Bill Stoll has been my insurance agent through Steven Hom Insurance Services for about three years…read morenow and has been nothing short of excellent. He always has reassured me that my wife and I were in good hands when it came to auto/renter insurance. With the highest level of professionalism and integrity, Bill continually takes the time to educate us on policy details and how the process works. The reason I write this review is to convince you all to stick with Bill and Steven Hom Insurance Services. Since I will be attending nursing school full-time pretty soon, my wife and I were looking at a number to save more money since I won't be working for the next couple years. Although rates at Steven Hom Insurance are extremely reasonable, my wife gets an incredibly cheaper rate through her work in public education which can't be found in the general market. Unfortunately we'll be switching insurance providers simply because we need to save money any way we can for the time being, but not because of a lack in quality. No No No Not at all! Steven Hom Insurance agents are the best in the market! And this isn't goodbye. Once I'm done with nursing school and find work, I plan to consider Bill once again. YOU ROCK BILL!

Been using him for years and never had any issues. With the ever shifting insurance environment in…read moreCalifornia there is always a need to update or renew our policies and his office always gives options which I appreciate.

Best person to call for umbrella insurance!…read more Joe was easy to talk to, knowledgeable of available options, and answered emails. He gave me a great quote with a highly rated insurer. Whole process took 2 days. Save yourself alot of time, call Joe Peterson in San Ramon.

Joe was very responsive and assisted in getting me quotes for my homeowner insurance quickly. The…read morepolicy he provided had better coverage for a lower price than what I received with another agent. He was answered all the questions and addressed the concerns I had regarding the policies.

We cannot say enough good things about working with Nathan and his team. They handle all of our…read moreinsurance; homes, vehicles, and our umbrella policy. The level of service is truly white glove from start to finish. In a world where it's nearly impossible to reach a real person, Nathan's Team is responsive, proactive, and incredibly knowledgeable. When we have a question, we get a clear answer quickly. When something needs attention, it gets handled. No chasing, no call centers, no confusion. There is something incredibly valuable about working with a local agent who knows you, understands your situation, and actually cares about protecting your family and assets. We feel confident knowing our coverage is thoughtful, coordinated, and reviewed regularly not just set and forgotten. If you're looking for an insurance agent who combines expertise with personal service, Nathan and his team is it. Highly recommend.

Great team. Always there when you need them. Appreciate how responsive they are for all my needs…read more They make it easy.

Casey went the extra mile and saved me thousands even when it wasn't in his interest. Heartily…read morerecommend!

Worst insurance experience ever! Claim filed against my son on an auto policy we had on his car…read more Once I found out a claim was filed I called the claims person 2-3 times and received NO call back. Called the agent and he did NOTHING to assist. Found out a claim was paid out to the other party only AFTER my invoice was due and sent out. I never got to explain what I was told about the incident because NOBODY called me despite my calls to them. No opportunity to discuss anything on my side. Complete incompetence and inexcusable. Definitely would not recommend especially if you have an issue.

This has been the worst insurance agency I've ever worked with, with consistently poor customer…read moreservice. You will almost never be able to speak with Bill, and on the rare occasions you reach Teresa, she unorganized, does not follow up, and often provides misleading information. I strongly recommend avoiding this agency. They're quick to take your money but unresponsive when you need support. Instead of posting defensive replies on Yelp, the owner should focus on improving customer service.

This was the most unprofessional service I have experienced from any service provider…read more Communication was consistently poor, and the failure to communicate ultimately resulted in the loss of our home insurance coverage. The replacement policy they arranged was nearly three times the cost, included insufficient coverage in key areas, and improperly listed coverage for secondary dwellings that do not exist. When we requested corrections, they declined to assist. Despite multiple requests over several months, they also failed to add our trust to the policy, and when it was finally added, the trustee information was entered incorrectly. Overall, the experience involved repeated errors, lack of responsiveness, and an unwillingness to resolve issues. Ultimately, we changed our broker, and we are very happy with the new broker. I'd stay away at all costs.

I have been a long time customer. This year they have failed to provide Insurance coverage for my…read moretwo apartment buildings. They have taken payment but failed to provide a policy. And have failed to provide proof of Insurance to the property lien holder (Chase Bank). They are now failing to return phone calls. The lien holder is ready to find and issue a policy according to the terms of the loan.

Been with them since 2008.... Very competitive pricing....best customer service...highly recommend!read more

Frontier Bay Insurance is a breath of fresh air!! They are VERY proactive and extremely…read moreknowledgeable. I'm working with Ryan Cummings who "johnny on the spot" with my questions and concerns....nothing but an A-Team staff. Before changing agents, my broker stumbled over EVERYTHING and wasted many hours of my time and I still had issues. Ryan understood everything right off the bat. Walked through some questions, sent him my existing declaration/policy pages and he turned around a new policy in a flash!!

Ryan and his team are awesome to work with. Ryan is so honest and transparent in everything he…read moredoes. I personally know he has steered us toward a provider that netted him less money, but knew it was a better value and fit for us. You don't find that level of integrity in financial services very often. We will never use another insurance broker!

My recent issue was handled very quickly and efficiently. We have received excellent service from…read morethe Casagrande agency for very many years.

Ester has always been extremely helpful over the many years that I've been with Dennis Casagramde…read moreState Farm Agency Dennis and his team are excellent!

It's been refreshing to work with Jennifer, who has been able to simplify the insurance buying…read moreprocess. She clearly identified our goals, patiently walked us through different options and made recommendations that best fit our needs. There have been different occasions where I have reached out with questions and she always gets back to me quickly and has always been so kind and personable. Highly recommend!!

I requested for a quote for new auto policy from state farm from Jennifer. Found out state farm is…read morenot allowing new drivers with DL less than 3 years so since my wife does not qualify, i would not be able to request for a quote at this time. I like to give Jennifer a shoutout because she was very friendly and explained in details on state farm policy. Once i meet the 3 yr requirement i will definitely reach out to Jennifer again. A.+++ customer service and friendly. Highly recommend

Recently I was in need of finding a new insurance company after my previous company of 20 years…read morekept raising premiums for no reason whatsoever (no claims and no accidents on my home or auto). I called around and came across San Ramon Insurance Agency, and I'm very glad I did. Kerree was amazing and professional. Her response time and attention to detail were fantastic, and she quickly found me better coverage at a more competitive rate. She is extremely responsive, easy to communicate with, and always takes the time to explain everything clearly. I truly felt she worked hard on my behalf. Highly recommend San Ramon Insurance Agency and Kerree -- a 5‑star experience all around.

I've been with Tracy and Steve at the SRIA for 20 years! They have helped me with all kinds of…read moreneeds along that way and always find a way to help me. They have also put together a great team of professionals that respond quickly and even on the phone, you can tell they have a smile on their face. My family and I are super happy with our experience here!