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    Hugo Custom Carpentry

    5.0 (5 reviews)
    Open 7:00 am - 5:00 pm
    Updated 2 months ago

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    5 years ago

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    Before and After Home Improvement

    Before and After Home Improvement

    3.7
    (23 reviews)

    Called to have someone come out for a leak in our basement ceiling. Guy who answered the phone was…read morenasty. When I explained what we needed, he continued with the attitude challenging me, "Well how do you know it's not coming from the roof??" Um... because that's 3 floors below our ceiling that has a leak. Wtf. He was either that stupid or going for a money grab. AVOID AVOID AVOID

    Please avoid contracting with this horrible company. The owner, Rick is a pain to work with. He…read morehired subcontractors to tarp my property and they trespassed my property when I wasn't there despite making it clear that I need to be there and let them in. I scheduled their visit for 9am but they jumped over my fences around 8am. They proceeded with the tarp and severely damaged my sidings/window frames and hammered large nails all over my deck which seemed to be an experiment because they weren't sure if those nails would work on vinyl siding. The two man were also coming in and out of my kitchen door (connected to deck) inside the house to see if my windows were covered or not WITHOUT knocking/permission. Made me feel very uncomfortable. Pricing - the owner said it'll be a few hundred when HE STOPPED BY in person after evaluating the house but hit us with a bill that was over a thousand dollars. This quote was for urgent service however, he tried billing us much more. Inconsistency occurred throughout the interaction. PLEASE do yourself a favor and hire someone else. I informed that he'll be paid once insurance pays or he can directly claim with insurance, which he agreed however he is now threatening to put a lien on the house. AVOID Rick and this company at all cost.

    Wilson Design & Build

    Wilson Design & Build

    5.0
    (5 reviews)

    We worked with Justin for six months on three big projects in our house. I cannot say enough about…read morehis work. He's very talented and takes great pride in what he does. He was easy to work with and help turn our ideas into reality. He always showed up when he says he was going to, and always return a phone call or a text when there was question. We have been so happy with our new additions. We have recommend him to our friends as well! Thank you, Justin!

    I used Justin to construct a custom media center for my TV. He did an excellent job. I haven't ever…read moreseen a contractor as meticulous as Justin is with his work. At the moment Justin is a one-man operation, and as a result he will require more time to complete his job than the big boys (e.g. California Closets when it comes to custom built-ins). The big boys, though, use particle board (whereas Justin uses birch plywood) and farm out the manufacturing operation to a factory to get things cut quick and have a install design (whereas Justin cuts everything himself in his own home, transports it himself and has to do all the alignments himself). I thought I had a civil engineer in my house measuring the curvature of my walls, that is how detailed he is. I asked Justin about what other kinds or work he does. He does all kinds of remodeling, including bathrooms among other things (although he will contracts out the plumbing for example). The big guys generally have a lead time of like 2-3 months. Justin's lead time is probably 1 month or so. He is extremely flexible. Very punctual too. I highly recommend him.

    TLG Tile

    TLG Tile

    4.0
    (12 reviews)

    I contacted the owner and asked for an estimate. He arrived at my home and took measurements and…read moretold me he was going to give me an estimate within a couple of days. I have not heard back from him. I went to his business store, and it looked like a store front with nothing in it. There is something not right about this business. If the owner doesn't respect a potential client, I would not recommend this business to anyone. I found a great Bath and Remodel company. I'm actually glad this business owner didn't contact me back.

    The woman who answers the phone listed is ridiculous. She said her name is Antonio. She began…read morerefusing my project before I even told her the dimensions and what I was looking to do. When I asked her how did she know that it wasn't a project they were capable of doing without me giving more detail, she Paused and reluctantly asked me a few more questions. I start to respond and pause and at this point told her I didn't want to feel as though I am pleading with a company to take my service so it was ok. The conversation didn't get much better, and prior to me saying never mind she was rushing me off the phone insisting she said they were closing soon. I offered to give a call back tomorrow, or perhaps or give me a call and she wasn't Interested in doing this either! I don't know if she's having a bad day, but I was providing very distinct information and I'm always very pleasant when I speak with contractors, yet I did not at all receive the same in return. Based on the reviews I consider just going to the store and speaking with the owner personally to see if he could directly help me with my project, but decided to just move on to a different company. Because well, why would I beg for someone to take my money?

    Hugo Custom Carpentry - carpenters - Updated July 2026

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