What should have been a 15 minute service, took 30 and was of incredibly poor quality. When I…read morearrived, I was asked if would be open to getting a free wax (it seemed as if the water was just finishing training or just finished training) and I agreed to this. I understand that training services aren't just that, but there's also a certain expectation of quality. I had a Brazilian that left a lot of hair behind and the waxer pinched me a number of times trying to get the wax strips off. As I was under a time constraint and had planned for a 15 minute service, I had to stop her after 30 minutes and leave without a complete wax. She was very nice, but the service was incredibly disappointing and left me frustrated

I have been a client here for many years with nothing but positive feedback. I have recommended…read moreEWC to a number of individuals. Majority of the team members are excellent, however, the Associate Manager lacks professionalism and ability to provide customer service. As the forward facing staff member, and second in command, I would expect more. Clients deserve a higher level of service and someone with the maturity to address questions and concerns. Unfortunately, my last two visits resulted in the same frustration with this individual and her immature, unprofessional, unpolished response. Very disappointed. I feel badly for the technicians who work with her. I would not recommend this location until a change is made.

I had a full face including eyebrows threading/waxing combo. The threading was great on the…read moreeyebrows but a tad painful on my face so we switched to wax which was not at all painful. Also I received a short complimentary face massage! All of this for a very reasonable price. I will definitely go back for sure.

Great service! Gloria was kind, quick, & welcoming…read more The location is perfect, parking was available & it was clean

Ridiculous. I should have known better. I almost never trust a place which is reviewed by people…read morewho have one or two reviews. They are usually friends or family. Two appointment with Dana and both canceled the day of. First time she was in the hospital (or something like that) with some issue (2 hours notice). This time she has a stomach virus (half hour notice). But she does let me know she has appointments the rest of the week..... Maybe she needs to be a psychic and not an esthetician. Usually I'm unable to predict when my stomach virus will wrap up. Totally unprofessional. No, I don't believe she is sick. I've dealt with providers like this before. Lots of drama swirling around them. Dana must be the most unlucky person in the world OR she is being dishonest. Either way I am staying far away.

Completely unprofessional to text a client that she will not be there 10 min before the…read moreappointment. I was really looking forward to this and from what it looks like she's done this before. I was ready and early. It took me a while to get down there and got there early because that's just being courteous. As I was sitting on the stairs waiting for her to show up 10 min before my appointment, she texts other clients and I that she will not be coming in because of a "family emergency." She should've let us know at least an hour before if it is a "family emergency." I completely understand and at least it was nice of her to text me and let me know, but not 10 minutes before the appointments. Definitely will not recommend.

I've had over 30 haircuts here. Good vibes , always get a great cut, and leave happy.read more

Bridget knows her craft and will make sure you get the haircut you wanted. So glad to have found…read morethis salon.

Deb goes above and beyond in her service. I just moved here from the west coast and felt timid…read moreabout finding a new waxer. I have thick hair and getting Brazilians is not something I'm comfortable with doing with just anyone. Deb has the best rapport around. I already have my next appointment booked!

Deborah was awesome! She was sweet off the bat and accomdating the minute I walked in. It was my…read morefirst Brazillian wax i wanted to try it for the first time and i wanted to do something for myself so I was a little nervous. She did great getting me accustomed and making sure i was okay and giving me a lot of knowledge on upkeep and hair growth in general. Everything was clean and cute and comfortable, the music was soothing and I enjoyed talking to her as we got me through this lol I will definitely be coming back

Great place. Highly recommend it. Darlene is very knowledgeable and happy to answer questions.read more

I first started going here from a Groupon I bought to try getting a Brazilian. I'm so glad I did!…read moreIve been going for 4 years now and haven't looked back. She makes the process so quick and easy. She is so easy to talk to that it distracts from the process. I highly recommend going to Darlene!

I was looking for a place to get a quick bang trim while in the area visiting family. When I walked…read morein I was quickly greeted in a friendly manner and given an appointment in 20 minutes. No attitude that I've found other salons give you when you try to do a walk in. Annabelle was my stylist and super nice and accommodating. Easy lot parking in a lot shared with other businesses. Convenient Accra near the major highways. I'd come back next time I am in the area. Reasonable pricing.

I hadn't had my hair cut since the start of the pandemic, but as a gift from a friend for starting…read morea new job, I was given a cut and color at Cocolo Spa. I appreciated that everyone was masked. It's a beautiful, clean, and welcoming place, but not at all pretentious. Everyone is friendly and down to earth. My stylist Dimas was amazing. The cut and highlights were superb and he was so easy to talk to. As an introvert, I sometimes find such occasions to be pretty awkward but this wasn't. I highly recommend treating yourself. Both the experience and the results are top notch.

Nicole is amazing . She won't leave until you are happy she Also won't let you fry your hair she is…read morethe best hair dresser in New York she's amaZing

From the owner: We specialize in professional hair care, hair extensions tailored to your needs (braided sew-in,…read morebraid-less weaves, micro links and more) professional natural looking eyelash extensions catered to your preference and eye shape, waxing, facials using vegan products, derma-planing chemical peels and more