their webform. As of now, it's been numerous business days with no reply. I see from other reviews that my experience appears to be outside the norm, so that's unfortunate.

Ok, close it down folks, I've found my new appliance repair guy for the foreseeable future…read more I had started down the YouTube instructional video.. you know the ones that make everything look incredibly easy, but then it turns out it's a marginally different model of dryer and completely changes the whole equation? Yeah, one of those. So about fifty suppressed swear words later, I'm on the phone with The Other Guy, and we're booked for a short window the next day. He jumped right in and dismantled the entire thing to clean it out, test out parts, and make sure he got it right. He showed me how the burner was glowing too hot, which means we'd just be replacing it again in a handful of months. We tested and tried different things on it, and he landed on an airflow issue (in addition to already fixing the broken part), and shortened our exhaust duct. He stuck around to make sure this fix was it and was going to take, and it's been humming ever since. I also found his pricing fair, and will go to him again (but good lord hopefully not for a while, we've had enough of these things this year). On last note -- just call him. I know. I want to send the message and hope it works out, but I think it's easier and more likely to happen if you just call on this one.

Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

I had my Bertazzoni oven repaired - small stuff, a loose handle and one of the elements needed to…read morebe reattached. They charge $200 just to show up, which I thought might cover twenty minutes worth of repairs with no parts. Nope, they charged an additional $200 for the labor. That equates to $600/hour. They didn't leave any receipt detailing what they did (I wasn't home for the repair) and it took three phone calls for them to email me the work order, that simply said " tightened handle, reattached oven burner element." That's just a lot of damn money for what I got.

Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

Joe from J&J Appliance Repair did a top notch troubleshooting job on my stovetop. He identified the…read moreproblem, ordered the part and installed the part a few days later. I thought the turnaround was very quick And my repaired stovetop works perfectly. Joe was very pleasant and explained his troubleshooting reasoning in splendid detail. He even swept around the pulled out stovetop before reinstalling it. I thought that service went above and beyond. The price was reasonable. I will definitely use J&J in the future. Highly recommended.

We had a very positive experience with Able Appliance. Our freezer went out. I Googled and found…read morethem. An appointment was made for the next day. Unheard of, right. Alex, a nice guy, showed at the agreed time. He immediately recognized the likely problem, the thermostat that had stopped functioning. The part, one he had in stock, was replaced in a couple of days, and the freezer is working fine. We will call them at as in if and when an appliance issue arises.

I can't decide between a four and a five. My refrigerator quit working on a Sunday evening. I was…read morethrilled to be able to call and make an appointment on the weekend for Monday afternoon. Service person was on time and quickly fixed the refrigerator by unplugging and plugging it back in. Sad that I had to pay $100 for not thinking of that myself, but thrilled I didn't have to buy a new compressor or something else expensive.

Able is DEFINITELY our go-to for appliance repair!…read more While we've used them a few times on different appliances, some large and some small, the latest reason for a visit was a broken microwave. TL;DR: the microwave was FIXED in less than 24 hours from my call to have them out! They were super easy to schedule with, and offered next-day service. Unlike a prior vendor who worked on the same part on the same microwave who required multiple visits, Able was able to perform the initial evaluation, diagnose the issue, and FIX the issue on a single trip, avoiding lengthy delays in a KEY appliance for our family! Lastly, and maybe even more lovely than the prompt and excellent servce: they came in under half the cost of last year's vendor! I attribute much of that to the lower amount of visits and understanding their business better! GREAT VALUE! Thanks, Able!

My washing machine is leaving suds behind after cycle is completed. I needed the filter checked…read moreand cleaned if necessary. Drew explained it would be another $300 and I said ok and to do it. His response indicated he didn't want to and he repeatedly said the diagnostic check showed the machine was emptying properly. His attitude showed he wasn't interested in fixing the problem and I consider the service call a waste of money.

Snap Appliance Services came out to my home to service a wayward Speed Queen washing machine. The…read moreTechnician, Logan, was friendly, knowledgeable very professional. Not only did Logan have the part ready to go in his truck, but he fixed my machine good as new! Outstanding! -Dave M.

Logan was great to work with and got our Speed Queen back up and running. He also pointed out some…read moreother issues with the appliance that need to be fixed under warranty.

I have been a Keister customer for many years and wouldn't go anywhere else. Owner Dan is probably…read morethe most knowledgeable small engine tech in the city. Friendly, helpful and honest service. Highly recommend!

I've been taking my push mower(s) to Dan since he was first working out of his garage at his house…read more He's been extremely reliable, honest, friendly and most of all professional! He and his wife are the best!'

Terrible and much more expensive than other appliance repair. They have a low serve call but almost…read moredouble the cost for the actual labor & parts charges of another company. We had to eat Sharks service call but It was much less expensive to pay the service call, labor, & parts for another company.

I was quoted more than $400 to replace the optical ice sensor of my old refrigerator…read more The replacement parts are available on Amazon for around $25 and the time to install them is about 10 minutes (there are plenty of videos that illustrate this very simple task), When I heard the estimate, I said "No thank you" in a heartbeat. Very disappointing because I felt this was an attempt to take advantage of me.

Very easy to schedule. Repair techs arrived on time and had repair completed very quickly. They…read morewere both personable and pleasant.

This is the second time trying to use this company, and I believe they use the word 'diagnostic'…read moreway too much and probably mean nothing will be done and they take you for $40-50 on the diagnostic fee. I feel duped twice now, and now see from the reviews the word scam comes up a lot in one star. I would agree that the company itself is running a scam and in my opinion does no diagnostic work unless the part replacing is cheap with very little time to repair. If you can save yourself the time, this place in my opinion is a complete Scam as so many others have mentioned. Lesson learned the hard way I suppose! Adding to my original review after speaking with owner...I'm not mad at all actually, it's my fault. I made the choice to come to your store. Where the owner is being dishonest is the diagnostic part, he said controller was broken and that's not true. My controller panel was working, it was the motor or fan in the back overheating. His tech probably researched the parts first and saw nothing was available. Once again this is my fault because i should have researched parts, but I didn't think a company would just take my money not doing any diagnostic work. The word they should use is 'research' instead of diagnostic like a car dealership diagnostic is just a scam. You can go to O'Riley or Advanced auto store to get a diagnostic check with your car for free. My only ask from customers is don't be foolish like me, and trust diagnostic is actually being done. I got took for $50 but learned a good lesson that this company isn't transparent about diagnosing your problem with an appliance, and if anything they just want to take your money like a car dealership who also takes a diagnostic fee when they're offered around the corner for free. For the customer who don't want to throw their money away. I would simply ask your tech if parts for your appliance are readily available and if he tells you I don't know because he's trying to take your money below is a few sites you might want to quickly check. http://searspartsdirect.com https://www.appliancepartspros.com Hopefully this review is helpful for people, once again I'm not upset at all. Just won't be making the same mistake or utilizing this place ever again. Also glad it wasn't more than $50, feel bad for some of these other customers who gave one star.