I have been a long time customer. This year they have failed to provide Insurance coverage for my two apartment buildings. They have taken payment but failed to provide a policy. And have failed to provide proof of Insurance to the property lien holder (Chase Bank). They are now failing to return phone calls. The lien holder is ready to find and issue a policy according to the terms of the loan. read more

Been with them since 2008.... Very competitive pricing....best customer service...highly recommend!

Now, I don't ever write reviews (check the profile), BUT I believe the service provided by Sarah Pickens deserves one. The reason I say this is cause her customer service is immaculate. She is super nice professional and funny. I've talked to Sarah multiple times and it's fantastic every time. Why, you may ask? Because I've gotten the coverage I would like for a better deal every time. Sarah, I don't care what anyone says, you're alright lol Thank you Sarah, I appreciate everything you've helped me with. You're really easy to talk to and very sweet. I never feel rushed or pushed to do things a certain way, you always have given me best options and I truly do appreciate it. Thank you, you deserve 5 stars. read more

I have been so impressed and pleased with the effortless and flawless execution of switching home, auto and adding an umbrella policy insurance. My boss was in a situation (6 pts on DMV) where his auto insurance was ski high. Robin Ormsby was able to provide in record time a quote saving nearly 5K annually and providing an excellent rate for an umbrella policy as well. She was knowledgeable, personable and super efficient. Got it all done electronically - super fast and super easy. Loved it and love Robin. She has my business for life. So much better than dealing with AAA or online providers! Bobbi read more

Wanted to update to disclose the dispute was re-opened and closed in my favor. The response from the business is nonsense. read more

Very happy with the staff and how well they keep me updated. Really like having one person to (Kiven ) handle my account. read more

Rogers Insurance Services - Home & Rental Insurance Near Me - Danville, California

Roger's insurance is now handling our Mercury Insurance account due to the retirement of our previous agent after 20 years. I am very pleased with Lucy Sierra who has be very pleasant and efficient servicing our insurance needs here in Danville, CA. I was not sure about using a large insurance company, but with Lucy's help, we are very happy to be part of Rogers Insurance. Judy T read more

From the first phone call, I found them to be professional, friendly, and helpful. I had a somewhat complicated insurance issue, and they took me through the process of resolving it. Their prices are very reasonable! I couldn't be more pleased with the outcome. read more

Fast friendly professional service. We paid what we were quoted and our insurance was processed right away.

Everyone at Rogers Insurance is very attentive and helpful. Katie and Roseanne they're amazing and always takes care of everything for us so we don't have to worry about our insurances. We really appreciate your help, thank you again! read more

I've been using Rogers Insurance Services for over 10 years. I just recently sold a property in Hayward, California and bought property in the Cleveland Ohio area. I shopped 3 insurance company and Susie Perez at Rogers' not only provided the best service but the best pricing on insuring my properties. Thank you for the great job!! read more

I own a trucking company, and we are constantly updating our insurance holders and they need to be done quickly. Our underwriter Cortney Best has been amazing underwriter for our company. Highly recommend!!! read more

Holly was great setting me up with the correct insurance for my small business, so happy I was referred to them!

Roger's insurance has taken care of my insurance needs for the past 5 years. They have been wonderful across the board in terms of responsiveness, communication, and finding me the insurance plan that is best for me. In particular, Katie has really gone the extra mile for me when I have had any questions and has been quick to take care of any loose items! read more

Orlando and his team were referred to me by a co-worker. I was very happy with the insurance company I had already for my auto and home policies but thought i would just get a quote and see what they offer. Same coverage, a few added things i didn't have on my previous policy and a 46% savings per month. From converting my policies to Rogers Insurance was very easy and smooth. His team is outstanding ! I've already recommended him to several people. read more

Rogers Insurance has been perfect for my flood insurance needs. I don't know much about how it works and they have been able to provide excellent answers and make the process very efficient. Within 2 business days, I had my policy signed and ready to go to for my mortgage lender. Will definitely use them again in the future. read more

This company needs to ensure accurate information on their policies given by their customers. Three times i've needed to change information on my policy & three times the information given defaulted back to original and inaccurate data - of which resulted in a non-renewal option. read more

I have referred clients to Orlando on many occasions and he always provides outstanding service and the best coverage available at very competitive prices. Orlando and his entire TOTAL PROTECTION Team at Rogers Insurance Services don't just sell insurance, they provide advice and protection for you, your family and your dreams and give true peace of mind that is priceless. There is no one that I would trust more with this responsibility than Rogers Insurance! read more

Wow, I am so disappointed in these people. They have handled my insurance sine 2004. Auto, home, and an umbrella policy all through Nationwide. On Feb 10, 2012, called to add a ring as scheduled personal property to my homeowners policy. I emailed an appraisal and was told "I will handle it." Several weeks later I got the amended policy declaration only to find out they placed insurance on the ring that only covered it while in a bank vault. I called back at the beginning of March to straighten it out and was assured it would be corrected that day. Well, on March 23, 2012 I called Nationwide directly to ask a question about my auto policy. While on the phone with Nationwide I asked if the jewelry policy had been corrected. The company representative said the policy was still bank vault only coverage and that they had asked Rogers to provide the appraisal on February 10 and they made a second request March 10, never receiving a response. I was able to email the appraisal and get the coverage corrected by Nationwide on the spot. I called Rogers' this morning about 8:45. The person I was told I had to talk to was supposedly on the phone and would call me back. Well it's 4:30 pm and I still haven't heard from them. These folks are quick to handle your initial business and charge you a Broker's Fee to place your insurance, but their continued customer care, well not so good. I'll be looking for another broker Monday. read more

Orlando is a great guy to work with! He knows his business and executes with efficiency and ease!

The process of seeking auto insurance coverage for my newly licensed teen driver was a daunting task. I had a lot of questions and spent quite a bit of time exploring my options. Special thanks to Orlando and Raegan for their insight, patience and expertise in guiding me through the process of finding a new policy at a competitive rate. read more

Orlando is fabulous. When our loan closing was likely going to be delayed because of difficulty finding reasonably priced insurance that would cover us in a forested area with a high fire risk, Rogers Insurance Services came to the rescue. We were able to close on time and also get the coverage we needed at a rate that was very competitive. Orlando has continued to provide top notch service. When we need anything, he responds immediately. Remarkable. read more

I had a wonderful experience with Orlando and his team at Rogers Insurance Services. They were very comprehensive in their approach but made the process easy and seamless. They searched for the company that offered the best products at the best price. I appreciate their independence and their ability chose from many insurance companies. Then they went through my needs and cut out unnecessary items, saving many hundreds of dollars. After being "in good hands" with another company for 25 years, switching to Orlando's team cut my auto insurance cost by 50%! I would highly recommend calling them for all of your insurance needs. read more

Orlando and the team have been very helpful the past years in navigating home, auto and rental insurance. They have been proactive in researching and providing new competitive rates on an annual basis. read more

James was referred to me by a colleague and I am so happy I made the switch! James replies back to any questions within minutes no matter the time of day. Thanks for all of your help!! read more

Initial conversations were positive and a quote actually came back that made a lot of sense. However, from then on, for about 2 weeks I did not receive any word from Robin when in fact I reached out to her on several occasions to ask for clarification on many items in the quote. Gave them 1 star because Robin was candid some 2+ weeks later about the fact that they've had tremendous turnover and she would be unable to help me. read more

Worst service ever. Before signing anything they are so helpful and nice but after you give them your $ they don't return your call. ALL the quotes are real good (to good to be true) later you will get a crazy bill for double the amount they quoted you. SO BE CARFUL GET EVERYTHING IN WRITING!!!! or better yet look for a good Broker not scam artist like Rogers Insurance. So all the good reviews are ??????. read more

great customer service and very proffesional. i am glad to have kevin with the team. looking forward to continue having business with you in the future. read more