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    Cocolo Spa

    4.5 (11 reviews)
    Open Open 24 hours

    By appointment only

    Services - Cocolo Spa

    Blowout

    Color only

    Haircut

    9 More Services

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    Bikini wax

    Waxing

    Cocolo Spa Photos

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    Recommended Reviews - Cocolo Spa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    6 years ago

    J.Nanc (Jacqueline) is the bomb.com- fresh cut, great scalp massage and her staff is super friendly!! Highly recommend coming to Cocolo...

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    9 years ago

    Consistently excellent. Friendly staff, competitive pricing & great location. Highly recommended.

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    6 years ago

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    7 years ago

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    9 years ago

    Friendly & well educated staff. Beautiful salon in a relaxed and peaceful environment. I received an eye lash lift and loved it

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    Ask the Community - Cocolo Spa

    Review Highlights - Cocolo Spa

    Jacqueline has been styling my hair for years now and she is not only talented, but is a wonderful person as well.

    Mentioned in 3 reviews

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    The Artistry of Face - Treatment room at Artistry of Face

    The Artistry of Face

    4.4(14 reviews)
    0.2 mi
    $$

    PLEASE DO NOT GO HERE. UNLAWFULLY OPERATED…read more The practice is run by a Physician Assistant (PA), but New York State law clearly states that PAs must work under the supervision of a licensed physician. When I asked to speak with their Medical Director, I was told they didn't have one. (Article 131-B of the New York Education Law governs the practice of physician assistants in the state.) The injector GiGi performed unauthorized treatments, including injecting Botox into my gummy lines--something I never requested or approved. When I returned to address the poor results, the PA had to step in to sternly direct the injector to only use half an injection to fix the Spock brow I had been left with. Despite these efforts, the results were far from satisfactory. My appearance resembled what can only be described as a "serial killer" smile. (See below pictures) They also convinced me to choose a "lip flip" instead of lip fillers, claiming it would help "quiet my facial muscles" before injections. It's unclear whether the resulting smile was caused by the lip flip or the unauthorized gummy line injections, but the outcome has been devastating. Even three months later, my smile is still not back to normal, despite being told that the effects would wear off quickly. The dismissive attitude that mistakes don't matter because "Botox wears off" is unacceptable. If a procedure's effects last for months, the least they can do is get it right the first time. Another alarming issue is their lack of transparency. While consent and waiver forms are uploaded to the online portal, they fail to include any documentation of the injection sites. This omission feels deliberate, and it makes me question what they might be trying to hide. On a personal level, this experience ruined what should have been a joyful time. I had just returned from a 10-month military deployment and was looking forward to reuniting with my loved ones. I wanted to look refreshed and less stressed, but instead, I ended up feeling self-conscious and unattractive. I even asked my boyfriend to delay proposing because I didn't want to look this way in engagement photos. It's heartbreaking that such a special moment had to be put on hold because of their carelessness. The staff assured me that what happened to me was rare and that the effects would subside quickly. However, after extensive research, I found only one similar case online, which confirms that my experience is far from normal.

    Wonderful! I've been coming here for 2 years, and have had nothing but great experiences and…read morefantastic results! Gigi and Kelly are amazing and so knowledgeable. The entire staff is warm and welcoming. I have never had any issues with my Dysport injections, and have NEVER been pressured into anything! Rest assured, you are in fantastic hands when coming here! So grateful for this team for always making me feel beautiful and making it so easy to treat myself!

    Photos
    The Artistry of Face - Waiting area at Artistry of Face

    Waiting area at Artistry of Face

    The Artistry of Face - Welcoming area of Artistry of Face

    Welcoming area of Artistry of Face

    The Artistry of Face - Front entrance of Artistry of Face

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    Front entrance of Artistry of Face

    Skin Forensics

    Skin Forensics

    5.0(11 reviews)
    3.7 mi
    $$$

    I'm a travel nurse, and I've been to several estheticians across the country. I can confidently say…read moreshe is the best I have been to. She has treated my skin with mask-related acne. Hormonal acne, during my pregnancy and now postpartum. When I started seeing her, my goal was to control and improve my acne. I have exceeded that goal and am now confidently rocking my skin makeup-free. Her knowledge of skin and how to care for it is extensive. She analyzes your skin and gives an in-depth recommendation on a home routine. She is judgment-free when I'm not consistent with my routine and helps me get back on track. She is worth every penny. With consistency, you will see improvement and enjoy every visit, as she is not only an amazing esthetician but also an even better human being.

    I did the "whatever it takes" facial and before we even got started, I knew I would love Katerina…read moreforever. Before I even arrived, she texted me the morning of with the office address how to get there and wish me safe travels. Once I was there, the space was incredibly clean light and airy, and she proved to be super knowledgeable, attentive, and caring. The appointment never felt rushed even though there was someone scheduled for right after me. She analyzed all my products that I brought & told me why certain ingredients should not be used. She then put the good ones in one pile the 'not so good' ones in another- I threw the 'not so good' ones out immediately and had no qualms about doing so by the end of our appointment together. Katerina got a sense of what my routines were (or weren't) and gave me some helpful suggestions that have since become staples in my routine and my skin is significantly better. I would certainly go back the next time I'm passing through the Albany, New York area.

    Photos
    Skin Forensics
    Skin Forensics - Where my skin is today. My texture and hyperpigmentation have improved so much.

    Where my skin is today. My texture and hyperpigmentation have improved so much.

    Skin Forensics - What my face looked like before I started to see Katerina.

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    What my face looked like before I started to see Katerina.

    Spa Halcyon

    Spa Halcyon

    4.7(12 reviews)
    3.6 mi

    Used a Groupon and found this place by chance! I high recommend, but do not buy the Groupon. If you…read moremention the Groupon they will honor that price as well. (Groupon takes a very large percentage from the business) Staff was very professional, and attentive to areas that you need the most work on. They adjusted pressure as needed, and were very professional. I would return to this location.

    BEST MASSAGE EVER!!!!…read more I've have several massage therapists, saw a regular therapist for years, and always stop in on the random chair massage pop ups you see about. Needless to say, I feel qualified that I've experienced many styles, types, techniques and different people when it comes to massage therapy. I booked a 90 Minute Couples NSL Massage for my boyfriend and I on a whim. First Impression: The outside it adorable to walk up to and upon actually entering the premises we were blown away by the immediate feel of magic, ease and wonder all at once. I've seen many different aesthetics when it comes to decor yet this was otherworldly in a provocative and enchanting way. This feeling continues throughout the rest of the stay, room to room and into their gorgeous back courtyard! Point of Interest Number Two: The massage therapist made me feel instantly at ease and in capable, knowledge hands; safe. I instantly began to melt into the techniques he was using that I had never felt before. The entire massage was almost entirely new to me as far as style and I loved every single second of it. My boyfriend was equally in heaven with his therapist. I could go on for an essay's length about this world-class massage team we experienced right here in this hidden gem in Albany. I rarely right reviews, yet had to this time to spread the word about this amazing gift you will be giving any recipient of a service from this Spa! The insane part is the next day, instead of reverting to my natural hunched neck and slouched shoulders and general poor posture, he'd corrected and felt so many cracks in such a pleasantly releasing way), I continued to stand straight. I was walking with my shoulders squared back, chin high, NATURALLY. The man also fixed my friggin' posture! Trust me, you will 100% NOT be sorry you trusted this review.

    Photos
    Spa Halcyon - Spa Halcyon

    Spa Halcyon

    Spa Halcyon - Spa Halcyon

    Spa Halcyon

    Spa Halcyon - Spa Halcyon

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    Spa Halcyon

    Complexions Spa for Beauty and Wellness - Complexions Spa for Beauty & Wellness - Day Spa

    Complexions Spa for Beauty and Wellness

    3.3(138 reviews)
    1.7 mi
    $$$

    I have been fortunate enough to have been treated with spa days at Complexions since I was a kid…read more I've watched the business grow and expand offering new services, and I now frequent both locations. I feel inclined to write this review after seeing some bad reviews, and I'd like to remind everyone how people are typically only encouraged to leave reviews when they are unhappy. Not to mention reviews are now used as weapons against businesses. My favorite service to get are massages, they have a great selection of unique massages and add ons I don't see anyone else offering. The amenities have always been clean and available- it's never over crowded. I appreciate the little things they offer, if you use their amazing shower they provide razors, deodorant, moisturizer, q tips and whatever else you may need for an after shower routine. Beyond massages I've done plenty of facials (love the hydra facials), laser hair removal and waxing. I hope to book a consult with the medspa soon! I've always admired Complexions from a business point of view, as I now also own a small business and Denise is a genius from this perspective! Her skincare line is admirable - and so refreshing! If you haven't given them a try I strongly recommend them. In an ever changing area they are such a staple for me, and I hope to keep enjoying visits for many years.

    My husband and I were treated at Complexions Spa for four treatments over two different days. The…read moreenvironment was very serene and relaxing, and the treatment providers were very good and very professional. Unfortunately, the reservationist, front desk staff, and spa attendants made many mistakes, lacking a significant level of professionalism you would expect at a spa of this caliber. These problems included making a mistake on the second day with one of my reservations where I was sent a male instead of female massage therapist for a 1.5 hour massage. When I brought it to their attention, the massage therapist (not the front desk administrative person) offered a half hour massage with a woman instead of 1.5 hour to "fix" the mistake. I told them I wanted to speak with the front desk person and strongly objected to the supposed solution; they came up with an hour massage with a free add-on (hot stone massage). I had to work hard for this - they made things much more stressful than it should have been. They also told us wrong information about their tipping policies for certain massage therapists and made it really difficult to tip people, did not tell massage therapists to wear masks for both of us (which we had requested ahead of time and they had done the first day), had a cold spa attendant greet us who was suppose to make us feel welcome but lacked warmth and social graces, another spa attendant touched me repeatedly (which you do not do with out consent), etc. When the owner, Denise DuBois, called to talk about the numerous problems I had outlined in an email, she was highly defensive. I felt SO tense and uncomfortable with how she behaved towards me that even though she apologized for our experience at the spa and ultimately offered two free massages (for myself and my husband), I/we could never imagine going back there; we did not accept the offer. We do NOT ever want to go back there again. There was a significant lack of warmth and empathy for the level of problems and mistakes from staff and the stressful impact of this in real time and when discussed later - it was quite shocking. We have been to spas and all types of treatment providers in the U.S. and in Europe and have never been treated so unprofessionally by the administrative end of a business. It clearly comes from the top down and is very problematic. Added note: I have a friend who warned me against this place, because she had been there a half dozen times, and they made a mistake every single time with her reservation. When I told this to Denise Dubois, she wanted to know the name of my friend (talk about this request being inappropriate), and she found it hard to believe what I was saying (again, inappropriate). I was really taken aback; a professional does not do this. My friend recommended another spa in Saratoga Springs that she loves. I am going to try them.

    Photos
    Complexions Spa for Beauty and Wellness - Complexions Spa for Beauty & Wellness

    Complexions Spa for Beauty & Wellness

    Complexions Spa for Beauty and Wellness
    Complexions Spa for Beauty and Wellness

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    European Wax Center

    European Wax Center

    3.9(61 reviews)
    2.1 mi
    $$

    What should have been a 15 minute service, took 30 and was of incredibly poor quality. When I…read morearrived, I was asked if would be open to getting a free wax (it seemed as if the water was just finishing training or just finished training) and I agreed to this. I understand that training services aren't just that, but there's also a certain expectation of quality. I had a Brazilian that left a lot of hair behind and the waxer pinched me a number of times trying to get the wax strips off. As I was under a time constraint and had planned for a 15 minute service, I had to stop her after 30 minutes and leave without a complete wax. She was very nice, but the service was incredibly disappointing and left me frustrated

    I have been a client here for many years with nothing but positive feedback. I have recommended…read moreEWC to a number of individuals. Majority of the team members are excellent, however, the Associate Manager lacks professionalism and ability to provide customer service. As the forward facing staff member, and second in command, I would expect more. Clients deserve a higher level of service and someone with the maturity to address questions and concerns. Unfortunately, my last two visits resulted in the same frustration with this individual and her immature, unprofessional, unpolished response. Very disappointed. I feel badly for the technicians who work with her. I would not recommend this location until a change is made.

    Photos
    European Wax Center
    European Wax Center
    European Wax Center

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    Cocolo Spa - hair - Updated May 2026

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