No matter what you do, stay away from Hudson Property Management (HPM). They present themselves as a modern mgmt company with a flashy web portal where residents and condo board members can put work orders in, but it is all just flash. HPM has terrible service, instead of sending a person to oversee problems and repairs, they send "protocol", documents that are full of disclaimers to remind owners that HPM is not responsible for anything, and you are on your own. When water is pouring into your apartment, the last thing you need is a document called "leak protocol". When a major event occurs in your building, you need somebody from the management company on site to oversee the incident, you don't need a protocol document to tell you that you are on your own. The brothers that own HPM, are seriously bombastic AF. Ask the poor Parking utility guy that was simply trying to buy lunch at Fiore's a few months ago when he got aggressively harassed by one of the brothers who was pissed that he got a parking ticket. Or ask any of the multiple unit owners who've been aggressively yelled at by the brothers that "your building is a piece of shit, you are lucky that we are managing it for you" HPM Refuses to share financial documents with unit owners, in order to see anything financial related you must go to the HPM office in person during business hours, you must view them on a monitor, you cannot take pictures, you cannot take notes, you cannot pass go, you cannot collect $200, and they stand over you while viewing the docs. At the first sign of snow each year, many management companies will send out a notice reminding you to be careful, letting you know when your entryway will be shoveled, and letting you know how to contact them if there's an emergency. At the first sign of snow each year, HPM sends out a disclaimer reminding you that HPM is not responsible for any injuries or for clearing the sidewalks or for anything. Need your lightbulbs changed, no problem, put in a work order and HPM is sure to have the bulb changed within a few months , yes MONTHS. Moving in? Moving out? You need to pay HPM a $300 "non-refundable inspection fee", this is to have somebody from HPM come to your building to look at the walls after you move. Sure, maybe you can justify this as a service fee, but HPM will never actually show up to do that inspection. Damage in the building's hallway? No problem, just open a work order and HPM will send somebody out in 4 to 6 months to take care of the damage. Maybe they will fix it right the first time, but probably not. HPM has their own cleaning business that does things like taking your garbage out or cleaning the building. Watch out, they will make your building look worse than it looked before they cleaned. Want to rent your unit out, HPM will harass you to pay them for unit management services. HPM is shady AF, they frequently hide work orders on their portal and they have stopped showing the dates that entries were made on the portal (so you can't figure out how long it takes them to get stuff done). Have an opinion about HPM? Post a review? Want to share it on the Internet? Maybe put it on Reddit? Get ready, you will get harassing threats from HPM's lawyer "remove your review or we will sue you" They are full of excuses, their service is terrible, they are a disgrace that will run your building into the ground. read more

I am writing to follow up on the review I posted about the management on google . I appreciate that you responded to my review; however, I need to address several inaccuracies and provide additional context. Firstly, I understand that the owner's responsibility includes paying for repairs within their unit. My original request was for the management to address issues in the common areas, specifically the hallways. Other tenants have been moving beds through these hallways uncovered, leading to a bed bug infestation throughout the building. Despite this being a clear management responsibility, my requests were ignored until I involved the health department, who then mandated immediate action. Regarding your response, you are correct that Adam was the exterminator. The manager I referred to in my complaint was Eric, who was extremely rude. As someone who works in property management, I am fully aware of the distinction between owner and management responsibilities. Additionally, I recently had a plumbing issue which a plumber identified as originating from another apartment. Despite calling at least four times and leaving multiple voicemails, my calls went unanswered. I have attached screenshots showing my call history, which contradicts your claim that there are no records of my calls. Each voicemail was over a minute long. Furthermore, I submitted several work orders that also went unanswered. It was only after contacting Donald, the president of the board, that any action was taken, and I am currently awaiting his follow-up. It is unreal for me to have to escalate issues to this level, especially when I pay for management services to handle common areas and building issues. Worse management company. I see they got sued already. I can't wait to potentially do the same! See below for each time I called and left a voicemail with no response. read more

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Lost thousands because of their in ablity to follow through. Also, they don't have a full time management person so you're not gonna get help and usually takes weeks for answers. read more

Liars and Thieves: GUILTY in Hudson County Superior Court of NJ, Law Division, Special Civil Part! Our condo association TERMINATED Hudson Property Management as our maintenance service provider via phone, email, USPS, and Certified Mail on April 13, 2021. The agreement was cancelled due to months of horrendous service that got worse each week, despite reporting our complaints via dozens of phone calls, voicemails, and emails that were almost entirely ignored. The final straws that broke the proverbial camel's back were the 2 trash citations (violation 287-8-H) from Jersey City on 1/22/21 and 3/9/21 due to Hudson employees setting out trash and recycling for collection on the wrong day. John M. Russo, Senior Property Manager, confirmed our appropriate termination of services via email on April 15, 2021. He thereafter refused to take our calls or respond to future emails. Despite terminating the agreement on April 15, Hudson continued to debit our condo association's Bank of America account 6 times in 2021: 4 additional monthly maintenance charges of $243.98 each (5/21, 6/21, 7/21 and 8/21) plus 2 unexplained "ancillary charges" each quarter ($40.13 each) for a total of $1,056.18. As a unit owner, I saw copies of dozens of emails between our association's board and P. B. Burac at Hudson, in which he repeatedly asked for the same documentation over and over for Hudson's billing department and accountants. P.B. never provided answers, never followed up, and never resolved the issue. Our entire board had to meet with the local branch manager at Bank of America and enter a formal complaint to start an investigation. Thankfully, Bank of America recognized and agreed that all 6 of Hudson's debits were unauthorized and was able to reverse all 6 of them for a total of $1,056.18 as of 10/11/22. Bank of America blocked any future unauthorized debits from Hudson, with absolutely zero assistance from P.B. Burac or anyone else at Hudson to resolve this matter. Our board continued to press P.B. Burac at Hudson for $226.60 reimbursement of the 2 trash citations ($113.30 each) for 5 months. Again, P.B. Burac evaded our phone calls and emails. On the rare occasions over the fall and winter that we were able to get a response from him, he repeatedly requested the same documentation (copies of the citations and proof that we paid them) for the billing department and accountants and falsely promised to "push it through". Finally, on March 25, 2022, Mr. Burac informed us via email that reimbursement was being processed by "Chase bank online bill payment". Then, 2 minutes later, he emailed again, saying reimbursement was denied "due to improper cancellation of maintenance" DESPITE that his co-worker, John M. Russo, unconditionally terminated our maintenance via email on April 15, 2021. While our condo association board decided not to press criminal wire fraud charges against Hudson due to the expense and length of time for litigation, our board did continue to call and email P.B. Burac and Hudson for 5 months for reimbursement of the 2 trash citations but received no replies of any kind. Our board filed a lawsuit in Hudson County Superior Court of NJ, Law Division, Special Civil Part, on August 18, 2022, demanding reimbursement of the 2 citations plus court costs. GREAT NEWS! Our board WON the case and petitioned the court to freeze Hudson Property Management's assets at Chase Bank. Chase Bank seized the assets from Hudson's account, transferred them to the court officer, and our condo association was reimbursed in full for the 2 citations plus court costs ($365.60 total) on March 15, 2023. HUDSON PROPERTY MANAGEMENT, LLC WAS FOUND GUILTY AND DID NOT CONTEST THE VERDICT. JUSTICE WAS SERVED. THE LIARS AND THIEVES AT HUDSON HAD TO PAY UP AND WERE LIKELY VOMITING IN THEIR OWN MOUTHS AS THEIR ASSETS WERE SEIZED BY CHASE BANK AND RIGHTFULLY REIMBURSED TO US BY HUDSON COUNTY SUPERIOR COURT OF NJ!!!!! Lesson learned: Hudson, like other unethical property managers, clearly understand that there is no regulatory body in NJ for maintenance companies like the ones that exist for construction contractors, electricians, plumbers, realtors, and others in the housing industry. They are also aware few if any associations, boards, or individuals will bother with the expense and hassle of dozens of complex process steps to file civil or legal actions to the very end to get justice and reimbursement for theft and deception committed by maintenance companies. I am very happy and grateful that our board made the effort and did not let the liars and thieves at Hudson get away with continuing to take money out of our bank account without our authorization, and not reimbursing us for the 2 trash citations caused 100% by the carelessness and neglect of Hudson employees. COPIES OF COURT DOCUMENTS AND THE JUDGEMENT CHECK FOR REIMBURSEMENT THAT OUR ASSOCATION WON AGAINST HUDSON IN CIVIL COURT CAN BE SEEN BELOW. read more

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For the love of all that's holy. Do not rent an apartment from these people. They WILLINGLY allowed me and my former neighbors to move into a building infested with bedbugs. The issue existed before moved in and there was NO disclosure. They were more than happy to take my rent money and yes-they treated the apartment (which they have to do by law), but the treatments were not effective. Anyone who tries to normalize a situation like this needs to try living with bedbugs and see how they feel. I had to walk away from the apartment leaving NEW furniture that was infested. My bed. Everything. Now seeking legal action. Again-do not rent from this company. They are terrible. I gave one star because there's no option to give negative stars. read more

Great service, not only as property managers for the condo association, but when we need services such as plumbing or carpentry - they have the relationships. Also helped us rent our unit when it was empty. Can't say enough about how well they managed everything. read more

Put in a application on Sun went by the place the same day and I can tell its been taken. The next day its taken down off the website and its off the market. I called hudson and they trying to prove it wasn't leased and told me I could put in another application for another home which they have no more in the area. I don't even want to deal with this company they are crooks lying for application money sad. Don't mess with this company! read more

Shout out to HPM! HPM has been our property management company for about 4 years, and they have been very responsive, knowledgeable, and quick acting. Unfortunately, our building experienced damage during Hurricane Ida but HPM has already filed a claim, scheduled plumbers, electricians, clean up crew and pumped out our basement during the middle of the night. They go above and beyond, and we are very grateful to have HPM. Thank you! read more

Negligent maintenance company and I am one of the owners who have been struggling to work with Hudson property management while they have been our maintenance company for thr past 3 years. Our 3 month building project took 15 months to complete with huge overage fees. The contractors hired ruined the common areas and left behind garbage that we need to clean up ourself now. That resulted in another special assessment. Upon requesting for financial documents, they still will not provide monthly statements and copies of receipts to owners. It has been over 4 months since the request for the financial documents. After 2 years, we still cannot get a copy of the building reserve statement. It seems like this maintenance company is as bad as the bad one prior that depleted our building reserve with no receipts to prove where the money went. I would stay away from getting maintenance building and hire a private individual for the fee that we are being charged monthly. Don't lose your building reserve fee. It is also suspicious that in their portal, our work orders disappeared so that there is nothing listed between Aug 2020 and June 2018. I know I submitted work orders between that time. FYI... Any time a tenant comes and leaves, they will charge you for that. Also, they will charge $1k fee for any financial documents they need to provide for your closing to do refinancing or closing for buy/sell. Since these financial documents are not available to the owners on the portal, you are forced to pay them to have them send the documents. Also they will not include the owner in the correspondence with the bank and will only work with your lawyer or your bank. If you are an owner who wants to know what is going on, this is not the right maintenance company for you. Oh, if they do follow up with you with a lien, they will not remove the lien even after you pay off the amount. It took me 8 months to remove a lien that I paid over 2 years ago. I had to go through the maintenance company because the lawyer they hired to file the lien will not respond to me to remove the lien even with proof of payment. Then the maintenance company wanted to charge me per hour for corresponding with the lawyer to ask them to respond to me. Then charged me again for more legal fees on top of the prior monthly legal fees. Oh, to mention that in the 3 years, we only had 1 condo owner meeting, which violates the bylaws and NJ law. I would be suspicious of good reviews from people as well. Contact me directly if you want to get proof of my experience with them. read more

Hudson Property Management - Owner needs to pay for closing - Property Management Near Me - Hoboken, New Jersey

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Hudson home management is a bullshit as company. They have not fix anything in my home from the first day we move in the home. We are still in a hotel room for 3 weeks after the freeze we had in Houston. No one will call us back.now they don't pick the phone. read more

We are in the process of our property refinance, and only two questions that our agent hoping to get answers from HudsonPM, however, it has been one month since our agent sent the requests and same questions were asked again and again, and Hudsonpm NEVER responded. We lost our first locked rate because of that, and now we are losing our 2nd rate. It is so unresponsible! read more

This company is managing a duplex down the street from me. They did a good job remodeling the property for rental. When they rented it however, in July of 2020, the renters have been total messes. They put tarps and palettes all around their carport, without building permits, but still have old washers, dryers, dressers, bicycles, cars, and junk all around their house. The police have been there several times and code violations have been filed against them. Two violations have been proven and charged against them, several others are pending. This company is not evicting them or responding to cries for help. Where is the management in this company? read more

Absolute worst customer service I have ever had the unfortunate experience of dealing with. They do not respond to emails, or return phone calls. They canceled an application for no reason after all the paperwork was submitted. And kept my 150.00. I will never work with them again. Terrible customer service worst in the book. If I could pick less than a 1 star rating I would. Sarah R. read more

Extremely responsive and professional. Utilize a thoroughly effective platform for event reporting, and react quickly to all matters. Absolutely recommend read more

I would not recommend renting from them if you are black or brown people. Everything will be fine if you pay your rent without being one date late because there's no grace period. If you have financially difficulty and you're more than a week late, court papers will be on your door. If you request your deposit back after moving out that's when you'll find out who they really are. Trump up charges will appear in a email, NO DEPOSIT will be given back to you, besides extra things will be added to your deposit that they will try to sue you for. Please keep & take pics of EVERYTHING before u move in and esp when u move out, including grass cutting, windows, carpets, refrigerator because they will look for something to sue you for. Be careful they are racist without a shadow of a doubt. Never again! read more

I am president of my condo association and we hired Hudson Property Management (HPM) several years ago. We have been very pleased with their level of service, and I would give them my highest recommendation as a property management company. They particularly excel in several facets of property management. First and foremost, they are excellent project managers. In cases where they don't have the expertise for a complicated repair, they will first start with an engineering report and act on their recommendation. We have had to do several large projects in our building, and all were successful with HPM in charge. They have a proprietary web portal to handle all work orders. There are several layers of permissions for board members and owners. This has simplified the communication and work-tracking process for us all. They come equipped with several policies that they recommend to apply to your building. Their policies are based on their years of experience as property managers as they have had to handle countless unforeseen circumstances. Finally, they are sound financial planners. They helped rescue our finances from years of mismanagement from our previous management company, and we are on solid financial footing as a result. read more

They were great and now they aren't. They cut my lockbox off when I'm out of town, based on one email. These guys have no balls. One board member complains that lock boxes look "ghetto" (our racist board member), and without a vote, lock boxes are cut and I literally cannot get someone in to care for my animals while I'm on a trip. read more

They are horrible with communication. I have emailed and called multiple times regarding a rental application. Each time I have reached out they said someone would contact me within 24 hours, but never heard from anyone. How could a property management company provide this type of service. Would not recommend! read more

It was a pleasure dealing with Hudson Property Management. Their professional work made things go smoothly and devoted to tenant and owner's satisfaction. They are always available and able to meet the needs of landlords and tenants. It was a great experience and I recommend them to all who want to have an expert in field management company run their property. read more

The most horrible renting experience I've ever had. My lights went out during memorial day weekend, and they refused to come fix them because it was a holiday weekend. So I ended up spending about a week without lights in my apartment. On top of that, there was a horrible smell in the apartment, and their response was to bring some $1 air fresheners that did absolutely nothing. I've only been living in my apartment for 2 months, and the maintenance guys know us on first name basis. There's always something wrong - from mushrooms growing in the bathroom, to walls leaking, to mold, to the alarms going off in the middle of the night for no reason, to now having roaches. They have put me and my family to live in a place that I am ashamed to bring them to. It's very embarrassing to have friends over, and they find themselves with roaches. I have been trying to get in contact with the property manager for the past 2 months - I still haven't been able to speak to them. The new neighbors that moved in fight daily at inappropriate times of the night, throwing furniture around and leaving piles of garbage outside out door, which has brought in maggots into our apartment every time I open my door. My experience has been horrible, and we cannot wait for the lease to be finished to so we can run out of here! read more

I have the unfortunate experience of living next to a residential property managed by Hudson Homes. 2-1/2 years ago they damaged several sections of my fence and despite over 50 phone calls to me they have made no attempt to fix. Most of the time they do not even return phone calls. One Hudson Home employee that I was able to speak with told me that they had requested a quote from one of their vendors on Jan 14, 2021. That's 16 moths ago and he still hasn't been here. Either I was lied to or they need to fire that vendor. read more

Stay away from them! They STOLE money from our HOA account while managing our building. We caught them many times and they continued to steal. When questioned a few times, they stopped returning our calls. Really don't understand how they are still in business. read more

Hudson Property Management provided an extremely easy and pleasant service during a condo purchase. I am a person who asks a lot of questions and they were not shy to answer them. Always responsive and always treat you with respect. One of their associates, Michael Bellino has been a huge help addressing all my requests in a timely manner. Now that it has been over a month from the purchase, they continue to provide assistance when needed. Their portal is a very nice resource to get the most updated information, submit work orders and pay your maintenance fee. Highly recommend everyone who is considering working with them! read more

They stayed in communication with me when our management changed hands and through the move out process when we needed to move. They stayed true to their word (New England Team). read more

Hudson Property Management has managed a few of my properties for many years now and I would recommend them to anyone. In these difficult times its great to know I have a reliable, professional property manager making sure my buildings and tenant's needs are being taken care of. read more

No communication, you can't get ahold of anyone and they never return calls or reply to email.

Property management is vital, especially during a pandemic. I'm extremely pleased with the response and efficiency of Hudson Property Management. They have been so responsive and have kept up with all of our concerns this year. They continue to address issues in a timely manner and they are making the best of all the technology/tools available on their portal. I see a huge improvement in the building and we look forward in continuing to work with Hudson Property Management in 2021 to make Summit Heights Condominiums an even better place to live. read more

All the reviews on Yelp are accurate. This management company is willing to break civil law to make extra money. They treat owners without respect and are unprofessional at all times. We've caught them lying over and over again. It's true, they'll remove people from their portal to shut them up. The owner makes wildly inaccurate statements and will stand by them even when he's wrong. The State of New Jersey should step in and shut this company down. read more

We hired HPM 7 years ago and it was the best move our building ever made. Our financial status was extremely poor and they developed a plan which they helped us execute. We now have reserves to cover any issues that might come up. HPM took over the management of our building 4 weeks before Superstorm Sandy. Our building was hit very hard from the storm and HPM was there with a remediation company the following day. They helped guide us thru the messy insurance battles we had with our insurance companies and were happy with the final outcome. I would reccomend this company to anyone looking for management services. They are both knowledgeable and trustworthy. Things you don't find with most management companies. read more

I have lived in my building for 17 years and we switched over to Hudson Property Management (HPM) a few years ago. They are fantastic and it was such a smart decision made by our board, five stars is not high enough on the rating scale. As a resident, there have been many obvious improvements since switching to HPM e.g., resident portal, package notifications, ongoing communications on renovations in the building and most recently how we will operate during Covid. The policies and procedures put in place demonstrate their years of expertise and their ability to manage buildings even during these unprecedented times. read more

I've been on the Board of a 45 unit building for the past 8 years. One of the first things we did when I joined the Board was find a new management co. It took a few tries...three to be exact :). We finally heeded our lawyers advice and gave Hudson Property Management a try. I'll make a long story shorter... Let's just say they've stuck around for 4 plus years and have completely turned around our Association. Over the past few years the company has expanded and offers an array of services. They are constantly improving the way they conduct their business. I appreciate that they actually take Board direction but can give professional guidance when needed. I highly recommend! read more

This company is HORRIFIC and fraudulent. They have been nothing but extreme liars, completely unprofessional, and anything but helpful. If you look at their Google reviews, you can tell that someone in their company created multiple, fake accounts and essentially recreated the same fake review over and over again (you can see that people with different names coincidentally have the same picture?) It's all lies. They boast that everyone loves their services (lies) when multiple tenants, owners, and board members entirely claim otherwise. If you walk into their office, the owner, Mike, will tell you to leave or he will call the police. WHAT!? how does a business operate like this? When any building problems arise, they will either block you or avoid the problem/situation entirely. What is a property management their for again? It's a huge monopoly and extremely, extremely wrong. I hope more and more people gather together to stop HPM from providing fraudulent & faulty service & customer service. HPM needs to stop getting away with treating paying customers/tenants/owners/landlords with utter disrespect and need to start maintaining & addressing issues that arise in a proper manner. read more

they will steal your application fees and dodge your calls and emails. do not use this company they have multiple complaints with better business bureau. read more

Do not lease a house from this company. They answer 1 out of every 10 phone calls, don't call you back if you leave a message, and are extremely rude when you ask questions. They are clueless about their properties and have no more information available to them than what you can see on zillow. I tried asking about the utilities of a house and they were clueless, stating that the company owned 3,000 homes across the US and how were they supposed to know the answers to my questions. If they are charging you for the utilities, shouldn't they have an idea of what they are? The house was infested with cockroaches which the representative stated would become my problem after 30 days. Don't risk your luck with them, I'm certainly not. read more

Other review on this page is 100% correct. All the owner does is try to figure out ways to get more clients and doesn't figure out ways to support his existing clients. Ignores requests from property owners, doesn't explain his reasoning (or the lack thereof), and doesn't provide the service he has agreed to. read more

All these one star reviews are accurate. In all my professional career, over 20 years of working with people and doing business, have I ever met a company so disrespectful and so ungrateful for business they are given. They will scream at you if you question them, they take forever to get things done, they kept records inaccurate so it was so difficult to keep track of anything, which possibly was done on purpose, in the very least just terrible bookkeeping. I posted a review before and they sent me a cease and desist letter, saying that they can sue my building for writing a review. I asked them to show me anything I signed that has that stated, but I couldn't even call them because they blocked my number, and nobody ever, ever, ever picks up the phone. If you look at the reviews on Google, so many of those are fake. I would only believe the bad ones. I have no idea how these guys are in business. read more