Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

Joe from J&J Appliance Repair did a top notch troubleshooting job on my stovetop. He identified the…read moreproblem, ordered the part and installed the part a few days later. I thought the turnaround was very quick And my repaired stovetop works perfectly. Joe was very pleasant and explained his troubleshooting reasoning in splendid detail. He even swept around the pulled out stovetop before reinstalling it. I thought that service went above and beyond. The price was reasonable. I will definitely use J&J in the future. Highly recommended.

Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

I had my Bertazzoni oven repaired - small stuff, a loose handle and one of the elements needed to…read morebe reattached. They charge $200 just to show up, which I thought might cover twenty minutes worth of repairs with no parts. Nope, they charged an additional $200 for the labor. That equates to $600/hour. They didn't leave any receipt detailing what they did (I wasn't home for the repair) and it took three phone calls for them to email me the work order, that simply said " tightened handle, reattached oven burner element." That's just a lot of damn money for what I got.

Tried to reach out to T.O.G.A.R. via Yelp reservations and via their website Contact Us page…read morewebform directly, and had zero luck getting any response. The Yelp form seemed to have some issues going through; not sure if it was a Yelp issue or vendor issue, so that's why I went to the vendor's website directly, and attempted their webform. As of now, it's been numerous business days with no reply. I see from other reviews that my experience appears to be outside the norm, so that's unfortunate.

Ok, close it down folks, I've found my new appliance repair guy for the foreseeable future…read more I had started down the YouTube instructional video.. you know the ones that make everything look incredibly easy, but then it turns out it's a marginally different model of dryer and completely changes the whole equation? Yeah, one of those. So about fifty suppressed swear words later, I'm on the phone with The Other Guy, and we're booked for a short window the next day. He jumped right in and dismantled the entire thing to clean it out, test out parts, and make sure he got it right. He showed me how the burner was glowing too hot, which means we'd just be replacing it again in a handful of months. We tested and tried different things on it, and he landed on an airflow issue (in addition to already fixing the broken part), and shortened our exhaust duct. He stuck around to make sure this fix was it and was going to take, and it's been humming ever since. I also found his pricing fair, and will go to him again (but good lord hopefully not for a while, we've had enough of these things this year). On last note -- just call him. I know. I want to send the message and hope it works out, but I think it's easier and more likely to happen if you just call on this one.

We needed a light fixture replaced and they responded quickly. We had a scheduling conflict come up…read moreand they worked with us to change the day of installation. They did a great job and we will definitely use this company again!

Dryer had issue - so tried to trouble shoot (like a normal person?). Couldn't get to work - so…read morecalled technician. These folks came over and since had seen we tried to trouble shoot wouldn't even look at and said "it's a liability" So short story - just sit and hope into the universe things magically fix or else you can't get service from this place.

Able is DEFINITELY our go-to for appliance repair!…read more While we've used them a few times on different appliances, some large and some small, the latest reason for a visit was a broken microwave. TL;DR: the microwave was FIXED in less than 24 hours from my call to have them out! They were super easy to schedule with, and offered next-day service. Unlike a prior vendor who worked on the same part on the same microwave who required multiple visits, Able was able to perform the initial evaluation, diagnose the issue, and FIX the issue on a single trip, avoiding lengthy delays in a KEY appliance for our family! Lastly, and maybe even more lovely than the prompt and excellent servce: they came in under half the cost of last year's vendor! I attribute much of that to the lower amount of visits and understanding their business better! GREAT VALUE! Thanks, Able!

My washing machine is leaving suds behind after cycle is completed. I needed the filter checked…read moreand cleaned if necessary. Drew explained it would be another $300 and I said ok and to do it. His response indicated he didn't want to and he repeatedly said the diagnostic check showed the machine was emptying properly. His attitude showed he wasn't interested in fixing the problem and I consider the service call a waste of money.

I had an extremely disappointing experience with Arrowhead Appliance Repair, specifically with Andy…read morePieri. Their technician diagnosed my dryer issue as a faulty 240V outlet and advised that I contact a licensed electrician. Following that recommendation, my property management company sent two separate licensed electricians. Both independently confirmed that the outlet was functioning properly. The actual issue was a defective dryer cord. Once replaced, the dryer worked immediately and has continued operating without any issues. Despite this clear evidence, Andy Pieri refused to issue a refund and instead questioned documentation and attempted to shift responsibility. The facts are simple: * Two licensed electricians confirmed the outlet was not the problem. * The dryer cord was replaced. * The appliance now works perfectly. The initial diagnosis was incorrect and resulted in unnecessary service calls, additional costs, and avoidable stress. Rather than taking accountability, the company chose to deny responsibility. I cannot recommend this business.

Andy came today to fix our dishwasher that wasn't draining. We've used Arrowhead repair for a…read morenumber of years (we are grateful we found them). As usual, he was able to diagnose and fix the problem quickly with minimal charge to us. It wasn't draining. He checked the pump, etc. Turns out it was a kink in the drainage line. Andy is THE BEST. Also in summer 2022 our washer stopped working. It was a Samsung and we'd only had it 5 years. Fixing it was going to cost almost as much as a new one, so we opted to buy a new machine. Thankfully we had Andy to recommend which brands to buy. He said get a Whirlpool or GE. We got a GE and it is THE NICEST machine we've ever had. We don't buy any appliances now unless we consult with Arrowhead Appliance first. If you want someone who is courteous, honest, and absolutely wonderful, contact Arrowhead Appliance.

We had a very positive experience with Able Appliance. Our freezer went out. I Googled and found…read morethem. An appointment was made for the next day. Unheard of, right. Alex, a nice guy, showed at the agreed time. He immediately recognized the likely problem, the thermostat that had stopped functioning. The part, one he had in stock, was replaced in a couple of days, and the freezer is working fine. We will call them at as in if and when an appliance issue arises.

I can't decide between a four and a five. My refrigerator quit working on a Sunday evening. I was…read morethrilled to be able to call and make an appointment on the weekend for Monday afternoon. Service person was on time and quickly fixed the refrigerator by unplugging and plugging it back in. Sad that I had to pay $100 for not thinking of that myself, but thrilled I didn't have to buy a new compressor or something else expensive.

We have had Nutterman's do our appliance repair for years. Always very polite, professional,…read morepersonable and knowledgeable. Easy online scheduling, came prepared with the correct parts, and gave tips on operation. This is becoming very uncommon in today's service industry, so it is much appreciated! Kudos for a great organization!

My Samsung dryer started hysterically screaming at me over the past week so I had to get it fixed…read more I'm not the type to call any company for service before I do my research because let's face it, not all companies are genuine and honest about what's needed. After reading these reviews I decided to call Nutterman's to repair my dryer. I had service with Nick Jr and he explained clearly what was going on. He even suggested he could repair the rollers but from the looks of them I didn't need them at the moment. Repair took less than an hour and I was drying my clothes instantly. I definitely recommend this company. Any future repairs (knock on wood) I'm giving them a call.

They fixed it dishwasher. It was clogged, and making a huge mess. They fixed it, and cleaned up…read morewell after.

We had a dishwasher issue and called Hotshot. When other companies were a week or longer to…read moreschedule, Hotshot was out the next day. The technician was prompt, courteous and honest. He shared the signs of an aging dishwasher and said he could fix it but it would cost the same as getting a new one. I really appreciated that! We now have their magnet on our refrigerator. They will be the only call I make next time! Thank you Hotshot Appliance.