Mr. Appliance told me my oven wouldn't ignite because the safety valve was unsafe, which was…read moreperfectly logical since nothing about safety is ever safe. They heroically hunted for a part rarer than a straight answer, finally finding one for $420--plus labor, because labor is the price you pay for parts and parts are the price you pay for labor. I declined their $635 salvation but still paid $139 for the privilege of learning my oven was broken, which I already knew, because that's why I called them. Two months later, a handyman fixed it for $150 by replacing the ignitor, which wasn't the problem because it was the problem, and that's the beauty of this catch: the part you need is always the part they don't sell, and the part they sell is always the part you don't need.

on may 2nd we had a technician come out he walked in the door asked what was going we told him he…read morepushed the start button on my washer and automatically knew in an instant what it was I call bullcrap on that he never took it apart never even moved it told me 740$ to fix it ... absolutely not but he still got the 139$ for coming out won't call these people again definitely have a racket going there

Do NOT use this guy. He works for a roofing company and the whole time told me that he doesn't make…read moremuch money off of repairing appliances. I found out how he tries to make up for that. He charged me over $1k on two aftermarket parts for an ice maker which he never got working and then ghosted us when we tried to get him to fix it. He never really knew what was wrong with it. Just kept replacing parts. We got a "real" repairman and was told about the aftermarket parts. When I asked for a refund, he said he would and then never did. Not only can he not fix anything - you can't trust him. He talks a big game about being a man of his word, but he's far from it.

Can't say enough good things about this company. They came out the day I needed them and they were…read moreknowledgeable and professional. And they stood by their work and were so reasonably priced in an economy where you worry about everyone trying to charge you way too much, but they didn't! I'm really glad I found them and will be using them for All my appliances.

First of all, this is a real local business and not a broker that connects you with random…read moretechnician. Kyle himself answered the phone, agreed to come today, inquired about the issue and model number so he got the part that likely failed. He was spot on, my dryer needed a new heating element which he replaced quickly and left the machine working well. Super clean job and great to communicate. He was even early, I will definitely recommend and use him again.

I was very impressed with the service... It was easy to book him, and he was honest and…read morestraightforward with my options. He saved me money in the long run. He also diagnoses and repairs HVAC & split AC units -- in addition to all the usual home appliances (except for microwaves). I plan to have him look at my old HVAC unit in the near future. Right now the heating part is working, but the AC part has not been working. I'm looking forward to working with him again.

Wife scheduled maintenance on washing machine. Was told to try it out for a couple of days and if…read moreanything was still wrong to reach back out. My wife reached back out several times since, it has been a week, and we have been ghosted.

The best when it came to helping us diagnose our problem and ultimately helped us replace our…read morewasher. A thousand thanks!!!

Point of initial communication! The customer service rings suburb!! Jacob is a professional who…read moredisplays trust and transparency! Many people can get a job done, but to have someone you can trust to do it makes a huge difference! I recommend his services hands down! And his rates are also fair!

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Same day response to phone call about refrigerator problem, fast diagnosis and quote, parts…read moreordered, delivered and installed on time. Super experience.

After a service call and a confirmation that my freezer (ancient) had died, they made me an amazing…read moredeal with a purchase of a new one. Their deal was even better than Costco or Sam's Club. Delivered and haul away the old one was negotiated. Extremely impressive and pleased.

Walt's appliance is an great store for appliance purchase prices are very reasonable they also…read morerepair appliances. Home repairs or you can thank your appliance to the shop repair cost is the best around. The crew explained everything that needed repaired. They also sell parts if you want to DIY . Great inventory on parts and all name brand appliances in stock. Completely recommended for your next appliance purchase or repair.

Great experience the washer is over 13 years old so instead of replacing the drainage I am buying a…read morenew one!

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Hurst-Euless-Bedford you can trust that our expert technicians will take pride in the cleanliness of their work. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always guarantee our work. Backed by the Neighborly Done Right Promise®, your satisfaction is our guarantee. Call us today for all your appliance repair service needs!

We started out by making arrangements through Yelp. I was happy with the appointment date. The…read moreowner came out and diagnosed the ice maker was dead. That is why we called, lol. He left letting me know that the part was ordered and when it came in he would let me know. Here is when we had the only problem. We set an appointment for him to come out. He didn't make it. If I would have had to take a day off from work, this would have been a major problem. I'm retired so it was easier. We reset for Saturday morning. He came in stating that he wasn't going to charge us for the install because of his error the day before. But wait a minute, I already paid for installation and the part. Either way, our ice maker works now. Really over all the owner was really nice and sensitive to our time when the problem occurred. I still would recommend this company. I have hired him to fix our dryer as well.

This guy is a fraud. Took our money and disappeared. Used to be C&T Appliance repair. Careful…read moredealing with Colin.

Did work I didn't ask for! My serger was in bad shape. It was tossed around by movers. I took it in…read morefor a basic tune up and Geoff saw some parts broken off and came up with a repair that not only fixed the problem but didn't even cost me more. It is hard to find quality work. I will be back soon.

Geoff is an excellent and knowledgeable repair person. The machine was serviced timely and was…read morefully explained.Highly recommended.