This is the letter I have just sent to the management.
Dear Miss. Vasquez.
I just had to bring it up to someone after what has been happening.
My experience at Hudson Harbour since moving in as a new tenant, has been mostly pleasant except for one thing.
There is this doorman, who is EXTREMELY rude to me and my wife. I know his name is Manny Bravo. specifically the guy who worked tonight which is March 11th at 6:30 PM.
It was not once or twice but many times that I felt he was very rude. He speaks very down towards me. I really wish I have voice recording of today's conversation with him.
I asked him today to bring me the package from mail which I got an email for. He went to get it and comes back to me and says it's not there. And I tell him that it can't be since I even got an email that Alex, afternoon doorman, signed that he received it. He goes what do you want me to do. It is not there. As if he just wanted me to go away and stop bothering him. This package was specifically paid for expedited shipping because it was a gift for a friend's daughter tomorrow for her birthday. It was extremely difficult to talk to him because he does not listen and only cuts me off when I speak.
I could not believe how rude he was to me. The way he speaks is not a conversation but more as if he just thinks of me as someone bothering him. I tried to show him my email that I received but he did not even bother looking at it once and just kept saying stuff as "We have many packages come in and we do not have your package."
That is when the moment I realized the screen he pulled up for signature was for 18M and not 18F.
Funny thing he did not even listened to me the first try because he kept cutting me off, I had to tell him three times that he was looking at 18M and not 18F. And then again I could not believe how he responded. Oh you live in 18F but you said 18M. Are you serious? Why would I say 18M I have never even lived there. Instead of apologizing for his shitty mistake, he went to take the package slams it in front of me and ignores me and then talks to another tenant who was waiting for the duration of this nonsense.
He had earphones on maybe that is why he could not hear a damn thing I said to him.
He watches movies during his night shifts and I completely understand that it might be slow and quiet but with loud volume? would he even know when someone illegally gets in the building?
There is more stories that I was offended by him for his ignorance and rude behavior.
I am going to come down to the office on Monday and also talk about this incident and other incidents that I was bothered by in person but this has got to stop. I do not want to feel offended like this ever again.
If necessary, I want to speak to the board about this or whoever that can make the change. This is an awful experience from such a nicely maintained apartment. As I said, I have only good memories and experiences with everyone including other employees or neighboring tenants.
Thank you. read more