The Richardson Texas USPS sucks... they are stupid and slow... wasted my whole day on a package…read morethat had been rescheduled for today.. . They kept telling me it was on its way... do I wasted a whole day on these ignorant fuckers... I hate the mail service.... they could care less.....

This is the City of Richardson's main post office. There are a few other smaller locations, but if…read moreyou want the most services and the best hours, you'll either come to this branch or head to the cities of Dallas or Plano. Parking here can be tricky. It's a circle drive, but with pedestrians and cars both coming and going you have to be super cautious not to run into anyone. The counter staff quick, efficient, professional and helpful, but there will rarely feel like there are enough in duty. Most days, I feel like there is a line and a wait because there are so many customers seeking services. The facility has a machine that allows you to weigh your package and pay for postage, but I rarely see anyone use it. It's less of a hassle to wait in line and get personalized help. They also offer postal boxes for rent, you can buy cards and pretty package mailers or even pick up the express or priority boxes of different sizes for free. Different unique stamps can be bought here, and the staff are great about always asking if you need some extra with your order. Limited quantities are available. Most services you can do buying online from the comfort of your home. Still, it is nice to know that you can still get personalized help when needed.

Very nice staff they are willing to help and answer questions. Not to many customers so wait is not…read morelong. Location is not the easiest to find but once you know where it is located you can get in and out quickly.

Darlise was super friendly and assisted us with all of Our questions. She had a candy bowl for…read morethe kids(even offered the adults some!) it's rare to see friendly hospitality, especially at the post office. Thank you Darlise for your welcoming smile and personality!

'Open' but doors locked and sign on door that they will be back...no time given. Just drove 10 min…read morehere and this is CRAP!! I called the phone number in the 'we will be back' sign and rang twice then went to voicemail. Terrible.

Dropped a package off 5 days ago and it has not even scanned... the worker is friendly but he said…read morehe would drop it off the next day.

Absolutely cannot understand why the cashier was so rude…read more They could not comprehend the fact that the computer system input my address incorrectly. I simply asked if I need to go back online & fill out the same form again, to correct the information. The Asian Indian "helping" me blatantly told me "Don't Say No!" because blah blah blah. I stop listening after the demeaning tone of voice came out of their mouth. I believe it was a misunderstanding because of language barrier. Even so, like chillax & stop treating me like your least favorite child

The cashier had a seriously asked me a question and when I said no replied with "don't tell me no"…read more Sir I asked if I needed to go online to make the info you see on your scene accurate since it is not. Moral of the story: they're rude, they don't listen to the question you ask so then they can't answer, go somewhere else

Service is horrible. They tell you to get in one line for package pick up. That person doing the…read morepackages leaves for lunch. The other worker after 12 minutes states... get in line. You wait in the one line till you finally get back to the front and the lady returns. She said go to the pick up line. Well, we were here an hour ago. Still, no one helping us. So much attitude, there is no way a star is worthy. A woman there was crippled and the skipped over her 3 times, because she wasn't fast enough. Absolutely horrible. 1 star for the customers standing up for the little Asian lady in pain.

They refuse to follow delivery instructions, and don't even give a package alert if the package is…read morea size they don't like. Ive had gift cards go missing, credit cards never delivered, even court documents returned and when the court requests my current address and I give it to them, they think *I'm* lying bc of the returned documents. As this has to do with custody, this is unimaginably horrible!

This is got to be the weirdest Post Office ever no way to buy postage, no lobby where you can talk…read moreto somebody not even a dropbox outside that you can throw a letter into. Does the USPS not trust that neighborhood?

I moved to a new office on Memorial Day and I haven't received any mail since then 3 months later…read more I mailed a letterr to myself which never arrived. The office tenant next to me affirms that mail delivery has been spotty since the experienced postal delivery worker who served our building retired. I'm having my office mail delivered to my home address which is served by a larger and more efficient post office branch office.

This is the second time I have been to this post office and there is little to no wait, it is clean…read moreand everyone is super nice. I don't understand why they don't have a higher rating. I give it five stars!

My package was supposed to be delivered todays July 21, 2025 in Maryland as a priority mail,…read moreunfortunately my package did not move, it is still in Dallas. This is not the first time, it has happened a lot of time. This is a bad customer service.

There's several places marked as Post Office and you show up and it's only a pick up place, or…read moreother issues, ect.. so I just wanted to share that this is an actual small post office at the end of the shopping strip. The doors make it look a little scary- but you walk in and you'll see a ton of PO Boxes and then you turn right and see the small little post office. The staff were really nice and I was in and out within 2 minutes. Overall great little hidden post office !

I used to dread going to post offices. I associated them all with long lines and since I don't ever…read moreseem to know what I'm doing in a post office (lol), I usually get to the front and have to be asked to do something else, wait on the side and then come back to the front to finish my transaction. Well not here! I don't know if anyone knows about this location or what, but every time I've been here, it has never been busy and the staff are really helpful! No dread here. Great location for sure and always happy to go back and take care of post office business.

I stopped going to this post office when a front desk clerk accused me of not wearing a mask, when…read moreI had one on, in front her. She even called the manager, but refused to make any accusation in front of him. So, I just said to the manager "I didn't ask to talk with you". So, the manager looked puzzled, and returned back to the operations area. Honestly, how do people like that get hired to be a front desk clerk anywhere ? I wish the post office would review the security camera. I think they have a nut working at the front counter.