I rented an Apt from Hughes Group Real Estate in O'Fallon, IL.
After reading several reviews online about their keeping of damage deposits for no reason given, I took pictures of the old, damaged doors , scratched shelves in the kitchen, holes in screens, etc. I kept a copy and gave them a copy. Before the end of lease, we cleaned vigorously and left the Apt in good condition. Again, I took pictures and showed them to the office as I turned in keys. After a month, I had not received any notice in the return of the $950 deposit. So I emailed. After several weeks they said it would not be returned, but they gave no reason. The A/C went out several times, and the back bedroom door would swell and get stuck on the frame. I noticed a crack but didn't know if it was our fault, so I offered to pay half. They added another $345 to the $950. The owner said nothing would be returned to us, but gave no reason. So, like several other Hughes Group Realty tenants who complained online like me, I did not receive due process in the deprivation of $950 plus $345 damage deposit. Since they are licensed by the State they should abide by Illinois State Law and Federal Law.
"No State shall deprive a person of LIfe, Liberty, or Property without the due process of law. They have an attitude of just doing whatever they want to do. I am steering clear of this business and it makes me sad that in our area we have a company that is abusive of tenant rights. They never stated a reason for keeping my deposit and charging me additional monies so Beware of Hughes Group Realty in O'Fallon, IL. read more